您正在尝试执行您没有权限的操作。You are trying to perform an action you do not have rights for - Docs

link管理

链接快照平台

输入网页链接，自动生成快照
标签化管理网页链接

相关文章推荐

悲伤的山羊 · 是否可以将文件夹挂载到docker容器的根目 ...· 6 月前 ·

有情有义的领带 · 如何更新mPaaS Xcode ...· 6 月前 ·

不羁的领带 · 努比亚Z17MINI ROOT ...· 8 月前 ·

爱旅游的遥控器 · Java内部类调用外部类对象的方法和成员函数 ...· 8 月前 ·

有腹肌的油条 · linux的终端，网络虚拟终端，伪终端(转) ...· 8 月前 ·

ONLYOFFICE Docs（V7.3）
正常安装完后通过iP地址访问后，打开任意文档都提示
You are trying to perform an action you do not have rights for.
Please contact your Document Server administrator.
Press “Ok” to return to document list.

[2023-08-10T11:53:12.487] [ERROR] [localhost] [172.16.106.15new__2_.docx1691639591686] [uid-1] nodeJS - auth error: error: 关系 “task_result” 不存在
at Parser.parseErrorMessage (C:\snapshot\server\build\server\DocService\node_modules\pg-protocol\dist\parser.js:287:98)
at Parser.handlePacket (C:\snapshot\server\build\server\DocService\node_modules\pg-protocol\dist\parser.js:126:29)
at Parser.parse (C:\snapshot\server\build\server\DocService\node_modules\pg-protocol\dist\parser.js:39:38)
at Socket. (C:\snapshot\server\build\server\DocService\node_modules\pg-protocol\dist\index.js:11:42)
at Socket.emit (events.js:400:28)
at addChunk (internal/streams/readable.js:293:12)
at readableAddChunk (internal/streams/readable.js:267:9)
at Socket.Readable.push (internal/streams/readable.js:206:10)
at TCP.onStreamRead (internal/stream_base_commons.js:188:23)

安装教程链接干货！手把手教你在Windows 上搭建可以多人协作的ONLYOFFICE文档服务器 - 知乎

I believe we have to start with a right guideline. We always recommend to use our official well-tested guide. For Windows servers: Installing ONLYOFFICE Docs for Windows on a local server - ONLYOFFICE
Moreover, as far as I understand, your guide uses v.7.3 which is outdated. The latest version is v.7.4.1

Please try to re-install Document server on clean separate server and stick with mentioned guide. Please let us know the result

node_modules\dnscache\lib\index.js:125:28
at C:\snapshot\server\build\server\Common\node_modules\dnscache\lib\cache.js:116:13
at RawTask.call (C:\snapshot\server\build\server\Common\node_modules\asap\asap.js:40:19)
at flush (C:\snapshot\server\build\server\Common\node_modules\asap\raw.js:50:29)
at processTicksAndRejections (internal/process/task_queues.js:77:11)
at runNextTicks (internal/process/task_queues.js:64:3)
at listOnTimeout (internal/timers.js:526:9)
at processTimers (internal/timers.js:500:7)
[2023-08-28T16:31:15.190] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ENOBUFS 127.0.0.1:5672 - Local (undefined:undefined)
at internalConnect (net.js:934:16)
at defaultTriggerAsyncIdScope (internal/async_hooks.js:452:18)
at emitLookup (net.js:1077:9)
at C:\snapshot\server\build\server\Common\node_modules\dnscache\lib\index.js:125:28
at C:\snapshot\server\build\server\Common\node_modules\dnscache\lib\cache.js:116:13
at RawTask.call (C:\snapshot\server\build\server\Common\node_modules\asap\asap.js:40:19)
at flush (C:\snapshot\server\build\server\Common\node_modules\asap\raw.js:50:29)
at processTicksAndRejections (internal/process/task_queues.js:77:11)
at runNextTicks (internal/process/task_queues.js:64:3)
at listOnTimeout (internal/timers.js:526:9)
at processTimers (internal/timers.js:500:7)
[2023-08-28T16:31:15.191] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ENOBUFS 127.0.0.1:5672 - Local (undefined:undefined)
at internalConnect (net.js:934:16)
at defaultTriggerAsyncIdScope (internal/async_hooks.js:452:18)
at emitLookup (net.js:1077:9)
at C:\snapshot\server\build\server\Common\node_modules\dnscache\lib\index.js:125:28
at C:\snapshot\server\build\server\Common\node_modules\dnscache\lib\cache.js:116:13
at RawTask.call (C:\snapshot\server\build\server\Common\node_modules\asap\asap.js:40:19)
at flush (C:\snapshot\server\build\server\Common\node_modules\asap\raw.js:50:29)
at processTicksAndRejections (internal/process/task_queues.js:77:11)
at runNextTicks (internal/process/task_queues.js:64:3)
at listOnTimeout (internal/timers.js:526:9)
at processTimers (internal/timers.js:500:7)
[2023-08-28T16:31:15.192] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ENOBUFS 127.0.0.1:5672 - Local (undefined:undefined)
at internalConnect (net.js:934:16)
at defaultTriggerAsyncIdScope (internal/async_hooks.js:452:18)
at emitLookup (net.js:1077:9)
at C:\snapshot\server\build\server\Common\node_modules\dnscache\lib\index.js:125:28
at C:\snapshot\server\build\server\Common\node_modules\dnscache\lib\cache.js:116:13
at RawTask.call (C:\snapshot\server\build\server\Common\node_modules\asap\asap.js:40:19)
at flush (C:\snapshot\server\build\server\Common\node_modules\asap\raw.js:50:29)
at processTicksAndRejections (internal/process/task_queues.js:77:11)
at runNextTicks (internal/process/task_queues.js:64:3)
at listOnTimeout (internal/timers.js:526:9)
at processTimers (internal/timers.js:500:7)
[2023-08-28T16:31:15.192] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ENOBUFS 127.0.0.1:5672 - Local (undefined:undefined)
at internalConnect (net.js:934:16)
at defaultTriggerAsyncIdScope (internal/async_hooks.js:452:18)
at emitLookup (net.js:1077:9)
at C:\snapshot\server\build\server\Common\node_modules\dnscache\lib\index.js:125:28
at C:\snapshot\server\build\server\Common\node_modules\dnscache\lib\cache.js:116:13
at RawTask.call (C:\snapshot\server\build\server\Common\node_modules\asap\asap.js:40:19)
at flush (C:\snapshot\server\build\server\Common\node_modules\asap\raw.js:50:29)
at processTicksAndRejections (internal/process/task_queues.js:77:11)
at runNextTicks (internal/process/task_queues.js:64:3)
at listOnTimeout (internal/timers.js:526:9)
at processTimers (internal/timers.js:500:7)
[2023-08-28T16:31:15.193] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ENOBUFS 127.0.0.1:5672 - Local (undefined:undefined)
at internalConnect (net.js:934:16)
at defaultTriggerAsyncIdScope (internal/async_hooks.js:452:18)
at emitLookup (net.js:1077:9)
at C:\snapshot\server\build\server\Common\node_modules\dnscache\lib\index.js:125:28
at C:\snapshot\server\build\server\Common\node_modules\dnscache\lib\cache.js:116:13
at RawTask.call (C:\snapshot\server\build\server\Common\node_modules\asap\asap.js:40:19)
at flush (C:\snapshot\server\build\server\Common\node_modules\asap\raw.js:50:29)
at processTicksAndRejections (internal/process/task_queues.js:77:11)
at runNextTicks (internal/process/task_queues.js:64:3)
at listOnTimeout (internal/timers.js:526:9)
at processTimers (internal/timers.js:500:7)
[2023-08-28T16:31:15.202] [ERROR] [localhost] [docId] [userId] nodeJS - [AMQP] Error: connect ENOBUFS 127.0.0.1:5672 - Local (undefined:undefined)
at internalConnect (net.js:934:16)
at defaultTriggerAsyncIdScope (internal/async_hooks.js:452:18)
at emitLookup (net.js:1077:9)
at C:\snapshot\server\build\server\Common\node_modules\dnscache\lib\index.js:125:28

I’m not sure that I understand the situation right. The guide contains information about necessary dependencies: Installing ONLYOFFICE Docs for Windows on a local server - ONLYOFFICE

Please provide us with detailed information about the error which you faced (screenshots) and whole Document server logs folder.

The previous ones have been handled properly，Now there is a new problem that appears when I use the network disk to call

Is it a JWT issue? How can I close it？

[2023-09-04T09:53:16.366] [WARN] [localhost] [docId] [userId] nodeJS - Express server starting…
[2023-09-04T09:53:16.370] [WARN] [localhost] [docId] [userId] nodeJS - Failed to subscribe to plugin folder updates. When changing the list of plugins, you must restart the server. File system | Node.js v20.6.0 Documentation
[2023-09-04T09:53:16.777] [WARN] [localhost] [docId] [userId] nodeJS - Express server listening on port 8000 in production-windows mode. Version: 7.4.1. Build: 36
[2023-09-04T11:29:51.971] [WARN] [localhost] [701d1c434fe8eeba14d3] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
[2023-09-04T11:29:59.518] [WARN] [localhost] [c0daa705d89380330ca0] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
[2023-09-04T11:31:07.807] [WARN] [localhost] [ddc068b60ca741420e08] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
[2023-09-04T11:39:59.333] [WARN] [localhost] [2000ffaa1d0dc42d774a] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
[2023-09-04T11:41:58.192] [WARN] [localhost] [6e439c2b1853149aa315] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
[2023-09-04T11:58:52.481] [WARN] [localhost] [41d4ab5ab0d9d1e08443] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
[2023-09-04T11:58:57.774] [WARN] [localhost] [30bfb6bc4543ca3f6e30] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
[2023-09-04T12:58:01.011] [WARN] [localhost] [172.16.106.15new__1_.docx11693798802072] [uid-1] nodeJS - error description: errorId = Update Version error
[2023-09-04T14:15:04.023] [WARN] [localhost] [172.16.106.15new__1_.docx11693798802072] [userId] nodeJS - checkJwt error: name = TokenExpiredError message = jwt expired token = eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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_ZmlsZU5hbWU9bmV3JTIwKDEpLmRvY3gmdXNlcmFkZHJlc3M9MTcyLjE2LjEwNi4xNSJ9LCJkb2N1bWVudFR5cGUiOiJ3b3JkIiwiZWRpdG9yQ29uZmlnIjp7ImFjdGlvbkxpbmsiOm51bGwsImNhbGxiYWNrVXJsIjoiaHR0cDovLzE3Mi4xNi4yMDAuODM6MTIzNC9leGFtcGxlL3RyYWNrP2ZpbGVuYW1lPW5ldyUyMCgxKS5kb2N4JnVzZXJhZGRyZXNzPTE3Mi4xNi4xMDYuMTUiLCJjb0VkaXRpbmciOm51bGwsImNyZWF0ZVVybCI6Imh0dHA6Ly8xNzIuMTYuMjAwLjgzOjEyMzQvZXhhbXBsZS9lZGl0b3I_ZmlsZUV4dD1kb2N4JnVzZXJpZD11aWQtMSZ0eXBlPWRlc2t0b3AmbGFuZz1lbiIsImN1c3RvbWl6YXRpb24iOnsiYWJvdXQiOnRydWUsImNvbW1lbnRzIjp0cnVlLCJmZWVkYmFjayI6dHJ1ZSwiZm9yY2VzYXZlIjpmYWxzZSwiZ29iYWNrIjp7InVybCI6Imh0dHA6Ly8xNzIuMTYuMjAwLjgzOjEyMzQvZXhhbXBsZS8ifSwic3VibWl0Rm9ybSI6ZmFsc2V9LCJlbWJlZGRlZCI6eyJlbWJlZFVybCI6Imh0dHA6Ly8xNzIuMTYuMjAwLjgzOjEyMzQvZXhhbXBsZS9kb3dubG9hZD9maWxlTmFtZT1uZXclMjAoMSkuZG9jeCIsInNhdmVVcmwiOiJodHRwOi8vMTcyLjE2LjIwMC44MzoxMjM0L2V4YW1wbGUvZG93bmxvYWQ_ZmlsZU5hbWU9bmV3JTIwKDEpLmRvY3giLCJzaGFyZVVybCI6Imh0dHA6Ly8xNzIuMTYuMjAwLjgzOjEyMzQvZXhhbXBsZS9kb3dubG9hZD9maWxlTmFtZT1uZXclMjAoMSkuZG9jeCIsInRvb2xiYXJEb2NrZWQiOiJ0b3AifSwiZmlsZUNob2ljZVVybCI6IiIsImxhbmciOiJlbiIsIm1vZGUiOiJlZGl0IiwicGx1Z2lucyI6eyJwbHVnaW5zRGF0YSI6W119LCJ0ZW1wbGF0ZXMiOlt7ImltYWdlIjoiIiwidGl0bGUiOiJCbGFuayIsInVybCI6Imh0dHA6Ly8xNzIuMTYuMjAwLjgzOjEyMzQvZXhhbXBsZS9lZGl0b3I_ZmlsZUV4dD1kb2N4JnVzZXJpZD11aWQtMSZ0eXBlPWRlc2t0b3AmbGFuZz1lbiJ9LHsiaW1hZ2UiOiJodHRwOi8vMTcyLjE2LjIwMC44MzoxMjM0L2V4YW1wbGUvadocservice—W1hZ2VzL2ZpbGVfZG9jeC5zdmciLCJ0aXRsZSI6IldpdGggc2FtcGxlIGNvbnRlbnQiLCJ1cmwiOiJodHRwOi8vMTcyLjE2LjIwMC44MzoxMjM0L2V4YW1wbGUvZWRpdG9yP2ZpbGVFeHQ9ZG9jeCZ1c2VyaWQ9dWlkLTEmdHlwZT1kZXNrdG9wJmxhbmc9ZW4mc2FtcGxlPXRydWUifV0sInVzZXIiOnsiZ3JvdXAiOiIiLCJpZCI6InVpZC0xIiwibmFtZSI6IkpvaG4gU21pdGgifX0sImhlaWdodCI6IjEwMCUiLCJ0b2tlbiI6IiIsInR5cGUiOiJkZXNrdG9wIiwid2lkdGgiOiIxMDAlIiwiaWF0IjoxNjkzODAwMDAzLCJleHAiOjE2OTM4MDAzMDN9.Vj-1W1wf54Z-KRIcvvAILktHVKlwZm1h9ZH-g0BiPK8
[2023-09-04T14:19:58.776] [WARN] [localhost] [002111f2502b47dd1ef7] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
[2023-09-04T14:24:39.310] [WARN] [localhost] [ee18acaa0516fbbe3a8e] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
[2023-09-04T14:50:59.999] [WARN] [localhost] [a20e08fdeee09bc077ca] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
[2023-09-04T15:04:55.533] [WARN] [localhost] [ae67fcf4d0b83ad3b159] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
[2023-09-04T15:10:15.595] [WARN] [localhost] [6fc5d3a1834df0ca46f0] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined
[2023-09-07T08:35:59.126] [WARN] [localhost] [61947c1f1d9edc644db9] [userId] nodeJS - checkJwt error: name = JsonWebTokenError message = jwt must be provided token = undefined

Do you check integrated example? Please compare JWT secret between these files, it should match on both sides:
\Program Files\Ascensio System SIA\DocumentServer\example\config\local.json
\Program Files\ONLYOFFICE\DocumentServer\config\local.json

Hello @Alvin
I believe you have to create a separate topic and provide us with additional details there, because your case seems to be different from topicstarter case in this very thread. In the new topic please point us to the installation guide and describe the issue as detailed as possible. If the situation arose after some actions on the server side, please specify it.
So far it seems that something went wrong with DS database.
Also please provide us with entire logs folder.