The following sleep states are available on this system:
Hibernate
Fast Startup
The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
An internal system component has disabled this standby state.
Graphics
Standby (S2)
The system firmware does not support this standby state.
An internal system component has disabled this standby state.
Graphics
Standby (S3)
An internal system component has disabled this standby state.
Graphics
Standby (S0 Low Power Idle)
The system firmware does not support this standby state.
Hybrid Sleep
Standby (S3) is not available.
The hypervisor does not support this standby state.
Trobleshooting:
for one, none of window's troubleshooters give any errors.
This is not a software issue since even Task Manager is affected, and taking a screenshot with PrnScr and Snipping tool both give proper images while the physical display is black
This is not a hardware issue because booting and BSOD displays properly, and this only occurs when after hibernating (might be a ACPI power issue)
Looking in Event Viewer, this pops up whenever the screen glitching occurs. (and spams EV with this over and over):
https://preview.redd.it/21moeqn6clp61.png?width=1278&format=png&auto=webp&s=e491ccf735e30f5942aae33177b75ef775f72c94
The error is logged by HAL.dll (Hardware Abstraction Layer), so this must be a driver issue
"Error Event ID: 15" yields nothing in google, in the context of Event Viewer and HAL.
"The iommu has detected an error" suggests something wrong with the virtual address <-> physical address of the hardware.
For each test (and also every iteration of upgrading drivers and whatnot) I reboot the computer, then wait for a few minutes, open Word to trigger whatever is causing the graphics issue. Then I hibernate the computer, and then wake it up. If no visible glitch is present, I switch to Word / Open a new instance and move it around. This always causes a black bar to appear below Word App at least (or else the entire screen flickers black or glitches). Then I wait for awhile and eventually a BSOD crashes the computer.
All test settings, except DDI compliance because this told me not to
First: testing NVIDIA driver:
I selected NVLDDMKM.SYS and also some runs I try all NVIDIA drivers
After Restart: Uneventful
After Hibernating and waking up: Computer slows down, cursor draggy. after a minute, BSOD
BSOD - always 0x10e (VIDEO_MEMORY_MANAGEMENT_INTERNAL), with Parameter one = 0x2e. Now I couldn't find anything on google about 0x2e. offending process: dxgmms2.sys & watchdog.sys
repeated testing yields same BSOD
I selected IGKMDN64.SYS and also some runs I try all Intel Drivers, even the other components
After Restart: Some runs are uneventful. Some really screw the screen up (boot screen was ok, but login screen and beyond is unusable). Basically the screencap above where everything's rainbow. If you ask me, it's like some beginner programmer forgot to multiply the screen width by the size of each pixel bit value, so the addresses are misaligned and everything is wrongly coloured and all shifted to alternating lines, to the left.
After Hibernating (for those uneventful ones) and waking up: Computer slows down, cursor draggy. after a hot minute, BSOD
BSOD - most common: 0x1000007E SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. for this example, i noticed that my beautiful pink cursor was actually visible on the screen. this would indicate something wrong with updating the screen when cursor moves, which ties in with having the screen glitch depending on what's under the cursor and the cursor looking glitchy. Parameter 1 - 0xC0000420 which is NTSTATUS STATUS_ASSERTION_FAILURE. This one is by ndis.sys and ntoskrnl.exe which doesn't make sense.
repeated testing yields 0x1000007E most of the time, but sometimes IRQL_NOT_LESS_OR_EQUAL and even DRIVER_VERIFIER_DETECTED_VIOLATION (0xC4) with violation in perimeter 1: 0x10 (The driver attempted to free an address that was not returned from an allocate call.) this was from "esif_lf.sys+2e596 and ntoskrnl.exe" and the bad address is 0x0.
Frustrated by the lack of Google and ideas, I went to Device manager and disabled the drivers and tested:
Disabling NVIDIA did not stop the glitching. After restart and hibernate, issue comes back
Disabling Intel UHD stopped the glitching and the screen zoom+resolution was reset. Night Light does not work. I restarted, the screen resolution and zoom became normal. I ensured the device was still disabled, and i hibernated. waking up, no glitches and problems. this is the status right now.
.NET Framework Versions
2.0.50727.4927, 3.0.30729.4926, 3.5.30729.4926, 3.5.30729.5003, 4.0.0.0, 4.8.04084
Installed Internet Browsers
Mozilla Firefox, Google Chrome, Internet Explorer 11.789.19041.0, Microsoft Edge
.NET Framework Versions
2.0.50727.4927, 3.0.30729.4926, 3.5.30729.4926, 3.5.30729.5003, 4.0.0.0, 4.8.04084
Installed Internet Browsers
Mozilla Firefox, Google Chrome, Internet Explorer 11.789.19041.0, Microsoft Edge
Hope you are doing well, thanks for posting your query in so much detail.
You could really try the following steps :
1. Visit this link : Windows 10 Flickering with Mouse Movement
2.Try contacting the manufacturer acer support if you have tried updating both the graphics driver already have updated the BIOS.
Hope this information helps.
Please let me know how it goes.
Regards,
Shvm_ReX
Didy come up with a solution for this issue yet?
I have the same issue on my Lenovo Yoga C940 laptop and after reinstalling the whole system and updating all drivers and BIOS to the latest versions I found out that in my case it is caused by enabeling Hyper-V on my laptop.
When Hyper-V is enabled and I resume the laptop from hibernation the screen flickering starts.
When Hyper-V is disabled and I resume from hibernation all is ok.
The issue is causing the eventlog to flood with EventID 15 messages "The iommu has detected an error"
Can Intel create a sulution for this?
I have a very similar issue, on my Lenovo Yoga C940. The screen flickering happens for me when I boot an the laptop is not plugged-in. It only happens on the internal screen, not on the external screens when they are connected. As soon as I move the mouse (trackpad or bluetooth mouse), the screen starts flickering at a very fast rate, and gets black most of the time.
I contacted the Lenovo support, they told me it could be an issue with Windows 11. So I installed a fresh copy of Windows 10 in a second partition on my disk, then upgraded to 11, no issue.
I was almost ready to reinstall the whole system on the initial partition when I found the first link in Shvm_ReX's post above. One of the solution seemed totally crazy, but it was simple, so I tried it and it worked!
I simply turned on the mouse trails (with the shortest possible value, I don't even notice it), and no flickering anymore.
Hope that helps.
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