Alerts are generated when Deep Security requires your attention, such as an administrator-issued command failing, or a hard disk running out of space. Deep Security includes a pre-defined set of alerts (for a list, see
Predefined alerts
). Additionally, when you create protection module rules, you can configure them to generate alerts if they are triggered.
Unlike security events and system events, alerts are not purged from the database after a period of time. Alerts remain until they are dismissed, either manually or automatically.
The
Alerts
page in Deep Security Manager displays all alerts that have been triggered, but not yet responded to. You can display alerts in a summary view that groups similar alerts together, or in list view, which lists all alerts individually. To switch between the two views, use the menu next to "Alerts" in the page's title.
You can also sort the alerts by time or by severity.
In summary view, expanding an Alert panel (by clicking
Show Details
) displays all the computers (or users) that have generated that particular alert. Clicking the computer will display the computer's
Details
window.
If an alert applies to more than five computers, an ellipsis ("...") appears after the fifth computer. Clicking the ellipsis displays the full list. Once you have taken the appropriate action to deal with an alert, you can dismiss the alert by selecting the check box next to the target of the alert and clicking
Dismiss
. (In list view, right-click the alert to see the list of options in the context menu.)
Alerts that can't be dismissed (like "Relay Update Service Not Available") will be dismissed automatically when the condition no longer exists.
In cases where an alert condition occurs more than once on the same computer, the alert will show the timestamp of the first occurrence of the condition. If the alert is dismissed and the condition reoccurs, the timestamp of the first re-occurrence will be displayed.
Use the Computers filtering bar to view only alerts for computers in a particular computer group, with a particular policy, etc.
Unlike security events and system events, alerts are not purged from the database after a period of time. Alerts remain until they are dismissed, either manually or automatically.
To configure the settings for individual alerts, go to the
Alerts
page in Deep Security Manager and click
Configure Alerts
. This displays a list of all alerts. A green check mark next to an alert indicates that it is enabled. An alert will be triggered if the corresponding situation occurs, and it will appear in the Deep Security Manager.
You can select an alert and click
Properties
to change other settings for the alert, such as the severity level and email notification settings.