Test from performance center failed with error no valid controller license

Hi,

I am using the community edition version of HP ALM and HP performance center. When running the test failed with an error
"Controller could not be allocated reason: no valid license". The system health check also fails from lab management when the controller tries to connect to load generator ( my controller and load generator are on same host) with the same error message. I also checked the PC license from lab management, it looks good.
Any help will be much appreciated.

Thanks,
Madhura

These are some steps that you could use to get a better idea about how to save, delete, and add again licenses from ALM Performance Center.

Click on "PC Licenses" and click in "Licenses Details"

View licenses

Export the licenses from Lab management page. They will be exported in excel format.

Export to excel, and save it.

Now, go and connect to the SQL server using "Microsoft SQL Server Management Studio" , and look for the database "default_lab_project_db".

Open SQL server, and navigate Lab Project.

Then look for the table "td.LAB_LICENSES".

Look for td.LAB_LICENSES

Delete the licenses inside that table.

Delete keys but not NULL row

Open the excel file yo previously saved with your licenses. Select just the license key, no commas or names.

Select key from excel file, no commas or names

Then, return to the Lab Management page, and click on "PC Licenses" option and click on "Add new license" buton.

add key using "Add new license key"

Click "Ok" button and repeat this process for every license in the excel.

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