For account security, your password must meet the following criteria: At least ten (10) characters, A lowercase letter, An uppercase letter, A number, A symbol, Does not include your username, Is not any of your last 4 passwords.
Problem
When attempting to send System Admin or Custodian Notices, all emails fail to send even though all email addresses are valid
Error Message
In the Job Status log:
12/05/2023 14:51:17 An error occurred while trying to send legal hold notice KM Article: Custodian Notice 2 to [email protected] - [#80127] Error sending email
12/05/2023 14:51:17 All emails sent for legal hold notice KM Article: Custodian Notice 2 had errors. Check the SMTP settings and custodians e-mail addresses and try again.
In the server.yyyy-mm-dd.log:
[#510200] A fatal error occurred while trying to send emails for legal hold notice {0}
Caused by: com.sun.mail.smtp.SMTPSenderFailedException: 501 5.1.7 Invalid address
Cause
An invalid value was entered into the legal hold Admin Bcc Recipients field.
Solution
Remove the invalid value in the
Admin Bcc Recipients
field.
Restart services as this value is cached at startup.
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.
