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I've been connecting my Kindle to my Macbook for several years. Suddenly my MB stopped recognizing it. I have tried different dongles (Apple and non-Apple), different USB ports, different cables, even different MB's. I have restarted my MB, restarted the Kindle, done a factory reset (complete wipe) on the Kindle. Nothing works.

Amazon claims it is a change in Apple products that no longer recognizes the Kindle and can be easily fixed by some unspecified remote intervention that involves a port reassignment (?) by Apple. I'm suspicious, since one of the MB's is still running it's original Mojave (10.14.6) because I have legacy 32-bit software and I keep one machine "old" to run the 32-bit software.

Does anyone know what to do, or have suggestions?

Show more 2021, 16" M1 Max MacBook Pro, Absolutely no external device is recognized after upgrading. No matter what I plug in or which port I use they don't show on the desktop or in Disk Utility. I have tried thumb drives, SanDisk Extreme 2TB drive (USB-C,) an external LG DVD writer, as well as a standard external drive. Nothing. Zip. All works fine on my wife's M1 MacBook Air. WD MY PASSPORT not recognized macbook Hi, I have had a Wd my passport for many years and had no problems until one day it stopped working on my mac. It is completely unrecognized by it and whatever I do I cannot get it to recognize or see it on Disk Utility. However when I plug it in the light does turn on just doesn’t blink. I have tried it on multiple windows devices had no problem. It is also formatted for mac so thats not the issue. Does anyone know what I could do?

shorinjin wrote:

Amazon claims it is a change in Apple products that no longer recognizes the Kindle and can be easily fixed by some unspecified remote intervention that involves a port reassignment (?) by Apple. I'm suspicious, since one of the MB's is still running it's original Mojave (10.14.6) because I have legacy 32-bit software and I keep one machine "old" to run the 32-bit software.

An Apple Silicon Mac notebook might require you to "approve" the Kindle to make a data connection. Maybe that's what the Amazon support representative was referring to, in a confused way. You wouldn't need some hypothetical remote intervention by Apple to "approve" the Kindle; that would be something you'd do locally, by yourself.

Since you are on Mojave, that implies that you are using an Intel-based Mac notebook where you would not have to "approve" a Kindle or other USB device.

I recently answered another thread about a Kindle Paperwhite (10th generation) not connecting a Mac - and found that my own Kindle would not show up as a USB drive on the Mac until it had a certain battery charge level. Prior to that, it just wanted to charge without letting the computer know that it was there.

Show more

manlio57 wrote:

you said

"You wouldn't need some hypothetical remote intervention by Apple to "approve" the Kindle; that would be something you'd do locally, by yourself."

Can you clarify how you would do locally, by yourself? Thank you.

If your Mac asks you to allow an accessory to connect - Apple Support

Allow accessories to connect to Mac - Apple Support

This doesn't apply to the OP, since the OP has an Intel-based Mac. It also doesn't apply to anyone who has an Apple-Silicon-based desktop Mac. Just to Apple-Silicon-based Mac notebooks.

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