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EM 13: Information Publisher Jobs Fails With '501 5.1.7 Invalid address' (Doc ID 2978079.1)

Last updated on OCTOBER 05, 2023

Applies to:

Enterprise Manager Base Platform - Version 13.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

The Information Publisher Job is  Failing with the following Error :

Job name=<JOB_NAME>
Job owner=<JOB_OWNER>
Categories=Jobs
Message=Job <IP_REPORT_NAME_<REPORT_GUI> failed.
Action message=Retry the execution
Severity=Critical
Event reported time=<TIME_AND_DATE>
Event Type=Job Status Change
Event name=JobStatus
Job Status=Failed
Execution Log=
Failed to connect to gateway [<SMPT_SERVER>:25:NONE:NONE user=null pwd=null]: SendFailedException(com.sun.mail.smtp.SMTPSendFailedException), 501 5.1.7 Invalid address

Information Polisher jobs fails with:
Failed to connect to gateway [<SMPT_SERVER>:25:NONE:NONE user=null pwd=null]: SendFailedException(com.sun.mail.smtp.SMTPSendFailedException), 501 5.1.7 Invalid address

Cause

In this Document

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Symptoms
Cause
Solution
References

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