If your site’s
plugin-enabled plan
expires or you renew it too late, features like plugins and third-party themes are removed from your site. If you wish to recover your website from before, you can resubscribe and restore a backup. Follow the steps in this guide to return your website to how it was before your plan expired.
The first step to restore your site is to upgrade to a
Creator or Entrepreneur plan again
. Do this as quickly as possible because the site’s plugins are removed 7 days after the plan expires. We retain backups of your site for 30 days after the plan’s expiration date. After that, the site’s plugin content is deleted.
To renew your plan:
Depending on the size of your site, the restore can take a few minutes or much longer. An email will be sent to the account owner when the restore is complete. You can then look through your site pages and content to ensure you’re satisfied with how everything looks. Learn more about
site backups here.
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