When SSL Is Enabled Then Android Authenticator App Is Not Working (Doc ID 2981875.1)

Last updated on OCTOBER 25, 2023

Applies to:

Oracle Banking Digital Experience - Version 22.1.0.0.0 to 22.1.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

When attempting to the Authenticator App with SSL enabled,
the following error occurs.

ERROR
-----------------------
FATAL EXCEPTION: OkHttp Dispatcher
Process: com.alizz.digx.mobile.authenticator, PID: 2975
java.lang.NullPointerException: Attempt to invoke interface method 'java.lang.Object java.util.List.get(int)' on a null object reference
at com.ofss.digx.mobile.authenticator.SSLHelper.onResponse(SSLHelper.java:113)
at com.ofss.digx.mobile.authenticator.infra.HttpWorker.onResponse(HttpWorker.java:260)

Below is the error in OBDX Logs:
28 Sep 2023;12:52:38.291 [[ACTIVE] ExecuteThread: '26' for queue: 'weblogic.kernel.Default (self-tuning)'] 0061aTi3tAvCwkOpygH7iW003_zr00087u ERROR com.ofss.digx.app.mobile.service.client.MobileClient - RuntimeException from verify for mobileClientDTO null
java.lang.NullPointerException: null
at com.ofss.digx.app.mobile.service.client.MobileClient.verify(MobileClient.java:228)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set SSL to enable true into the RootCheckFlag.java file.
2. Open the application.

Cause

In this Document

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Symptoms

Cause

Solution

References

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