Product Questions

• <button type="submit" title="Submit Ticket" tabindex="60" class="button"><span><span>Ask</span></span></button><p class="help-text">We will answer your question in 24hours</p></div></li><li class="wide customer-box"><div class="input-box"> <br/><div class="g-recaptcha" data-sitekey="6LdKiyITAAAAAMPpr10KWc2bRsPLfucWMCyObVUn"/></div></div></li></ul></div></form></div> </div><div class="acctab" id="acctab-product_cms_block1">Tax & Postage</div><div class="panel"><div class="std"><div style="border: 1px solid #cccccc; padding: 5px; text-align: center;"><h2 style="text-align: center;">TAX</h2><p>USA, Australia, and United Kingdom customers do not need to care about any tax. The price is including import duty and local tax. We will help Brazil, EU custom tax. And buyer of other country is responsible for any applicable import duty, local taxes and VAT. Please verify with your customs before purchase.</p><h2 style="text-align: center;">DELIVERY</h2><p>We are shipping items to <span style="color: #ff0000;"><strong>WorldWide</strong></span>. The best shipping cost is our proud. Our major shipping partners are Post, Fedex Express, DHL express and TNT. Depending on your location, we are going to suggest the best shipping method. Basically we will ship the order in 1 ~ 3 work days. Our warehouses are in USA, Taiwan, Sweden and South Korea. Depending on the item, the starting location could be different. And each country has their own holidays. It is the reason why we need 1 ~ 3 days for dispatch.</p><p>Shipping cost will be charged based on your order weight which is the larger between weight and volume weight. Our system calculates the total weight of your order items and recommends the shipping method and cost from the cheapest one. You can check your shipping cost on your cart page.</p><p>We are pleased to offer <span style="color: #ff0000;">FREE SHIPPING</span> to worldwide on orders over minium spend. For orders under this value we also offer great value discounted shipping rates.</p><p><a href="https://www.bicyclehero.com/us/shipping/"> Get Detail Information</a></p><h2>Our Worldwide Shipment</h2> <br/> <img alt="" src="https://www.bicyclehero.com/img/companyprofile/map.gif"/><h2 style="text-align: center;">Return</h2><p>All orders could be returned to us in 90 days from dispatch. We are happy to accept the any returns without any specific reason. You can find the detail of returns in our customer support page.</p><p><strong>USA RETURN OFFICE</strong><br/> 17806 S. Main Street<br/> Gardena CA 90248<br/> United States<br/> * You must get the confirmation document from customer support team before shipping return item. Please contact to support team</p><p><a href="https://www.bicyclehero.com/us/customersupport/">Return Instruction</a></p></div></div></div></div></div> </div></div><div class="product-lower-primary-column-part2 box-additional grid12-9"><div class="box-collateral box-upsell"><div class="block block-upsell"> <strong class="section-title padding-right">You may also be interested in the following product(s)</strong><div class="itemslider-wrapper itemslider-upsell-wrapper slider-arrows1 slider-arrows1-pos-top-right slider-pagination1"><div id="itemslider-upsell" class="itemslider itemslider-responsive products-grid centered"><div class="item"> <strong class="product-name"><a href="https://www.bicyclehero.com/us/becool-brave-mens-groin-power-cooling-skin-30ml.html" title="Becool&Brave Mens Groin Power Cooling Skin 30ml">Becool&Brave Mens Groin Power Cooling Skin 30ml</a></strong><div class="price-box"><p class="old-price"> <span class="price-label">Regular Price:</span> $20.00 </span></p><p class="special-price"> $16.08 </span></p></div></div><div class="item"> <strong class="product-name"><a href="https://www.bicyclehero.com/us/daliz-functional-cool-spandex-long-finger-gloves.html" title="DALIZ Functional Cool Spandex Long Finger Gloves">DALIZ Functional Cool Spandex Long Finger Gloves</a></strong><div class="price-box"><p class="old-price"> <span class="price-label">Regular Price:</span> $12.00 </span></p><p class="special-price">