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IMPACT 7.1 (Linux) with NOI attempting task : "Configuring DB2 database connection within Impact"
Configure the ObjectServer data source and data type:
1) In the Netcool/Impact UI, from the list of available projects,
select the NOI project.
2) Select the Data Model tab and select ObjectServerForNOI.
Click Edit and enter information for username, password,
host name, port.
3) To save the Netcool/Impact data source, click Test Connection,
followed by the Save icon.
However on step # 3 [test connection], Result is
-------------------------------------------------
X Connection could not be made
Error 503: JDBC Connection Pool could not connect to
either data source
[close]
---------------------------------------------------
Also, the
impactserver.log
shows the following error:
24 Apr 2017 13:11:12,130 ERROR [JDBCVirtualConnectionWithFailOver] JDBC
Connection Pool received error trying to connect to data source at:
jdbc:db2://206.143.92.233:50000/BOAPOC
java.util.concurrent.ExecutionException: com.ibm.db2.jcc.am.go:
[jcc][t4][2013][11249][3.57.82] Connection authorization failure
occurred. Reason: User ID or Password invalid. ERRORCODE=-4214,
SQLSTATE=28000
Caused by:
com.ibm.db2.jcc.am.go: [jcc][t4][2013][11249][3.57.82] Connection
authorization failure occurred. Reason: User ID or Password invalid.
ERRORCODE=-4214, SQLSTATE=28000
24 Apr 2017 13:11:12,131 ERROR [DataModelUIResource]
com.micromuse.response.common.soap.SoapResponseServerException: JDBC
Connection Pool could not connect to either data source.
In reason issue changed password, removed special character
old password had a double-quotation marks in it "
once password was changed without any special characters, then the test connections worked.
[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSB2GF","label":"Netcool\/Impact"},"ARM Category":[{"code":"a8m500000008ZrrAAE","label":"Impact-\u003EDSA Data Source Adaptor-\u003EDB2"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]