The operation to register the device that you wish to connect to is called “pairing”. First, pair a device to use it with the headset for the first time.
If your OS version is
Windows 10
version
1803
or later, the Swift Pair function will make pairing easier. To use the Swift Pair function, click the [
Start
] button - [
Settings
] - [
Devices
] - [
Bluetooth & other devices
], and check [
Show notifications to connect using Swift Pair
].
When you pair the headset with a device for the first time after purchase or after initializing the headset (if the headset has no pairing information), the headset enters pairing mode automatically if you remove the headset from the charging case. In this case, proceed to step
When you pair a second or subsequent device (the headset has pairing information for other devices), press and hold the buttons on both the left and right units for about 5 seconds.
Check that the indicator (blue) on both units of the headset repeatedly flashes twice in a row.
You will hear the voice guidance say
“Bluetooth pairing”
from both headset units at the same time.
The indicators (blue) on both units of the headset flash quickly for about 5 seconds.
You will hear the voice guidance say
“Bluetooth connected”
from the unit of the headset that was removed first from the charging case.
If they are not connected, see “
Connecting to a paired computer (
Windows 10
)
”.
If [
WF-C500
] does not appear on the computer screen, try again from “To connect without using the Swift Pair function” of step
*
A Passkey may be called “Passcode”, “PIN code”, “PIN number”, or “Password”.
If pairing is not established within 5 minutes, pairing mode is canceled. In this case, set the headset into the charging case, and start the operation again from step
