bn.BUILD_KEY: Dropbox
bn.VERSION: 158.4.4564
bn.constants.WINDOWS_SHELL_EXT_VERSION: 55
bn.is_frozen: True
machine_id: bf6ec537-33db-4fe9-ba02-4f0cd0c37fa0
pid: 13892
cwd: 'C:\\Program Files (x86)\\Dropbox\\Client'
real_path='C:\\Program Files (x86)\\Dropbox\\Client'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\Admin\\AppData\\Local\\Dropbox\\instance1'
real_path='C:\\Users\\Admin\\AppData\\Local\\Dropbox\\instance1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: None
not found
parent not found
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\158.4.4564\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\158.4.4564\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\Admin\AppData\Local\Temp
TEMP: C:\Users\Admin\AppData\Local\Temp
tempdir: 'C:\\Users\\Admin\\AppData\\Local\\Temp'
real_path='C:\\Users\\Admin\\AppData\\Local\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "dropbox\sqlite3_helpers.pyc", line 295, in execute
sqlite3.OperationalError: unable to open database file
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "dropbox\client\databases.pyc", line 321, in load_dropbox_config
File "dropbox\client\configuration\context_aware_config_dict.pyc", line 20, in __init__
File "dropbox\client\config.pyc", line 199, in __init__
File "dropbox\client\config.pyc", line 81, in create_tables
File "dropbox\sqlite3_helpers.pyc", line 300, in execute
File "dropbox\sqlite3_helpers.pyc", line 266, in _raise_better_operational_exception
File "six.pyc", line 695, in reraise
File "dropbox\sqlite3_helpers.pyc", line 295, in execute
dropbox.sqlite3_helpers.Cursor.UnableToOpenSQLiteDatabase: unable to open database file
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "dropbox\sqlite3_helpers.pyc", line 295, in execute
sqlite3.OperationalError: unable to open database file
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "dropbox\client\main.pyc", line 7666, in main_startup
File "dropbox\client\main.pyc", line 2748, in initialize
File "dropbox\client\configuration\local_configuration.pyc", line 174, in load_config
File "dropbox\client\databases.pyc", line 344, in load_dropbox_config
File "dropbox\client\configuration\context_aware_config_dict.pyc", line 20, in __init__
File "dropbox\client\config.pyc", line 199, in __init__
File "dropbox\client\config.pyc", line 81, in create_tables
File "dropbox\sqlite3_helpers.pyc", line 300, in execute
File "dropbox\sqlite3_helpers.pyc", line 266, in _raise_better_operational_exception
File "six.pyc", line 695, in reraise
File "dropbox\sqlite3_helpers.pyc", line 295, in execute
dropbox.sqlite3_helpers.Cursor.UnableToOpenSQLiteDatabase: unable to open database file
Hi there
@suresh dara
, sorry to hear you're having issues with this.
Could you please perform a clean,
advanced reinstall
and let us know if this persists?
If you're on the Basic plan, make sure you have no more than 3 devices connected to your account as you might hit your account's
device limit
.
Let me know of any updates!
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