Invite a Co-worker
Send a co-worker an invite to the portal.
Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
Cancel
Invitation Sent
Your invitation was sent.
Thanks for sharing Exchange with your co-worker.
Send New Invite
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Cause
WorkStation is unable to make a connection to the desired server for one of several reasons.
Resolution
Unable to log into the Enterprise Server
Verify that the Enterprise Server is running
Go to Start Software Administrator
Verify that the Server Status is Running. If it is stopped, then click the
Start Service
button, and click
OK
.
Log into the server through Workstation.
Lockout after restoring a backup set
If an enterprise server backup set has just been restored, it may take several minutes for the server to return online, depending on the database size.
Wait for the server to come back online and try logging in again.
Go to Run > cmd.
Ping the IP address of the automation server. If it fails to communicate to the controller, verify that the ethernet connections are good and that there are no IT issues.
Lockout after restoring a backup set
If an automation server backup set has just been restored, it may take several minutes for the server to return online, depending on the database size.
Wait for the server to come back online and try logging in again.
Verify the IP address
Go to Device Administrator
Connect to the Automation Server with a USB cable.
Select the automation server once it is visible in the Device Administrator window and click on its name.
Note: If the device indicates "Password Required," - Login into the automation server (default login is admin, and password is admin).
Once the details open - Select the Ethernet 1 Configuration option and verify or enter the IP address details.
After applying the information, enter this IP Address in WorkStation "Server" option to log on.
For further troubleshooting help see the following online help topic:
Failed to Establish Connection
