If I open a file that I've created before, it opens and I can see it. If I make any change at all and attempt to save it I get "Failed to read document from storage. Please contact your storage server (<mydomain>) administrator."
I can also create a file and open it fine, and can edit it, but again, it fails to save with the same error.
Any time thereafter, I cannot open any file I attempted to edit as it fails with the same message. I attempted to rollback to 3.5.0 with no success.
{"reqId":"33YEjSzXGqz7oBO8YrBE","level":0,"time":"2020-02-19T14:02:59+00:00","remoteAddr":"<server ip>","user":"--","app":"richdocuments","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/41888_5127bcd54d75c?access_token=e5MqjzmozWPmshbfbyIz2EOzRYP6kDhN&access_token_ttl=0","message":"Loaded WOPI Token record: {\"id\":\"235\",\"owner_uid\":\"<myuser>\",\"editor_uid\":\"<myuser>\",\"fileid\":\"41888\",\"version\":\"0\",\"canwrite\":\"1\",\"server_host\":\"https:\/\/<mydomain>\/\",\"token\":\"e5MqjzmozWPmshbfbyIz2EOzRYP6kDhN\",\"expiry\":\"1582122777\",\"guest_displayname\":null,\"template_destination\":\"0\",\"hide_download\":\"0\",\"direct\":\"0\",\"is_remote_token\":\"0\",\"remote_server\":\"\",\"remote_server_token\":\"\",\"template_id\":\"0\"}.","userAgent":"LOOLWSD WOPI Agent 4.2.0","version":"16.0.8.1"}
{"reqId":"qjnOto3JzdJZk50IjFuZ","level":0,"time":"2020-02-19T14:02:59+00:00","remoteAddr":"<server ip>","user":"--","app":"richdocuments","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/41888_5127bcd54d75c\/contents?access_token=e5MqjzmozWPmshbfbyIz2EOzRYP6kDhN&access_token_ttl=0","message":"Loaded WOPI Token record: {\"id\":\"235\",\"owner_uid\":\"<myuser>\",\"editor_uid\":\"<myuser>\",\"fileid\":\"41888\",\"version\":\"0\",\"canwrite\":\"1\",\"server_host\":\"https:\/\/<mydomain>\/\",\"token\":\"e5MqjzmozWPmshbfbyIz2EOzRYP6kDhN\",\"expiry\":\"1582122777\",\"guest_displayname\":null,\"template_destination\":\"0\",\"hide_download\":\"0\",\"direct\":\"0\",\"is_remote_token\":\"0\",\"remote_server\":\"\",\"remote_server_token\":\"\",\"template_id\":\"0\"}.","userAgent":"LOOLWSD WOPI Agent 4.2.0","version":"16.0.8.1"}
Here's the nextcloud log for a file I cannot open:
{"reqId":"q2gfWUOrgwaoquuqcPGc","level":3,"time":"2020-02-19T14:03:31+00:00","remoteAddr":"<workstation ip>","user":"<myuser>","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index?fileId=111012&requesttoken=1ZZCpGN1EPRTxq3ffZqT6zyX0%2FBrDxCf6fw929yhxts%3D%3A5ud17y42WKYZh9eHTKzgoW%2FClcUedmnKg8RV4rfi%2Fqs%3D","message":"fread(): Length parameter must be greater than 0 at \/var\/www\/nextcloud\/apps\/files_external\/3rdparty\/icewind\/streams\/src\/Wrapper.php#91","userAgent":"Mozilla\/5.0 (Macintosh; Intel Mac OS X 10.15; rv:72.0) Gecko\/20100101 Firefox\/72.0","version":"16.0.8.1"}
{"reqId":"ou1yO2GWveE8UWa7DAhu","level":0,"time":"2020-02-19T14:03:32+00:00","remoteAddr":"<server ip>","user":"--","app":"richdocuments","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/111012_5127bcd54d75c?access_token=EF2RmY0H3nGCraxsqV70YtZ4xoUmbMcI&access_token_ttl=0","message":"Loaded WOPI Token record: {\"id\":\"236\",\"owner_uid\":\"<myuser>\",\"editor_uid\":\"<myuser>\",\"fileid\":\"111012\",\"version\":\"0\",\"canwrite\":\"1\",\"server_host\":\"https:\/\/<mydomain>\/\",\"token\":\"EF2RmY0H3nGCraxsqV70YtZ4xoUmbMcI\",\"expiry\":\"1582122811\",\"guest_displayname\":null,\"template_destination\":\"0\",\"hide_download\":\"0\",\"direct\":\"0\",\"is_remote_token\":\"0\",\"remote_server\":\"\",\"remote_server_token\":\"\",\"template_id\":\"0\"}.","userAgent":"LOOLWSD WOPI Agent 4.2.0","version":"16.0.8.1"}
{"reqId":"2V4apJqFGclbWrer5XZz","level":0,"time":"2020-02-19T14:03:32+00:00","remoteAddr":"<server ip>","user":"--","app":"richdocuments","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/111012_5127bcd54d75c\/contents?access_token=EF2RmY0H3nGCraxsqV70YtZ4xoUmbMcI&access_token_ttl=0","message":"Loaded WOPI Token record: {\"id\":\"236\",\"owner_uid\":\"<myuser>\",\"editor_uid\":\"<myuser>\",\"fileid\":\"111012\",\"version\":\"0\",\"canwrite\":\"1\",\"server_host\":\"https:\/\/<mydomain>\/\",\"token\":\"EF2RmY0H3nGCraxsqV70YtZ4xoUmbMcI\",\"expiry\":\"1582122811\",\"guest_displayname\":null,\"template_destination\":\"0\",\"hide_download\":\"0\",\"direct\":\"0\",\"is_remote_token\":\"0\",\"remote_server\":\"\",\"remote_server_token\":\"\",\"template_id\":\"0\"}.","userAgent":"LOOLWSD WOPI Agent 4.2.0","version":"16.0.8.1"}
{"reqId":"2V4apJqFGclbWrer5XZz","level":3,"time":"2020-02-19T14:03:33+00:00","remoteAddr":"<server ip>","user":"--","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/wopi\/files\/111012_5127bcd54d75c\/contents?access_token=EF2RmY0H3nGCraxsqV70YtZ4xoUmbMcI&access_token_ttl=0","message":"fread(): Length parameter must be greater than 0 at \/var\/www\/nextcloud\/apps\/files_external\/3rdparty\/icewind\/streams\/src\/Wrapper.php#91","userAgent":"LOOLWSD WOPI Agent 4.2.0","version":"16.0.8.1"}
This seems significant:
fread(): Length parameter must be greater than 0 at \/var\/www\/nextcloud\/apps\/files_external\/3rdparty\/icewind\/streams\/src\/Wrapper.php#91
but I don't really know.
I've mounted a couple of local drives read-only for music and movies, but I can't imagine this is touching that. Other than that, I have no external storage.
To be honest, I'm not entirely clear how the Nextcloud user directories interact with Collabora, but these are all files in my Nextcloud user directory. Is it possible another app is interfering here?
I've got some more logs to provide. In my syslog I have the following when I try to read an "edited" file:
Feb 26 11:10:02 myserver loolwsd[12117]: wsd-12117-11184 2020-02-26 16:10:02.628102 [ docbroker_004 ] ERR WOPI::GetFile failed with 400 Bad Request| wsd/Storage.cpp:860
Feb 26 11:10:02 myserver loolwsd[12117]: wsd-12117-11184 2020-02-26 16:10:02.628299 [ docbroker_004 ] ERR loading document exception: WOPI::GetFile failed| wsd/DocumentBroker.cpp:1331
Feb 26 11:10:02 myserver loolwsd[12117]: wsd-12117-11184 2020-02-26 16:10:02.628320 [ docbroker_004 ] ERR Failed to add session to [/index.php/apps/richdocuments/wopi/files/103684_5127bcd54d75c] with URI [https://myserver.org/index.php/apps/richdocuments/wopi/files/103684_5127bcd54d75c?access_token=a8NCCjkTkxanB9XeL0ZJ8dnnSa5yAfJ3&access_token_ttl=0]: WOPI::GetFile failed| wsd/DocumentBroker.cpp:1293
Feb 26 11:10:02 myserver loolwsd[12117]: wsd-12117-11184 2020-02-26 16:10:02.628392 [ docbroker_004 ] ERR No DocBroker found, or DocBroker marked to be destroyed. Terminating session ToClient-02e| wsd/ClientSession.cpp:332
Feb 26 11:10:02 myserver loolwsd[12117]: wsd-12117-11184 2020-02-26 16:10:02.628422 [ docbroker_004 ] ERR No DocBroker found, or DocBroker marked to be destroyed. Terminating session ToClient-02e| wsd/ClientSession.cpp:332
Feb 26 11:10:02 myserver loolwsd[12117]: wsd-12117-11184 2020-02-26 16:10:02.797388 [ docbroker_004 ] ERR Invalid or unknown session [02e] to remove.| wsd/DocumentBroker.cpp:1368
Feb 26 11:10:04 myserver loolwsd[12117]: wsd-12117-12134 2020-02-26 16:10:04.629465 [ prisoner_poll ] WRN Prisoner connection disconnected but without valid socket.| wsd/LOOLWSD.cpp:1848kit-08131-12135 2020-02-26 16:10:04.629454 [ kit_spare_004 ] ERR #13: Socket write returned -1 (EPIPE: Broken pipe)| net/Socket.hpp:1104
I will try to see if I can bump up the log verboseness on my loolwsd instance.
I did some more investigating and found if I attempt to download the file from the Nextcloud web interface, it's size is zero (0). However, I can restore a previous version and it works fine.
Somehow, richdocuments appears to be zeroing out the value of the file.
I'll do some more experiments.
What is returned if you request the url that is logged in the collabora logs
https://myserver.org/index.php/apps/richdocuments/wopi/files/103684_5127bcd54d75c?access_token=a8NCCjkTkxanB9XeL0ZJ8dnnSa5yAfJ3&access_token_ttl=0
Feb 26 11:10:02 myserver loolwsd[12117]: wsd-12117-11184 2020-02-26 16:10:02.628320 [ docbroker_004 ] ERR Failed to add session to [/index.php/apps/richdocuments/wopi/files/103684_5127bcd54d75c] with URI [https://myserver.org/index.php/apps/richdocuments/wopi/files/103684_5127bcd54d75c?access_token=a8NCCjkTkxanB9XeL0ZJ8dnnSa5yAfJ3&access_token_ttl=0]: WOPI::GetFile failed| wsd/DocumentBroker.cpp:1293
I think I cleaned up my other versions, here's the output using test file created for this.
Entering the URL, I get a JSON (?) page with the following information.
JSON tab:
BaseFileName "test.odt"
Size 9059
Version "0"
UserId "myuser"
OwnerId "myuser"
UserFriendlyName "myuser"
UserExtraInfo
avatar "https://myserver.org/index.php/avatar/myuser/32"
UserCanWrite true
UserCanNotWriteRelative true
PostMessageOrigin "https://myserver.org/"
LastModifiedTime "2019-03-28T14:07:36.000000Z"
SupportsRename true
UserCanRename true
EnableInsertRemoteImage true
EnableShare true
HideUserList "desktop"
DisablePrint "0"
DisableExport "0"
DisableCopy "0"
HideExportOption "0"
HidePrintOption "0"
DownloadAsPostMessage false
There's a "Raw Data" tab that has the same info. and a Response Headers tab
Cache-Control: no-cache, no-store, must-revalidate
Connection: Keep-Alive
Content-Length: 600
Content-Security-Policy: default-src 'none';base-uri 'none';manifest-src 'self';script-src 'nonce-SFpOVlo1eklWeEZQWmRuVGdvWlAyU3FnaGttZ0w1YzM3L1NtSDBrK0hpWT06U2VBNUh2S2RCRk04TStpdzlmWWo3SDNJODN2Vkg4SnRoNFdKVVhwWGIzND0=';style-src 'self' 'unsafe-inline';img-src 'self' data: blob:;font-src 'self' data:;connect-src 'self' stun.nextcloud.com:443;media-src 'self';frame-src 'nonce-SFpOVlo1eklWeEZQWmRuVGdvWlAyU3FnaGttZ0w1YzM3L1NtSDBrK0hpWT06U2VBNUh2S2RCRk04TStpdzlmWWo3SDNJODN2Vkg4SnRoNFdKVVhwWGIzND0=' https://documents.myserver.org data:;child-src 'self';frame-ancestors 'self';worker-src 'self' blob:
Content-Type: application/json; charset=utf-8
Date: Mon, 02 Mar 2020 20:13:23 GMT
Expires: Thu, 19 Nov 1981 08:52:00 GMT
Keep-Alive: timeout=5, max=98
Pragma: no-cache
Referrer-Policy: no-referrer
Server: Apache
Strict-Transport-Security: max-age=15768000; includeSubDomains; preload
X-Content-Type-Options: nosniff
X-Download-Options: noopen
X-Frame-Options: sameorigin
X-Permitted-Cross-Domain-Policies: none
X-Robots-Tag: none
X-XSS-Protection: 1; mode=block
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US,en;q=0.5
Connection: keep-alive
DNT: 1
Host: myserver.org
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:73.0) Gecko/20100101 Firefox/73.0
The output looks pretty normal. Could you check if downloading the file manually by appending /contents to the url also produces that error? Maybe I can provide you with some additional logging patch then.
myserver.org/index.php/apps/richdocuments/wopi/files/103684_5127bcd54d75c/contents?access_token=a8NCCjkTkxanB9XeL0ZJ8dnnSa5yAfJ3&access_token_ttl=0
The output looks pretty normal. Could you check if downloading the file manually by appending /contents to the url also produces that error?
This just took me to my main Files folder view. No errors on the web page. Web server logs show a 302 response (redirect it looks like):
GET /index.php/apps/richdocuments/wopi/files/41103_5127bcd54d75c/content?access_token=fRHD71Qo0UKHFlDcJfcqqsNsBDCPWAKW&access_token_ttl=0 HTTP/1.1" 302 1021
It looks like access_token changes every time I try to do something.
I'm not sure if this is significant, but I also found the following entiries in my syslog:
Mar 3 05:45:05 myserver loolwsd[29802]: wsd-29802-29824 2020-03-03 10:45:05.006536 [ websrv_poll ] ERR Socket #17 SSL BIO error: error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request (0: Success)| ./net/SslSocket.hpp:291
Mar 3 05:45:05 myserver loolwsd[29802]: wsd-29802-29824 2020-03-03 10:45:05.006593 [ websrv_poll ] ERR Error while handling poll for socket #17 in websrv_poll: error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request| ./net/Socket.hpp:594
Does this mean I've misconfigured some SSL statements somewhere (perhaps likely after the recent changes to the storage section in loolwsd.xml)?
After moving to collaboraonline 6.2 with the corresponding loolwsd update, the storage section had it's own ssl section that I left alone. When I started having this problem, one thing I did was to add my ssl settings from the main section (cert file locations and the like) to the storage section, but I got the same error. I assumed this has nothing to do with the current issue.
Here's the system report. I zipped it up since it wont let me paste an ".md" file in.
2020-03-03.md.zip
Thank you for your help on this.
Same problem here. Downgrade of richdocuments app to 3.5.0 fixed the problem for me.
Would you be so kind and tell how to downgrade? I can not from nextcloud...
Deactivated first and uninstalled app using nextcloud web interface. Afterwards ssh to Server, downloaded version 3.5.0 from GitHub releases and extracted to apps directory. Installed and activated then using nextcloud web interface.
Deactivated first and uninstalled app using nextcloud web interface. Afterwards ssh to Server, downloaded version 3.5.0 from GitHub releases and extracted to apps directory. Installed and activated then using nextcloud web interface.
OK, following this, I can now edit my documents again. Thank you.
I'm not sure what I did differently before where it didn't work to downgrade richdocuments.
I have some updates on this for my side.
I was going to change a user's password, but I couldn't since I found the encryption to be messed up. The thread I read mentioned messing with encryption to get things to work. I believe that is all a part of this issue.
I've had my server files encrypted or for some time and I haven't really touched it since then. Since things kept working fine, I didn't think anything of it until my issues with Collabora and attempting to change passwords.
I haven't taken a thorough look at the release notes, but if you've had encryption enabled for an extended period of time with a recovery key, it might be a good idea to take some down time to decrypt your servers files and re-encrypt them if you've had encryption enabled for a very long time as I have. I think the infrastructure has changed enough things that something probably got missed, especially with the breakneck speed of development.
I don't really have any proof of this, but richdocuments 3.7.0 started working after I decrypted my server's files. Since I don't have anything critically private and I'm the only user, I may just leave my files unencrypted. I realize for larger installations, this could be a giant hassle, but it may be worth looking into, or at least testing in a development or test environment if you have that luxury.
I'm having this exact same issue. I'm on Nextcloud 18.0.6 which I updated yesterday from NC15 with PHP 7.0 all the way up to NC18 with PHP7.3 (like @jimbolaya I haven't used it for a while and I have server side encryption enabled).
I downgraded to richdocuments 3.5.0 as @milkomeda said and now everything works fine. I tried almost all versions of richdocuments until 3.5.0, it seems to me that 3.5.1 introduced an encryption-related bug somewhere. Something not backward compatible maybe ? As both @jimbolaya and I had an old instance we haven't used for a while.
When I try to open a document in Collabora, the following exception is thrown :
Private Key missing for user: please try to log-out and log-in again
Did the path of the private key changed in 3.5.1 ?
Full log :
{"reqId":"dASEtKg87Z7Ci5z4Z0xY","level":3,"time":"2020-07-07T18:35:29+00:00","remoteAddr":"192.168.1.1","user":"shellcode","app":"richdocuments","method":"POST","url":"/index.php/apps/richdocuments/wopi/files/24042_ocf0sndqo3s8/contents?access_token=XXXXXXXX&access_token_ttl=0","message":{"Exception":"OCA\\Encryption\\Exceptions\\PrivateKeyMissingException","Message":"Private Key missing for user: please try to log-out and log-in again","Code":0,"Trace":[{"file":"/var/www/html/apps/encryption/lib/KeyManager.php","line":444,"function":"getPrivateKey","class":"OCA\\Encryption\\Session","type":"->","args":[]},{"file":"/var/www/html/apps/encryption/lib/Crypto/Encryption.php","line":202,"function":"getFileKey","class":"OCA\\Encryption\\KeyManager","type":"->","args":["/shellcode/files/Somewhere \u00e9t\u00e9 2020/test.ods","shellcode"]},{"file":"/var/www/html/lib/private/Files/Stream/Encryption.php","line":269,"function":"begin","class":"OCA\\Encryption\\Crypto\\Encryption","type":"->","args":["/shellcode/files/Somewhere \u00e9t\u00e9 2020/test.ods","shellcode","w",{"oc_encryption_module":"OC_DEFAULT_MODULE","cipher":"AES-256-CTR","signed":"true"},{"users":["shellcode"],"public":false}]},{"function":"stream_open","class":"OC\\Files\\Stream\\Encryption","type":"->","args":["ocencryption://","w",0,null]},{"file":"/var/www/html/lib/private/Files/Stream/Encryption.php","line":207,"function":"fopen","args":["ocencryption://","w",false,null]},{"file":"/var/www/html/lib/private/Files/Stream/Encryption.php","line":187,"function":"wrapSource","class":"OC\\Files\\Stream\\Encryption","type":"::","args":[null,null,"ocencryption","OC\\Files\\Stream\\Encryption","w"]},{"file":"/var/www/html/lib/private/Files/Storage/Wrapper/Encryption.php","line":469,"function":"wrap","class":"OC\\Files\\Stream\\Encryption","type":"::","args":[null,"files/Somewhere \u00e9t\u00e9 2020/test.ods","/shellcode/files/Somewhere \u00e9t\u00e9 2020/test.ods",{"oc_encryption_module":"OC_DEFAULT_MODULE","cipher":"AES-256-CTR","signed":"true"},"shellcode",{"__class__":"OCA\\Encryption\\Crypto\\Encryption"},{"__class__":"OC\\Files\\Storage\\Home"},{"cache":null,"scanner":null,"watcher":null,"propagator":null,"updater":null,"__class__":"OC\\Files\\Storage\\Wrapper\\Encryption"},{"__class__":"OC\\Encryption\\Util"},{"__class__":"OC\\Encryption\\File"},"w",8304,10,8192,true]},{"file":"/var/www/html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":299,"function":"fopen","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->","args":["files/Somewhere \u00e9t\u00e9 2020/test.ods","w"]},{"file":"/var/www/html/lib/private/Files/View.php","line":670,"function":"fopen","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["files/Somewhere \u00e9t\u00e9 2020/test.ods","w"]},{"file":"/var/www/html/lib/private/Files/Node/File.php","line":71,"function":"file_put_contents","class":"OC\\Files\\View","type":"->","args":["/shellcode/files/Somewhere \u00e9t\u00e9 2020/test.ods",null]},{"file":"/var/www/html/apps/richdocuments/lib/Controller/WopiController.php","line":453,"function":"putContent","class":"OC\\Files\\Node\\File","type":"->","args":[null]},{"file":"/var/www/html/apps/richdocuments/lib/Controller/WopiController.php","line":623,"function":"OCA\\Richdocuments\\Controller\\{closure}","class":"OCA\\Richdocuments\\Controller\\WopiController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/apps/richdocuments/lib/Controller/WopiController.php","line":454,"function":"retryOperation","class":"OCA\\Richdocuments\\Controller\\WopiController","type":"->","args":[{"__class__":"Closure"}]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":170,"function":"putFile","class":"OCA\\Richdocuments\\Controller\\WopiController","type":"->","args":["24042","bP0Q6APsvik6S4hDru81GGFMBP17xXbR"]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":99,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Richdocuments\\Controller\\WopiController"},"putFile"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":125,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Richdocuments\\Controller\\WopiController"},"putFile"]},{"file":"/var/www/html/lib/private/AppFramework/Routing/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Richdocuments\\Controller\\WopiController","putFile",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"fileId":"24042_ocf0sndqo3s8","_route":"richdocuments.wopi.putFile"}]},{"function":"__invoke","class":"OC\\AppFramework\\Routing\\RouteActionHandler","type":"->","args":[{"fileId":"24042_ocf0sndqo3s8","_route":"richdocuments.wopi.putFile"}]},{"file":"/var/www/html/lib/private/Route/Router.php","line":299,"function":"call_user_func","args":[{"__class__":"OC\\AppFramework\\Routing\\RouteActionHandler"},{"fileId":"24042_ocf0sndqo3s8","_route":"richdocuments.wopi.putFile"}]},{"file":"/var/www/html/lib/base.php","line":1008,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/apps/richdocuments/wopi/files/24042_ocf0sndqo3s8/contents"]},{"file":"/var/www/html/index.php","line":38,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/apps/encryption/lib/Session.php","Line":90,"Hint":"Private Key missing for user: please try to log-out and log-in again","CustomMessage":"getFile failed"},"userAgent":"LOOLWSD WOPI Agent 4.2.5","version":"18.0.6.0"}I've done step 1 and 2, but I haven't re-encrypted my data yet, but I'll probably do that at some point in the future.
Now I'm having that issue...
https://help.nextcloud.com/t/richdocuments-upgrade-to-loolwsd-4-2-broke-anonymous-editing/67665
Issue that richdocuments 3.5.1 apparently fixed :( Fortunately after I did some digging, I came across the pull request #755, so I applied the fix to /var/www/html/apps/richdocuments/lib/Service/UserScopeService.php and it's now working again.
Edited documents cannot be saved.
Edited documents cannot be saved when using encryption (server-side)
Nov 9, 2023
