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Error In Ax32Serv__PID__6824__Date__05_19_2018__Time_01_21_58PM__39__Second_Chance_Exception_C0000374.dmp the assembly instruction at ntdll!RtlReportCriticalFailure+8c in C:\Windows\System32\ntdll.dll from Microsoft Corporation has caused an unknown exception ( 0xc0000374 ) on thread 29

Please follow up with vendor Microsoft Corporation for problem resolution concerning the following file: C:\Windows\System32\ntdll.dll.

at Eventviewer.

Faulting application name: Ax32Serv.exe, version: 6.3.6000.4282, time stamp: 0x5a70b037

Faulting module name: ntdll.dll, version: 6.3.9600.18969, time stamp: 0x5aa29ff0

Exception code: 0xc0000374

Fault offset: 0x00000000000f1cd0

Faulting process id: 0x1bac

Faulting application start time: 0x01d3eee57a114be0

Faulting application path: C:\Program Files\Microsoft Dynamics AX\60\Server\MicrosoftDynamicsAX2713\Bin\Ax32Serv.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: a687abbe-5b24-11e8-80e1-e4115bdabce6

Faulting package full name:

Faulting package-relative application ID:

Is Windows issue or ax Issue??

Below is Stack error.

Function Arg 1 Arg 2 Arg 3 Arg 4 Source ntdll!RtlReportCriticalFailure+8c 00000000`00000030 00007ffb`15a3ed40 00000000`01210000 00007ffb`00000000 ntdll!RtlpHeapHandleError+12 00000000`01210000 00000000`00000000 00000000`00000000 00000000`50ed5dd0 ntdll!RtlpLogHeapFailure+a4 00000000`6f237110 00000000`00000000 00000000`6f237100 00000000`00000002 ntdll!RtlFreeHeap+74f2f 00000000`50ed59c8 00000000`50ed5b10 80000000`00000000 00000000`5b288d17 msvcr100!free+1c 00000004`c8053020 00000000`50ed5dd0 00000000`50ed5a48 00000000`5b288ddb f:\dd\vctools\crt_bld\self_64_amd64\crt\src\free.c @ 51 Ax32Serv!Security::PermissionCache::TryGetCachedTablePermission+7b 00000000`50ed5dd0 00000000`000000b1 00000000`00000000 00000000`50ed5a18 Ax32Serv!Security::PermissionCache::GetTablePermission+78 00000004`c5c9b0f0 00000000`00000000 00000000`50ed5b10 00000004`c8b26908 Ax32Serv!Security::PermissionManager::GetTableRightsEx+bc2 00000004`c8bd60b0 00000004`c8b26908 00000004`c8bd60b0 00007ff6`0785e564 Ax32Serv!Security::PermissionManager::GenerateFilters+d8 00000004`c6a18d80 00000004`c8bd60b0 00000000`50ed5e19 00000004`dd4b0e60 Ax32Serv!cqlCursor::customizedWhereSql+a75 80000000`00000000 00000004`dc7f0010 00000000`50ed5ed0 00000004`e4a6d270 Ax32Serv!SqlStmtDsc::augmentWhereTree+61 00000004`c2b80e00 00000000`50ed6290 00000000`00000000 00007ff6`07863500 Ax32Serv!SqlStmtDsc::createSqlStmtDsc+192 00000000`01211610 00007ff6`00000000 00000000`00000001 00007ff6`07a13cb8 Ax32Serv!SqlStmt::stmtInfo+24a 00000004`dc7f0010 00000005`04a1553f 00000000`50ed6510 00000000`4f5ca760 Ax32Serv!SqlStmt::execute+e9 00000004`c8bd60b0 00000004`c8bd60b0 00000004`dc7f0010 00000004`e4a6d270 Ax32Serv!SqlStmtTimed::execute+6b 00000000`00000002 00000000`50ed65a0 00000004`eec046b0 00000004`c8bd60b0 Ax32Serv!cqlDatasourceSql::doDML+f4e 00000004`c8bd60b0 00007ff6`078f5778 00000004`eec046b0 00000004`c8bd6000 Ax32Serv!cqlDatasourceSql::DBDUpdate+19e 00000004`dc7f0010 00000000`1abafd70 00000000`50ed7710 00000000`00000002 Ax32Serv!cqlDatasourcePrivateMirror::DBDUpdate+3a 00000000`6ad27716 00000000`1abafd70 00000000`1abafd70 00000000`6ad27716 Ax32Serv!cqlCursor::update_AdHoc+842 00000000`1abafd70 00000004`dc7f1178 00000000`1abafd70 00007ffb`00000002 Ax32Serv!cqlCursor::kc_update+6e5 00000000`511e0100 00000000`00000000 00000000`50ed8939 00000000`18fc9a1c Ax32Serv!interpret::doInternalEval+97d 00000000`00000000 00000000`00000002 00007ff6`083a9cf0 00007ffb`ffffffff Ax32Serv!interpret::evalFunc+3a5 00000000`00000000 00000000`18fc9a1c 00000000`00000000 00000000`00000004 Ax32Serv!interpret::xal_eval_func+c6b 80000000`00000000 00000000`000005e8 80000000`00000000 00007ff6`089ef050 Ax32Serv!interpret::xal_eval_id+d0 00000004`dc7f0010 00000004`dc7f0010 00000000`000005e8 00000004`dd4cfb00 Ax32Serv!interpret::evalLoop+167 00000004`dc7f0010 00007ff6`00000000 00000000`00000137 00000004`dd4cfbe0 Ax32Serv!interpret::xal_while_sym+73 00000004`dc7f0010 00000000`00000116 00000004`dd4cfb00 00000004`dd4cfb00 Ax32Serv!interpret::evalLoop+167 00000004`dc7f0010 00000000`00000000 00000000`00000137 00000004`dd4cfbe0 Ax32Serv!interpret::xal_while_sym+73 00000004`dc7f0010 00000000`50ed9670 00000000`50eda500 00000000`50eda500 Ax32Serv!interpret::evalLoop+167 00000004`dc7f0010 00000000`00000000 00000004`dc7f0010 00000000`50eda5c0 Ax32Serv!interpret::eval+58 00000000`00000006 00000000`00000000 00000000`50ed9660 00000000`50ed9650 Ax32Serv!interpret::CQLEvalProc+4d3 00000004`dc7f0010 00000000`00000005 00000000`00000005 00000000`00000005 Ax32Serv!interpret::doEval+3e3 00000000`00000005 00000000`50edb500 00000000`50eda650 00007ffb`13c33eb8 Ax32Serv!interpret::evalFunc+2ca 00000000`00000000 00000000`646f5c40 00000004`e6e54d70 80000000`00000000 Ax32Serv!interpret::xal_eval_func+c6b 80000000`00000000 00007ff6`07c0aa7a 80000000`00000000 00000000`50eda650 Ax32Serv!interpret::xal_eval_id+d0 00000004`dc7f0010 00000004`dc7f0010 00000000`50eda650 00000000`50edb500 Ax32Serv!interpret::evalLoop+167 00000004`dc7f0010 00000000`00000000 00000004`dc7f0010 00000000`50edb5a0 Ax32Serv!interpret::eval+58 00000000`00000001 00000000`00000000 00000000`50eda640 00000000`646f5b00 Ax32Serv!interpret::CQLEvalProc+4d3 00000004`dc7f0010 00000000`00000005 00000000`00000005 00000000`00000005 Ax32Serv!interpret::doEval+3e3 00000000`00000005 00000000`50edc700 00000000`50edb690 00007ffb`13c33eb8 Ax32Serv!interpret::evalFunc+2ca 00000000`00000000 00000004`ea1333e5 00000004`e6e54d70 00000000`00000000 Ax32Serv!interpret::xal_eval_func+c6b 80000000`00000000 00000000`00000000 80000000`00000000 00007ff6`089ef050 Ax32Serv!interpret::xal_eval_id+d0 00000004`dc7f0010 00000004`dc7f0010 00000000`50edb690 00000000`50edc700 Ax32Serv!interpret::evalLoop+167 00000004`dc7f0010 00000000`00000000 00000004`dc7f0010 00000000`50edc7d0 Ax32Serv!interpret::eval+58 00000000`00000004 00000000`00000000 00000000`50edb680 00000000`50edb690 Ax32Serv!interpret::CQLEvalProc+4d3 00000004`dc7f0010 00000000`00000002 00000000`00000002 00000000`00000002 Ax32Serv!interpret::doEval+3e3 00000000`00000000 00000000`00000002 00007ff6`083a9d38 00007ffb`ffffffff Ax32Serv!interpret::evalFunc+2ca 00000000`00000000 00007ff6`089e8d84 00000000`00000000 00000000`00000000 Ax32Serv!interpret::xal_eval_func+c6b 00000004`dc7f0010 00000004`dc7f0010 00000004`d7259a50 00007ff6`07a1fee5 Ax32Serv!interpret::evalCursorFunc+7a 00000004`c8bd1d50 00000004`dc7f0010 00007ff6`089e8d84 0000ef22`28e08e61 Ax32Serv!cqlCursor::DBDDelete+a5 00000000`00000000 00000000`00000004 00000000`50edc629 00000000`50edc578 Ax32Serv!cqlCursor::deleteAll+50a 00000004`dc7f0000 00000004`dc7f0010 00007ff6`0000ffe4 00007ff6`0000ffe4 Ax32Serv!interpret::evalLoop+167 00000004`dc7f0010 00000000`00000000 00000004`dc7f0010 00007ff6`083c7af0 Ax32Serv!interpret::xal_switch_sym+ff 00000000`00000000 00000004`dc7f0010 00000000`50edc900 00000000`00000000 Ax32Serv!interpret::evalLoop+167 00000004`dc7f0010 00000000`00000000 00000004`dc7f0010 00000000`00000000 Ax32Serv!interpret::eval+58 00000000`00000006 00000000`00000000 00000000`50edc8f0 00000000`50edc8e0 Ax32Serv!interpret::CQLEvalProc+4d3 00000004`dc7f0010 00000000`00000002 00000000`00000002 00000000`00000002 Ax32Serv!interpret::doEval+3e3 00000000`00000000 00000000`00000002 00007ff6`083a9d38 00007ffb`ffffffff Ax32Serv!interpret::evalFunc+2ca 00000000`00000000 00007ff6`089e8d84 00000000`00000000 00000000`00000000 Ax32Serv!interpret::xal_eval_func+c6b 00000004`dc7f0010 00000004`dc7f0010 00000004`d7259a50 00007ff6`07ae0017 Ax32Serv!interpret::evalCursorFunc+7a 00000004`dc994c80 00000004`dc7f0010 00007ff6`089e8d84 00000000`7ee0f550 Ax32Serv!cqlCursor::DBDDelete+a5 00000004`dc7f0010 00000000`00000000 00000000`50ede489 00000004`dc994c80 Ax32Serv!cqlCursor::kc_DBOpInTransaction+6f 00000004`dc994c80 00000004`dc7f0010 00000000`00000000 00000000`00000000 Ax32Serv!interpret::doInternalEval+97d 00000000`00000000 00000000`00000002 00007ff6`083c4780 80000000`00000000 Ax32Serv!interpret::evalFunc+3a5 00000004`dc7f1100 00000004`cc12e664 00000000`00000000 00000000`7ee0f504 Ax32Serv!ServerEvalFunc+9fb 00000000`00000000 00000000`50edeca0 00007ff6`079c66e0 00000000`0000001e rpcrt4!Invoke+73 00000000`50edebf0 00007ff6`083e5bc2 00000004`ccd53f50 00000000`50edeac0 rpcrt4!NdrStubCall2+35e 00000000`50edef38 00000000`0c61aa10 00000000`80090301 00007ffb`1228b760 rpcrt4!NdrServerCall2+1a 00007ffb`12b26e20 00007ffb`00000001 00000000`00000002 00007ffb`12b12070 rpcrt4!DispatchToStubInCNoAvrf+33 00000000`22593b70 00000000`00000032 00000000`50edf020 00000000`00000001 rpcrt4!RPC_INTERFACE::DispatchToStubWorker+190 00000000`22593b70 00000000`000000af 00000004`00000000 00000004`ccd53df0 rpcrt4!OSF_SCALL::DispatchHelper+186 00000004`fd163128 00000004`fd162f20 00007ffb`1535ebe4 00000004`ccd53df0 rpcrt4!OSF_SCALL::ProcessReceivedPDU+3ac 00000004`0000022a 00000000`00000000 00000000`00000018 00000004`ccd53df0 rpcrt4!OSF_SCALL::BeginRpcCall+123 00000004`fd162f20 00000000`50edf320 00007ffb`1535ebe4 00000000`010e9aa0 rpcrt4!OSF_SCONNECTION::ProcessReceiveComplete+2a4 00007ffb`1533a900 00000000`00000728 00000000`0000029c 00000000`0000029c rpcrt4!CO_ConnectionThreadPoolCallback+13c 00000000`0c5aa270 00007ffb`15339930 00000000`00000000 00000000`00000000 KERNELBASE!BasepTpIoCallback+59 00007ffb`12d44c90 00000000`00000000 00000000`7ffe03b0 00007ffb`00000000 ntdll!TppIopExecuteCallback+182 00000000`00000004 00007ffb`00000000 00000004`fd163180 00000000`50edf6b0 ntdll!TppWorkerThread+8b4 00000000`00000000 00007ffb`15948a10 00000000`0c5aa270 00000000`00000000 kernel32!BaseThreadInitThunk+22 00007ffb`13c313b0 00000000`00000000 00000000`00000000 00000000`00000000 ntdll!RtlUserThreadStart+34 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

Please download and update to the latest 6.3 kernel Build.

Hi The above crash issue I resolved with latest Kernel Update(Binary).I was Having AX 2012 R3 CU13.

Below KB worked for me .
KB 4230302 .

Or better raise a ticket to microsoft to analyse the Dump.Use some Crash dump analysis tool to get the Trash like ,DebugDiag etc.

Hi Hammad,

Which AX version you facing this issue?

My AX R3 Cumulative Update 11, also facing same issue.

Thanks.

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