I am running Nextcloud instance on Debian 11. Apache2.4.
All of sudden, my apache2 stops working and need to restart manually.
Following are apache2 error logs
[mpm_prefork:notice] [pid 293859] AH00171: Graceful restart requested, doing restart
[http2:warn] [pid 386911] AH10034: The mpm module (prefork.c) is not supported by mod_http2
[core:warn] [pid 386911] AH00098: pid file /var/run/apache2/apache2.pid overwritten – Unclean shutdown of previous Apache run?
[mpm_prefork:notice] [pid 386911] AH00169: caught SIGTERM, shutting down
Syslog
apache2.service: Killing process 383505 (/usr/sbin/apach) with signal SIGKILL.
Have any one experienced this type of issue?
Hi
@zohaib09
,
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This will give us the technical info and logs needed to help you! Thanks.
Nextcloud version
(eg, 20.0.5)
:
`24.0.5
Operating system and version
(eg, Ubuntu 20.04)
:
Debian 11
Apache or nginx version
(eg, Apache 2.4.25)
:
Apache/2.4.54 (Debian)
PHP version
(eg, 7.4)
:
PHP 8.0.24
The issue you are facing:
Apache stops working once in 24 hours, and have restart apache service manually
Is this the first time you’ve seen this error?
Y (since last few days)
The output of your Nextcloud log in
Admin > Logging
:
|Error|PHP|Error: rename(/var/log/nextcloud.log,/var/log/nextcloud.log.1): Permission denied at /var/www/html/nextcloud/files/lib/public/Log/RotationTrait.php#52||2022-10-08T21:50:02+0500|
|Error|no app in context|OCP\Files\NotFoundException: No mount for path /files_encryption/OC_DEFAULT_MODULE/pubShare_43009bd8.publicKey existing mounts:||2022-10-08T21:46:52+0500|
The output of your Apache/nginx/system log in
/var/log/____
:
[Sat Oct 08 09:06:13.220482 2022] [mpm_prefork:notice] [pid 293859] AH00171: Graceful restart requested, doing restart
AH00557: apache2: apr_sockaddr_info_get() failed for servername
AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.0.1. Set the ‘ServerName’ directive globally to suppress this mess>
[Sat Oct 08 09:06:13.276095 2022] [http2:warn] [pid 293859] AH10034: The mpm module (prefork.c) is not supported by mod_http2. The mpm determines how things are proces>
Sat Oct 8 09:06:13 2022 (293859): Fatal Error Unable to create lock file: Bad file descriptor (9)
[Sat Oct 08 09:06:17.717821 2022] [http2:warn] [pid 386911] AH10034: The mpm module (prefork.c) is not supported by mod_http2. The mpm determines how things are proces>
[Sat Oct 08 09:06:17.741732 2022] [core:warn] [pid 386911] AH00098: pid file /var/run/apache2/apache2.pid overwritten – Unclean shutdown of previous Apache run?
[Sat Oct 08 09:06:17.746772 2022] [mpm_prefork:notice] [pid 386911] AH00163: Apache/2.4.54 (Debian) SVN/1.14.1 OpenSSL/1.1.1n mod_perl/2.0.11 Perl/v5.32.1 configured →
[Sat Oct 08 09:06:17.746806 2022] [core:notice] [pid 386911] AH00094: Command line: ‘/usr/sbin/apache2’
[Sat Oct 08 09:06:17.911089 2022] [mpm_prefork:notice] [pid 386911] AH00169: caught SIGTERM, shutting down
This will most likely work, but is more like a workaround rather than a solution.
@zohaib09
If you want to enable HTTP/2 you need to use mpm event instead of mpm prefork. You can try the following:
https://http2.co/how-to-fix-ah10034-the-mpm-module-prefork-c-is-not-supported-by-mod_http2/
Note:
You have to change the PHP version in the commands to the one you are using… e.g.
apt install php8.0-fpm
After you switched to PHP-FPM and enabled mpm event you can enable htttp/2:
From my notes: (again you have to adjust the commands to your PHP version)
Enable the HTTP2 Apache module and restart all relevant services:
a2enmod http2 && systemctl restart php8.1-fpm && systemctl restart apache2
Create the http2.conf file…
nano /etc/apache2/conf-available/http2.conf
…and paste in the following:
<IfModule http2_module>
Protocols h2 h2c http/1.1
H2Direct on
H2StreamMaxMemSize 5120000000
</IfModule>
Save the file and exit nano.
Enable the configuration and restart Apache:
a2enconf http2 && systemctl restart apache2
Hope that helps.
@bb77 I am getting this type of errors in nextcloud logs.
Error no app in context OCP\Files\NotFoundException: No mount for path /files_encryption/OC_DEFAULT_MODULE/pubShare_43009bd8.publicKey existing mounts:
I have recently upgraded to Nextcloud 24.0.6. Anyone face this similar error?
Today apache2 again stopped working, and had to restart manually
these are apache2 error logs
[Wed Oct 12 07:56:13.316228 2022] [mpm_prefork:notice] [pid 485651] AH00171: Graceful restart requested, doing restart
Wed Oct 12 07:56:13 2022 (485651): Fatal Error Unable to create lock file: Bad file descriptor (9)
[Wed Oct 12 07:56:17.790476 2022] [core:warn] [pid 636896] AH00098: pid file /var/run/apache2/apache2.pid overwritten – Unclean shutdown of previous Apache run?
[Wed Oct 12 07:56:17.795065 2022] [mpm_prefork:notice] [pid 636896] AH00163: Apache/2.4.54 (Debian) SVN/1.14.1 OpenSSL/1.1.1n mod_perl/2.0.11 Perl/v5.32.1 configured →
[Wed Oct 12 07:56:17.795097 2022] [core:notice] [pid 636896] AH00094: Command line: ‘/usr/sbin/apache2’
[Wed Oct 12 07:56:17.948205 2022] [mpm_prefork:notice] [pid 636896] AH00169: caught SIGTERM, shutting down
Any suggestion please . http2 disabling does not work
