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When UCM Managed Server Is Started It Immediately Stops After Changing Status To RUNNING. (Doc ID 2967570.1)

Last updated on JULY 20, 2024

Applies to:

Oracle WebCenter Content - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Problem Summary
---------------------------------------------------
When Managed Server is started it immediately stops after changing status to RUNNING.

Logs show the following:

<Jul 25, 2023 1:13:51 PM COT> <Info> <Management> <BEA-141298> <Could not register with the Administration Server: java.rmi.RemoteException: [Deployer:149150]An IOException occurred while reading the input. : with response code '500' : with response message 'Internal Server Error'>

...

<Jul 25, 2023 1:14:48,508 PM COT> <Warning> <com.oracle.coherence> <BEA-000000> <2023-07-25 13:14:48.508/83.457 Oracle Coherence GE 12.2.1.4.17 <Warning> (thread=[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)', member=1): Validator does not support JAXP 1.5 properties to restrict access to external XML DTDs and Schemas.
To guard against XXE vulnerabilities, ensure provided XML parser is secure.
Validator: org.apache.xerces.jaxp.validation.ValidatorImpl
Error: Property 'http://javax.xml.XMLConstants/property/accessExternalDTD' is not recognized.>

...

!csJdbcGenericError
!csJdbcGenericError

...

<Jul 25, 2023 1:17:46,123 PM COT> <Error> <com.oracle.coherence> <BEA-000000> <2023-07-25 13:17:46.123/261.073 Oracle Coherence GE 12.2.1.4.17 <Error> (thread=Invocation:Management, member=1): Request is rejected due to disabled security at Member(Id=2, Timestamp=2023-07-25 13:17:44.724, Address=10.63.20.75:50256, MachineId=18475, Location=<UCM_HostName>e:content_UnixMachine_1,process:16498,member:UCM_server1, Role=WeblogicServer)>
<Jul 25, 2023 1:17:46,131 PM COT> <Error> <com.oracle.coherence> <BEA-000000> <2023-07-25 13:17:46.131/261.080 Oracle Coherence GE 12.2.1.4.17 <Error> (thread=Cluster, member=1): member left due to security exception>
<Jul 25, 2023 1:18:08,639 PM COT> <Warning> <Socket> <BEA-000449> <Closing the socket, as no data read from it on 10.2.21.74:60,825 during the configured idle timeout of 5 seconds.>
<$WCC_Domain>/bin/startWebLogic.sh: line 205: 15316 Killed                  ${JAVA_HOME}/bin/java ${JAVA_VM} ${MEM_ARGS} ${LAUNCH_ARGS} -Dweblogic.Name=${SERVER_NAME} -Djava.security.policy=${WLS_POLICY_FILE} ${JAVA_OPTIONS} ${PROXY_SETTINGS} ${SERVER_CLASS}


Problem Description
---------------------------------------------------
When Managed Server is started it immediately stops after changing status to RUNNING.
The error came up while troubleshooting a known issue of patches taking several hours to apply. Incase the issue was related to the patching we rolled back the latest April PSU patches but that did not resolve the issue.
After the rolled-back to the back ups for the ORACLE_HOME and Central Inventory but it did not resolve the issue of the manage server stopping right after changing status to RUNNING.

Changes

Cause

In this Document

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Symptoms
Changes
Cause
Solution
References

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