Hello,
I have the same issue as in
this topic
. Though, after 4 weeks it doesn't have any answer, so I'll try my luck of getting one.
I'm trying to log into my Google Workspace admin account but I'm stuck at "
We've detected unusual activity on the account that you're trying to access. To continue, please follow the instructions below.
"
When I try to put my phone number, I get an error
"
This phone number has already been used too many times for verification.". When I try to put a different phone number, I get an error "This phone number cannot be used for verification."
There is no way to contact support and my phone numbers are completely valid, used in my personal accounts and verified multiple times. It seems like it's a problem on Google side.
Any way to resolve this, it's a big issue for my business?
See
https://support.google.com/accounts/answer/114129?hl=en#:~:text=%22This%20phone%20number%20cannot%20...
This is a community site of people who run
Google Workspace
for their organizations around the globe. There isn't anyone here who can help with phone number verification issues, or consumer Gmail accounts more generally. You might want to try
https://support.google.com/accounts/community
Praveen, applying to different universities with your admin console doesn't seem like the usual process that most people take. The original topic here was about logging into the Admin Console and the account associated with that. I know this is unsolicited advice but I would actually recommend you use a dedicated @gmail.com account to apply to universities unless the owner of the company you are utilizing their accounts for this project has given you permission to be doing something like this. (Most company owners are very careful on what they allow their employees/staff/volunteers use their accounts for.)
Hi Vepthdev!
I hope you are doing well. I am really depressed to recover my personal google account. The issue is two step vertification, as i am not receiving two step vertification code for account recovery. Kindly share your experience that what should i do now because I am very frustrated about my account.
Waiting for your response.
Best Regards
Having the same annoying issue. Created a Google Drive account, managed to create some documents and after a few days, guess what? Can't login because I can't receive the verification code on the phone number I registered the account with. It says: "This phone number cannot be used for verification". Also no other phone number works.
Don't honestly know what Google was thinking when they implemented this... You can't use the phone number which you registered the account with to access the account. This security measure seems too restrictive. I see its use case but it causes more harm then good because you have no way of contacting Google or any way to easily prove your identity. A couple of days of waiting might not be problematic for some people, but definitely it can be problematic for businesses or other institutions the really need access to that account. What is the user supposed to do in this case?
I had the same problem. I’ve been using the account for two weeks and decided to register Google WorkSpace for the company. But when logging into the created account, it asks for the usual verification of the phone number, I entered mine from a personal account in the same browser and received an error. Then I took the number of an employee from another country, also this error.
As I understand it, you need to wait 5-7 days now. And is it possible to use my personal number for WorkSpace, which is linked to my personal account? Since I am a director, I think this is the right and optimal decision.
I will be glad to help and further dialogue.
We’ve detected unusual activity on the account you’re trying to access. To continue, please follow the instructions below
This phone number cannot be used for verification.
I can't received verification code
I also try add new number not working please help us
https://accounts.google.com/speedbump/idvreenable/sendidv
I have face the same problem today. Our company use the workspace email, with the phone vertification. But today it shows, "
This phone number cannot be used for verification."
This email is important for us, as we have the clients updates all the time. Can't wait for 5 days to recover...
Anyone can suggest what I should do ?
Many thanks.
For me, I waited 11 days for the extra reassurance, but also because I was busy. However, today I tried logging in and this time I was given the option to download all my current data affiliated with the account because it was up for deletion. But I had the ability to submit an appeal to google to not delete my account. So currently, I am in limbo waiting to hear back from my appeal.
Hi Ayden!
I hope you are doing well. I am really depressed to recover my personal google account. The issue is two step vertification, as i am not receiving two step vertification code for account recovery. Kindly share your experience that what should i do now because I am very frustrated about my account.
Waiting for your response.
Best Regards