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For account security, your password must meet the following criteria: At least ten (10) characters, A lowercase letter, An uppercase letter, A number, A symbol, Does not include your username, Is not any of your last 4 passwords.

Problem

SAN Media server failed to backup itself
Job-detail shows the following Errors :

- Error bpbrm(pid=xxxxx) from client Client-name: EXIT STATUS 11: system call failed,
- Error bpbrm(pid=xxxxx) client Client-name aborted,
- Info bpbkar(pid=0) done. status: 49: client did not start,


Error Message

Job Detail shows:
===========
- Error bpbrm(pid=40009) from client Client-name: EXIT STATUS 11: system call failed,
- Error bpbrm(pid=40009) client Client-name aborted,
- Info bpbkar(pid=0) done. status: 49: client did not start,



bpbrm log shows:
==========
18:01:57.736 [40009] <2> bpbrm main: received bpcd success message
18:01:57.775 [40009] <16> bpbrm main: from client PSEWRDBOS01: EXIT STATUS 11: system call failed
18:01:57.776 [40009] <2> set_job_details: Tfile (814410): LOG 1433498517 16 bpbrm 40009 from client Client-name: EXIT STATUS 11: system call failed
….

18:01:57.892 [40009] <2> db_end: Need to collect reply
18:01:57.907 [40009] <2> bpbrm readline: EOF detected on NAME socket
18:01:57.907 [40009] <16> bpbrm main: client Client-name aborted
18:01:57.907 [40009] <2> set_job_details: Tfile (814410): LOG 1433498517 16 bpbrm 40009 client Client-name aborted


18:01:58.092 [40009] <2> db_end: Need to collect reply
18:01:58.112 [40009] <2> bpbrm kill_child_process: start
18:01:58.113 [40009] <2> set_job_details: Tfile (814410): LOG 1433498518 4 bpbkar 0 done. status: 49: client did not start

18:01:58.113 [40009] <2> bpbrm Exit: client backup EXIT STATUS 49: client did not start



bpcd log shows:
===========
18:01:56.010 [40010] <2> process_requests: BPCD_READ_TEXT_FILE_RQST
18:01:56.010 [40010] <2> read_text_file: bpcd_util.c.2215: file_id = 4
18:01:56.010 [40010] <2> read_text_file: bpcd_util.c.2263: file_name = </usr/openv/share/ciphers.txt>
18:01:56.011 [40010] <2> read_text_file: bpcd_util.c.2287: v status = 0
18:01:56.011 [40010] <2> read_text_file: bpcd_util.c.2290: n status = 0
18:01:56.011 [40010] <2> read_text_file: bpcd_util.c.2338: v status = 0
18:01:56.011 [40010] <2> read_text_file: bpcd_util.c.2341: n status = 0
18:01:56.011 [40010] <2> process_requests: BPCD_DISCONNECT_RQST
18:01:56.012 [40010] <2> bpcd exit_bpcd: exit status 0  ----------->exiting

18:01:56.817 [40012] <2> ReadKeyfile: keyfile /usr/openv/netbackup/keyfile does not exist

Cause

Client Encryption has been selected in the Backup Policy Attribute, but the Client Encryption was not configured on the client.

Solution

Disable Client Encryption i.e. deselect Client Encryption in the Backup Policy

Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.

Translated Content

Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.