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Hi

I have no sound in the browser using the ui interface. I have no idea why with the most of my episodes (mkv - h264 - 720p / 1080p) it's like that :/
I'm using a docker, I don't know if that change something or not .... I did a pull just before this log to be sure to be up to date
Under all browsers, tried with Ubuntu and Windows. Just some mkv can be read with edge but 10% works for every browsers. 5% in more can be read by Edge only ...

Do you need some logs ? I tried with one mkv without any sound. I had only this for the moment :/

Thank you in advance for your help about this issue

emby    |   built with gcc 6.3.0 (crosstool-NG crosstool-ng-1.23.0) emby    |   configuration: --enable-cross-compile --cross-prefix=x86_64-pc-linux-gnu- --cc=x86_64-pc-linux-gnu-gcc --cxx=x86_64-pc-linux-gnu-gcc --arch=x86_64 --prefix=/srv/buildbot/x64/ffmpeg-x64/staging --pkg-config=pkg-config --disable-doc --disable-ffplay --disable-ffserver --disable-xlib --enable-fontconfig --enable-gpl --enable-iconv --enable-libass --enable-libfreetype --enable-libfribidi --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libwebp --enable-libx264 --enable-libzvbi --enable-version3 --extra-libs='-ldl -lexpat -lfreetype -lfribidi -lfontconfig -liconv -lpng -luuid -lgmp -lhogweed -lnettle -laddns-samba4 -lasn1util-samba4 -lauthkrb5-samba4 -lCHARSET3-samba4 -lcliauth-samba4 -lcli-cldap-samba4 -lcli-ldap-common-samba4 -lcli-nbt-samba4 -lcli-smb-common-samba4 -lcom_err -lcommon-auth-samba4 -ldbwrap-samba4 -ldcerpc-binding -ldcerpc-samba-samba4 -lflag-mapping-samba4 -lgenrand-samba4 -lgensec-samba4 -lgse-samba4 -lgssapi_krb5 -llibcli-lsa3-samba4 -llibsmb-samba4 -linterfaces-samba4 -liov-buf-samba4 -lk5crypto -lkrb5 -lkrb5samba-samba4 -lkrb5support -lldb -lldbsamba-samba4 -lmessages-dgm-samba4 -lmessages-util-samba4 -lmsghdr-samba4 -lmsrpc3-samba4 -lndr -lndr-krb5pac -lndr-nbt -lndr-samba-samba4 -lndr-standard -lreplace-samba4 -lsamba-cluster-support-samba4 -lsamba-credentials -lsamba-debug-samba4 -lsamba-errors -lsamba-hostconfig -lsamba-modules-samba4 -lsamba-security-samba4 -lsamba-sockets-samba4 -lsamba-util -lsamba3-util-samba4 -lsamdb -lsamdb-common-samba4 -lsecrets3-samba4 -lserver-id-db-samba4 -lserver-role-samba4 -lsmbconf -lsmbd-shim-samba4 -lsmb-transport-samba4 -lsocket-blocking-samba4 -lsys-rw-samba4 -ltalloc -ltalloc-report-samba4 -ltdb -ltdb-wrap-samba4 -ltevent -ltevent-util -ltime-basic-samba4 -lutil-cmdline-samba4 -lutil-reg-samba4 -lutil-setid-samba4 -lutil-tdb-samba4 -lwbclient -lwinbind-client-samba4 -ldrm' --target-os=linux --enable-shared --disable-static --enable-gnutls --enable-libsmbclient --enable-cuda --enable-cuvid --enable-nvenc --enable-vaapi emby    |   libavutil      55. 78.100 / 55. 78.100 emby    |   libavcodec     57.107.100 / 57.107.100 emby    |   libavformat    57. 83.100 / 57. 83.100 emby    |   libavdevice    57. 10.100 / 57. 10.100 emby    |   libavfilter     6.107.100 /  6.107.100 emby    |   libswscale      4.  8.100 /  4.  8.100 emby    |   libswresample   2.  9.100 /  2.  9.100 emby    |   libpostproc    54.  7.100 / 54.  7.100 emby    | Input #0, matroska,webm, from 'file:/media/TvShows/The Simpsons/S29/The_Simpsons_S29E14.mkv': emby    |   Metadata: emby    |     encoder         : libebml v1.3.5 + libmatroska v1.4.8 emby    |     creation_time   : 2018-04-11T16:18:55.000000Z emby    |   Duration: 00:21:16.64, start: 0.000000, bitrate: 2126 kb/s emby    |     Stream #0:0: Video: h264 (High), yuv420p(tv, bt709/unknown/unknown, progressive), 1280x720, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default) emby    |     Metadata: emby    |       BPS-eng         : 1740534 emby    |       DURATION-eng    : 00:21:16.609000000 emby    |       NUMBER_OF_FRAMES-eng: 30608 emby    |       NUMBER_OF_BYTES-eng: 277747756 emby    |       _STATISTICS_WRITING_APP-eng: mkvmerge v22.0.0 ('At The End Of The World') 64-bit emby    |       _STATISTICS_WRITING_DATE_UTC-eng: 2018-04-11 16:18:55 emby    |       _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES emby    |     Stream #0:1: Audio: ac3, 48000 Hz, 5.1(side), fltp, 384 kb/s (default) emby    |     Metadata: emby    |       BPS-eng         : 384000 emby    |       DURATION-eng    : 00:21:16.640000000 emby    |       NUMBER_OF_FRAMES-eng: 39895 emby    |       NUMBER_OF_BYTES-eng: 61278720 emby    |       _STATISTICS_WRITING_APP-eng: mkvmerge v22.0.0 ('At The End Of The World') 64-bit emby    |       _STATISTICS_WRITING_DATE_UTC-eng: 2018-04-11 16:18:55 emby    |       _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES emby    |     Stream #0:2(fre): Subtitle: subrip (default) emby    |     Metadata: emby    |       title           : FR emby    |       BPS-eng         : 105 emby    |       DURATION-eng    : 00:20:19.314000000 emby    |       NUMBER_OF_FRAMES-eng: 422 emby    |       NUMBER_OF_BYTES-eng: 16008 emby    |       _STATISTICS_WRITING_APP-eng: mkvmerge v22.0.0 ('At The End Of The World') 64-bit emby    |       _STATISTICS_WRITING_DATE_UTC-eng: 2018-04-11 16:18:55 emby    |       _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES emby    | Output #0, srt, to '/config/data/subtitles/c/cdd70a44-31c6-feb0-8ebf-84586323e3d6.srt': emby    |   Metadata: emby    |     encoder         : Lavf57.83.100 emby    |     Stream #0:0(fre): Subtitle: subrip (default) emby    |     Metadata: emby    |       title           : FR emby    |       BPS-eng         : 105 emby    |       DURATION-eng    : 00:20:19.314000000 emby    |       NUMBER_OF_FRAMES-eng: 422 emby    |       NUMBER_OF_BYTES-eng: 16008 emby    |       _STATISTICS_WRITING_APP-eng: mkvmerge v22.0.0 ('At The End Of The World') 64-bit emby    |       _STATISTICS_WRITING_DATE_UTC-eng: 2018-04-11 16:18:55 emby    |       _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES emby    | Stream mapping: emby    |   Stream #0:2 -> #0:0 (copy) emby    | Press [q] to stop, [?] for help size=      30kB time=00:20:22.79 bitrate=   0.2kbits/s speed= 472x    = 576x     emby    | video:0kB audio:0kB subtitle:16kB other streams:0kB global headers:0kB muxing overhead: 94.227882%

HI @ @Happy2Play

Thank you for your fast answer, could you please send me a picture from your dashboard. I'm not sure and my interface is in french. I don't know if I can change it without reset everithing :/

@ @Luke , sorry if I missed something, I'm new :) . I will fix my thread if the solution given doesn't work.
Edit: I read your thread @ @Luke , and maybe I'm dumb but what do you want in more ? I give you docker logs and "my words" to describe the problem ;)

@ @Happy2Play , thank you !

Indeed, it was that but It's a little bit confusing in french => The second line "Allow audio playback that requires transcoding" sould be translated in "Permettre la lecture audio nécessitant un transcodage" instead of " Autoriser la lecture de musique nécessitant un transcodage".

When you said "Musique" / "Music", I believed it was for the music library, not the audio :)

Without your help, I could wait before to find it :D


weirdly it is 2020 now and I am seeing the same... 1 hour ago i got some updates on my ubuntu system and now... now audio from emby... youtube and everything else is fine... but not emby. (by the way no updates to emby occurred) it is still working fine on my nvidia shield so not the end of the world. but I need to figure out what caused it :) weirdly it is 2020 now and I am seeing the same... 1 hour ago i got some updates on my ubuntu system and now... now audio from emby... youtube and everything else is fine... but not emby. (by the way no updates to emby occurred) it is still working fine on my nvidia shield so not the end of the world. but I need to figure out what caused it :) Yeah I would love to do that but it suddenly just started working. I restarted the server several times and who knows.... it started working on the 4th or 5th restart :) This is one of those ones where I would tell the customer... hmmm i cant replicate that it works on my local :) and go on to coding something else Yeah I would love to do that but it suddenly just started working. I restarted the server several times and who knows.... it started working on the 4th or 5th restart :) This is one of those ones where I would tell the customer... hmmm i cant replicate that it works on my local :) and go on to coding something else