RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (
issues.redhat.com
). If you're a Red Hat customer, please continue to file support cases via the
Red Hat customer portal
. If you're not, please head to the "
RHEL project
" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "
NEW
", "
ASSIGNED
", and "
POST
" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "
kernel
", "
kernel-rt
", and "
kpatch
" are only migrated if still in "
NEW
" or "
ASSIGNED
". If you cannot log in to RH Jira, please consult
article #7032570
. That failing, please send an e-mail to the RH Jira admins at
[email protected]
to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "
CLOSED
", resolution "
MIGRATED
", and set with "
MigratedToJIRA
" in "
Keywords
". The link to the successor Jira issue will be found under "
Links
", have a little "two-footprint" icon next to it, and direct you to the "
RHEL project
" in Red Hat Jira (issue links are of type "
https://issues.redhat.com/browse/RHEL-XXXX
", where "
X
" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.