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What did you do?

I upgraded pillow to 5.0.0 and python to 3.6.30h3b118a2_4 using anaconda prompt.
Then i tried...
from PIL import Image

What did you expect to happen?

I expected that the library would load.

What actually happened?

Instead I keep getting this error...
from PIL import Image
Traceback (most recent call last):

File "", line 1, in
from PIL import Image

File "C:\Users\bendo\Anaconda3\lib\site-packages\PIL\Image.py", line 58, in
from . import _imaging as core

ImportError: DLL load failed: The specified module could not be found.

What versions of Pillow and Python are you using?

Using pillow-5.0.0
and using python-3.6.30h3b118a2_4

phizaz, wwwald, bjoernholzhauer, DeepHeisenberg, AllanLRH, thierryherrmann, rakidedigama, shauryauppal, hanwenzhu, annoviko, and 10 more reacted with thumbs up emoji alexandramoloiu reacted with laugh emoji All reactions

You need to build the C files or, best on Windows, install a wheel.

Which version of Windows are you on?

Please can you paste the output of installing Pillow?

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Same here, I am using Anaconda Spyder 3.2.4, on Python 3.6.3, Pillow 5.0.0

I installed Pillow using "conda install -c anaconda pillow"
While using "from PIL import Image"
Facing the error :- "ImportError: DLL load failed: The specified module could not be found."

Trying various forums, reading various documents since last 2/3 days. But still the same error. Its painful. I don't know how to resolve it.

Can you help ?

carlosbettin, kwende, MichaelAringer, sabbir-39, isn350, bjoernholzhauer, Eskapp, AhmedBahget2017, cpoptic, qiuyuda, and 13 more reacted with thumbs up emoji khuranarahul85 reacted with heart emoji All reactions

To try the conda-forge version one can use the command:

conda install --channel conda-forge pillow=5

Ideally one should have the conda-forge channel on the .condarc and be aware of channel incompatibilities !

  • Uninstalled Python. (Cleaned everything)
  • Installed Python 3.6.0
  • Installed Spyder (using: pip install spyder )
  • Installed numpy, pillow etc (using: pip install pillow--log log.txt )
  • This successfully installed pillow-5.0.0
    Cleaning up... (last line of log)
  • When I use import matplotlib.image as mpimg , it executes good
  • But when I use from PIL import image I still get a error,
    Error:--
  •     from PIL import image
    ImportError: cannot import name 'image'
    

    This is really a pain. Can some one please tell me how to solve this ?

    pillow_log.txt

    I have attached the Pillow 5.0.0 installation log file.
    In the "/Lib/site-packages" folder I find only the "/Pillow-5.0.0.dist-info" folder. There is no "/Pillow" folder that I can find.

    Can some one please tell me , what I am missing ?

    The same issue, Python 3.6.4 Anaconda, Windows 10

    Python 3.6.4 |Anaconda custom (64-bit)| (default, Jan 16 2018, 10:22:32) [MSC v.1900 64 bit (AMD64)] on win32
    Type "help", "copyright", "credits" or "license" for more information.
    >>> from PIL import Image
    Traceback (most recent call last):
      File "<stdin>", line 1, in <module>
      File "C:\Anaconda3\lib\site-packages\PIL\Image.py", line 58, in <module>
        from . import _imaging as core
    ImportError: DLL load failed: The specified module could not be found.
              

    i am using Anaconda 3.6.3 and i installed opencv and was working fine but later tried to install tesseract and it threw error and i changed my pillow version to 4.0.0 and now there is an error with opencv . Any suggestion ??

    Error:python 3.6.3 |Anaconda custom (64-bit)| (default, Oct 15 2017, 03:27:45) [MSC v.
    900 64 bit (AMD64)] on win32
    ype "help", "copyright", "credits" or "license" for more information.
    >> import cv2
    raceback (most recent call last):
     File "<stdin>", line 1, in <module>
     File "C:\ProgramData\Anaconda3\lib\site-packages\cv2\__init__.py", line 4, in
    module>
              

    Manual installation of pillow gave me this error:
    ImportError: The _imaging extension was built for another version of Pillow or PIL:
    Core version: 5.0.0
    Pillow version: 4.2.1

    @Metamorphus Pillow refuses to run if there is a mismatch between the version of the python part and the core c part. You either have 2 different versions installed, or you've manually installed version 5 of the dll and version 4.2 of the python.

    Remove them all, and reinstall the one version you want.

    I had the same issue and uninstalling pillow and re-installing with pip helped

    Microsoft Windows [Version 6.1.7601]
    C:\WINDOWS\system32>**conda remove pillow**
    Solving environment: done
    ==> WARNING: A newer version of conda exists. <==
      current version: 4.4.10
      latest version: 4.5.4
    Please update conda by running
        $ conda update -n base conda
    ## Package Plan ##
      environment location: D:\Python\Anaconda3
      removed specs:
        - pillow
    The following packages will be downloaded:
        package                    |            build
        ---------------------------|-----------------
        certifi-2018.4.16          |           py36_0         143 KB
        ca-certificates-2018.03.07 |                0         155 KB
        openssl-1.0.2o             |       h8ea7d77_0         5.4 MB
        ------------------------------------------------------------
                                               Total:         5.7 MB
    The following packages will be REMOVED:
        anaconda-navigator: 1.7.0-py36_0
        pillow:             5.0.0-py36h0738816_0
        scikit-image:       0.13.1-py36hfa6e2cd_1
        **wordcloud**:          1.4.1-py36_0          conda-forge
    The following packages will be UPDATED:
        certifi:            2018.4.16-py36_0      conda-forge --> 2018.4.16-py36_0
        openssl:            1.0.2o-vc14_0         conda-forge [vc14] --> 1.0.2o-h8ea
    7d77_0
    The following packages will be DOWNGRADED:
        ca-certificates:    2018.4.16-0           conda-forge --> 2018.03.07-0
    Proceed ([y]/n)? y
    Downloading and Extracting Packages
    certifi 2018.4.16: #################################################### | 100%
    ca-certificates 2018.03.07: ########################################### | 100%
    openssl 1.0.2o: ####################################################### | 100%
    Preparing transaction: done
    Verifying transaction: done
    Executing transaction: - DEBUG menuinst_win32:__init__(199): Menu: name: 'Anacon
    da${PY_VER} ${PLATFORM}', prefix: 'D:\Python\Anaconda3', env_name: 'None', mode:
     'None', used_mode: 'system'
    **DEBUG menuinst_win32:create(323): Shortcut cmd is D:\Python\Anaconda3\pythonw.ex
    e, args are ['D:\\Python\\Anaconda3\\cwp.py', 'D:\\Python\\Anaconda3', 'D:\\Pyth
    on\\Anaconda3\\pythonw.exe', 'D:\\Python\\Anaconda3\\Scripts\\anaconda-navigator
    -script.py**']
    C:\WINDOWS\system32>pip install pillow
    Collecting pillow
      Downloading https://files.pythonhosted.org/packages/a4/86/283719dac6309cf48345
    2abb09759be9b2c0974435ed608dc67949127e13/Pillow-5.1.0-cp36-cp36m-win_amd64.whl (
    1.6MB)
        100% |████████████████████████████████| 1.6MB 596kB/s
    Installing collected packages: pillow
    Successfully installed pillow-5.1.0
    You are using pip version 9.0.1, however version 10.0.1 is available.
    You should consider upgrading via the 'python -m pip install --upgrade pip' comm
    C:\WINDOWS\system32>**conda install -c conda-forge wordcloud**
    Solving environment: done
    ==> WARNING: A newer version of conda exists. <==
      current version: 4.4.10
      latest version: 4.5.4
    Please update conda by running
        $ conda update -n base conda
    ## Package Plan ##
      environment location: D:\Python\Anaconda3
      added / updated specs:
        - wordcloud
    The following packages will be downloaded:
        package                    |            build
        ---------------------------|-----------------
        certifi-2018.4.16          |           py36_0         143 KB  conda-forge
        pillow-5.1.0               |           py36_0         766 KB  conda-forge
        ------------------------------------------------------------
                                               Total:         909 KB
    The following NEW packages will be INSTALLED:
        pillow:          5.1.0-py36_0      conda-forge
        wordcloud:       1.4.1-py36_0      conda-forge
    The following packages will be UPDATED:
        ca-certificates: 2018.03.07-0                  --> 2018.4.16-0      conda-fo
        certifi:         2018.4.16-py36_0              --> 2018.4.16-py36_0 conda-fo
        openssl:         1.0.2o-h8ea7d77_0             --> 1.0.2o-vc14_0    conda-fo
    rge [vc14]
    Proceed ([y]/n)? y
    Downloading and Extracting Packages
    certifi 2018.4.16: #################################################### | 100%
    pillow 5.1.0: ######################################################### | 100%
    Preparing transaction: done
    Verifying transaction: done
    Executing transaction: done
    C:\WINDOWS\system32>
    

    I am using spyder and closing spyder and opening it again - no more issue with wordcloud import

    If anyone can reproduce this and would like to help conda fix it, please go to:

    conda-forge/pillow-feedstock#45

    and try:

    conda-forge/pillow-feedstock#45 (comment)

    For what it's worth, I had this same issue. I followed almost the entire thread and tried everything on here, but nothing was working. Then another notebook I had training a model was starting to steal up my memory so I re-started/cleared the notebook that was having the issue with PIL (as a dependency on wordcloud). Something I did before re-starting the notebook did the trick, but I am not sure if it was the re-start or what. Seems like a strange issue.

    We have got to this issue too. Default install of pillow runs into the DLL Problem on windows 64 for 5.3.0 too.

    Fix manually by conda install --channel conda-forge pillow=5

    How can I force this package becomes installed from conda-forge without changing the search order?

    I just had the same problem. I have no idea why it happens.
    so I do some try and found a solution: my old pillow version is 5.1.0, and it worked well, so I just want to keep this version and tried with:

    conda install pillow==5.1.0

    following info from my conda console:

    Solving environment: done

    Package Plan

    environment location: C:\Anaconda3

    added / updated specs:
    - pillow==5.1.0

    The following packages will be downloaded:

    package                    |            build
    ---------------------------|-----------------
    sqlite-3.25.2              |    hfa6e2cd_1000         974 KB  conda-forge
    zlib-1.2.11                |    h2fa13f4_1003         236 KB  conda-forge
    libsodium-1.0.16           |    h2fa13f4_1001         582 KB  conda-forge
    krb5-1.16.1                |    h038dc86_1000         825 KB  conda-forge
    blosc-1.14.4               |    h6538335_1000         1.7 MB  conda-forge
    pywin32-ctypes-0.2.0       |        py36_1000          35 KB  conda-forge
    libiconv-1.15              |    hfa6e2cd_1003         678 KB  conda-forge
    hdf5-1.10.2                |       he51fdeb_2        34.8 MB  conda-forge
    pillow-5.1.0               |           py36_0         766 KB  conda-forge
    libtiff-4.0.9              |    h36446d0_1002         828 KB  conda-forge
    libxml2-2.9.8              |    h9ce36c8_1005         3.2 MB  conda-forge
    libxslt-1.1.32             |    heafd4d3_1002         457 KB  conda-forge
    icu-58.2                   |       ha66f8fd_1        21.9 MB  anaconda
    curl-7.60.0                |       h7602738_0         120 KB  anaconda
    jpeg-9c                    |    hfa6e2cd_1001         314 KB  conda-forge
    qt-5.9.6                   |   vc14h1e9a669_2        93.9 MB
    lzo-2.10                   |       h6df0209_2         154 KB  anaconda
    libpng-1.6.35              |    h7602738_1002         1.3 MB  conda-forge
    zeromq-4.2.5               |    he025d50_1006         9.6 MB  conda-forge
    yaml-0.1.7                 |    hfa6e2cd_1001         221 KB  conda-forge
    freetype-2.8.1             |       ha63716d_1         468 KB  conda-forge
    pyinstaller-3.4            |   py36h7602738_0         2.6 MB  conda-forge
    bzip2-1.0.6                |    hfa6e2cd_1002         144 KB  conda-forge
    tk-8.6.8                   |    hfa6e2cd_1000         3.8 MB  conda-forge
    snappy-1.1.7               |    h6538335_1002          80 KB  conda-forge
    libssh2-1.8.0              |    hc4dcbb0_1002         184 KB  conda-forge
    ------------------------------------------------------------
                                           Total:       179.8 MB
    

    The following NEW packages will be INSTALLED:

    pywin32-ctypes: 0.2.0-py36_1000      conda-forge
    

    The following packages will be UPDATED:

    blosc:          1.7.0-vc14_2         anaconda    [vc14] --> 1.14.4-h6538335_1000 conda-forge
    bzip2:          1.0.6-vc14_1         conda-forge [vc14] --> 1.0.6-hfa6e2cd_1002  conda-forge
    curl:           7.60.0-vc14_0        conda-forge [vc14] --> 7.60.0-h7602738_0    anaconda
    freetype:       2.8.1-vc14_0         conda-forge [vc14] --> 2.8.1-ha63716d_1     conda-forge
    hdf5:           1.10.2-vc14_0        conda-forge [vc14] --> 1.10.2-he51fdeb_2    conda-forge
    icu:            58.2-vc14_0          conda-forge [vc14] --> 58.2-ha66f8fd_1      anaconda
    jpeg:           9b-vc14_2            conda-forge [vc14] --> 9c-hfa6e2cd_1001     conda-forge
    krb5:           1.14.6-vc14_0        conda-forge [vc14] --> 1.16.1-h038dc86_1000 conda-forge
    libiconv:       1.15-vc14h29686d3_5  anaconda    [vc14] --> 1.15-hfa6e2cd_1003   conda-forge
    libpng:         1.6.34-vc14_0        conda-forge [vc14] --> 1.6.35-h7602738_1002 conda-forge
    libsodium:      1.0.16-vc14_0        conda-forge [vc14] --> 1.0.16-h2fa13f4_1001 conda-forge
    libssh2:        1.8.0-vc14hcf584a9_2 anaconda    [vc14] --> 1.8.0-hc4dcbb0_1002  conda-forge
    libtiff:        4.0.9-vc14_0         conda-forge [vc14] --> 4.0.9-h36446d0_1002  conda-forge
    libxml2:        2.9.7-vc14_0         conda-forge [vc14] --> 2.9.8-h9ce36c8_1005  conda-forge
    libxslt:        1.1.32-vc14_0        conda-forge [vc14] --> 1.1.32-heafd4d3_1002 conda-forge
    lzo:            2.10-vc14_0          conda-forge [vc14] --> 2.10-h6df0209_2      anaconda
    pillow:         5.1.0-py36h0738816_0             --> 5.1.0-py36_0         conda-forge
    pyinstaller:    3.3.1-py36_vc14_0    conda-forge [vc14] --> 3.4-py36h7602738_0   conda-forge
    qt:             5.9.4-vc14hd9fb3db_0 anaconda    [vc14] --> 5.9.6-vc14h1e9a669_2
    snappy:         1.1.7-vc14_1         conda-forge [vc14] --> 1.1.7-h6538335_1002  conda-forge
    sqlite:         3.22.0-vc14_0        conda-forge [vc14] --> 3.25.2-hfa6e2cd_1000 conda-forge
    tk:             8.6.8-vc14_0         conda-forge [vc14] --> 8.6.8-hfa6e2cd_1000  conda-forge
    vc:             14-h0510ff6_3                    --> 14.1-h21ff451_3      anaconda
    vs2015_runtime: 14.0.25123-3                     --> 15.5.2-3             anaconda
    yaml:           0.1.7-vc14_0         conda-forge [vc14] --> 0.1.7-hfa6e2cd_1001  conda-forge
    zeromq:         4.2.5-vc14_2         conda-forge [vc14] --> 4.2.5-he025d50_1006  conda-forge
    zlib:           1.2.11-vc14_0        conda-forge [vc14] --> 1.2.11-h2fa13f4_1003 conda-forge
    

    Proceed ([y]/n)? y

    Downloading and Extracting Packages
    sqlite-3.25.2 | 974 KB | ############################################################################ | 100%
    zlib-1.2.11 | 236 KB | ############################################################################ | 100%
    libsodium-1.0.16 | 582 KB | ############################################################################ | 100%
    krb5-1.16.1 | 825 KB | ############################################################################ | 100%
    blosc-1.14.4 | 1.7 MB | ############################################################################ | 100%
    pywin32-ctypes-0.2.0 | 35 KB | ############################################################################ | 100%
    libiconv-1.15 | 678 KB | ############################################################################ | 100%
    hdf5-1.10.2 | 34.8 MB | ############################################################################ | 100%
    pillow-5.1.0 | 766 KB | ############################################################################ | 100%
    libtiff-4.0.9 | 828 KB | ############################################################################ | 100%
    libxml2-2.9.8 | 3.2 MB | ############################################################################ | 100%
    libxslt-1.1.32 | 457 KB | ############################################################################ | 100%
    icu-58.2 | 21.9 MB | ############################################################################ | 100%
    curl-7.60.0 | 120 KB | ############################################################################ | 100%
    jpeg-9c | 314 KB | ############################################################################ | 100%
    qt-5.9.6 | 93.9 MB | ############################################################################ | 100%
    lzo-2.10 | 154 KB | ############################################################################ | 100%
    libpng-1.6.35 | 1.3 MB | ############################################################################ | 100%
    zeromq-4.2.5 | 9.6 MB | ############################################################################ | 100%
    yaml-0.1.7 | 221 KB | ############################################################################ | 100%
    freetype-2.8.1 | 468 KB | ############################################################################ | 100%
    pyinstaller-3.4 | 2.6 MB | ############################################################################ | 100%
    bzip2-1.0.6 | 144 KB | ############################################################################ | 100%
    tk-8.6.8 | 3.8 MB | ############################################################################ | 100%
    snappy-1.1.7 | 80 KB | ############################################################################ | 100%
    libssh2-1.8.0 | 184 KB | ############################################################################ | 100%
    Preparing transaction: done
    Verifying transaction: done
    Executing transaction: done

    after this update, i noticed and i think the most important is new package:
    "The following NEW packages will be INSTALLED:
    pywin32-ctypes: 0.2.0-py36_1000 conda-forge"

    now, problem is solved! Hope this can help you guys.
    (why it worked before without " pywin32-ctypes: 0.2.0-py36_1000", I dont know)

    Windows 10 + conda 4.5.11
    I had to install Pillow 4.1.1 through pip (powershell) to make it work.
    conda list here
    pillow5.2.0 py36h08bbbbd_0 is still there.

    windows10 conda2 use conda install --channel conda-forge pillow=5.2.0 install pillow 5.2.0,fix this problem

    Yes! Fixed it for me as well.

    Windows 10
    Python 3.7.1

    What did you do?

    I upgraded pillow to 5.0.0 and python to 3.6.30h3b118a2_4 using anaconda prompt.
    Then i tried...
    from PIL import Image

    What did you expect to happen?

    I expected that the library would load.

    What actually happened?

    Instead I keep getting this error...
    from PIL import Image
    Traceback (most recent call last):

    File "", line 1, in
    from PIL import Image

    File "C:\Users\bendo\Anaconda3\lib\site-packages\PIL\Image.py", line 58, in
    from . import _imaging as core

    ImportError: DLL load failed: The specified module could not be found.

    What versions of Pillow and Python are you using?

    Using pillow-5.0.0
    and using python-3.6.30h3b118a2_4

    i have tried this and worked well
    conda install -c anaconda pillow
    after that write this code and execute it
    from PIL import Image

    "ImportError: DLL load failed: The specified module could not be found" on new env in fresh conda installation #4155

    @hugovk conda uninstall pillow and then pip install pillow work for me.Thank!

    Worked for me, Thanks.

    win 10, python 3.7.6, pillow 7.0.0