Customers with Personalised Octopus and/or Automatic Add Value Service

To provide our services in a timely and quality manner, please keep us updated whenever you changed your email address, correspondence address or contact telephone number.

^* Indicates a MANDATORY field.

Please be reminded your request will only be processed when the personal details provided above can be verified against our records. The new contact information will come to effect after three working days. If we have questions about your request, we should contact you by (please select one):