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Content Manager 9 office and outlook add-ins on one PC - could not be found or could not be started
The error message is below. I have uninstalled and reinstalled content manager, repaired office, uninstalled and reinstalled office, changed the load behavior in registry from 2 to 3 for the addins, nothing I try will fix the problem. Does anyone have a suggestion please. thanks in advance.
Could not create an instance of startup object HP.HPRM.OfficeIntegration.Outlook.ThisAddIn in assembly HP.HPRM.OfficeIntegration.Outlook, Version=9.1.5.0, Culture=neutral, PublicKeyToken=null.
************** Exception Text **************
Microsoft.VisualStudio.Tools.Applications.Runtime.CannotCreateStartupObjectException: Could not create an instance of startup object HP.HPRM.OfficeIntegration.Outlook.ThisAddIn in assembly HP.HPRM.OfficeIntegration.Outlook, Version=9.1.5.0, Culture=neutral, PublicKeyToken=null. ---> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.InvalidOperationException: There is an error in XML document (0, 0). ---> System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Xml.XmlReader.MoveToContent()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderEventfulList1.Read3_ArrayOfManagedTemplate()
--- End of inner exception stack trace ---
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(TextReader textReader)
at HP.HPTRIM.Framework.IO.IOHelper.DeserializeObject[T](String path, IEnumerable`1 extraTypes)
at HP.HPTRIM.Framework.IO.IOHelper.DeserializeObject[T](String objPath)
at HP.HPRM.OfficeIntegration.ManagedFileList`1.Load(String path)
at HP.HPRM.OfficeIntegration.OfficeAddin.Initialize(Type typeOfAddin)
at HP.HPRM.OfficeIntegration.Outlook.OutlookAddin..ctor(Type typeOfAddin)
at HP.HPRM.OfficeIntegration.Outlook.ThisAddIn..ctor(Factory factory, IServiceProvider serviceProvider)
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at Microsoft.VisualStudio.Tools.Office.Runtime.DomainCreator.ExecuteCustomization.CreateEntryPoint(String entryPointTypeName)
--- End of inner exception stack trace ---
at Microsoft.VisualStudio.Tools.Office.Runtime.DomainCreator.ExecuteCustomization.CreateEntryPoint(String entryPointTypeName)
at Microsoft.VisualStudio.Tools.Office.Runtime.DomainCreator.ExecuteCustomization.Microsoft.VisualStudio.Tools.Office.Runtime.Interop.IExecuteCustomization2.LoadEntryPoints(IntPtr serviceProvider)
************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3062.0 built by: NET472REL1
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Office.Runtime.Internal
Assembly Version: 10.0.0.0
Win32 Version: 10.0.60724.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.Runtime.Internal/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.Runtime.Internal.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Applications.Runtime
Assembly Version: 10.0.0.0
Win32 Version: 10.0.60724.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.Runtime/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.Runtime.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3062.0 built by: NET472REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Microsoft.Office.Tools
Assembly Version: 10.0.0.0
Win32 Version: 10.0.60724.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.dll
----------------------------------------
Microsoft.Office.Tools.Outlook.Implementation
Assembly Version: 10.0.0.0
Win32 Version: 10.0.60724.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Outlook.Implementation/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Outlook.Implementation.dll
----------------------------------------
Microsoft.Office.Tools.Common.Implementation
Assembly Version: 10.0.0.0
Win32 Version: 10.0.60724.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Common.Implementation/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Common.Implementation.dll
----------------------------------------
Microsoft.Office.Tools.Common
Assembly Version: 10.0.0.0
Win32 Version: 10.0.60724.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Common/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Common.dll
----------------------------------------
Microsoft.Office.Tools.Outlook
Assembly Version: 10.0.0.0
Win32 Version: 10.0.60724.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Outlook/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Outlook.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3062.0 built by: NET472REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3062.0 built by: NET472REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
HP.HPRM.OfficeIntegration.Outlook
Assembly Version: 9.1.5.0
Win32 Version: 9.1.5.1263
CodeBase: file:///C:/Program Files (x86)/Hewlett Packard Enterprise/Content Manager/HP.HPRM.OfficeIntegration.Outlook.DLL
----------------------------------------
Microsoft.Office.Tools.Outlook.v4.0.Utilities
Assembly Version: 10.0.0.0
Win32 Version: 10.0.30319.1
CodeBase: file:///C:/Program Files (x86)/Hewlett Packard Enterprise/Content Manager/Microsoft.Office.Tools.Outlook.v4.0.Utilities.DLL
----------------------------------------
Microsoft.Office.Tools.Common.v4.0.Utilities
Assembly Version: 10.0.0.0
Win32 Version: 10.0.30319.1
CodeBase: file:///C:/Program Files (x86)/Hewlett Packard Enterprise/Content Manager/Microsoft.Office.Tools.Common.v4.0.Utilities.DLL
----------------------------------------
HP.HPRM.OfficeIntegration
Assembly Version: 9.1.5.0
Win32 Version: 9.1.5.1263
CodeBase: file:///C:/Program Files (x86)/Hewlett Packard Enterprise/Content Manager/HP.HPRM.OfficeIntegration.DLL
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3062.0 built by: NET472REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3062.0 built by: NET472REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3062.0 built by: NET472REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Xml.Linq
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3062.0 built by: NET472REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.7.3062.0 built by: NET472REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
HP.HPRM.OfficeIntegration.SDK
Assembly Version: 9.1.5.0
Win32 Version: 9.1.5.1263
CodeBase: file:///C:/Program Files (x86)/Hewlett Packard Enterprise/Content Manager/HP.HPRM.OfficeIntegration.SDK.DLL
----------------------------------------
HP.HPTRIM.SDK
Assembly Version: 8.2.0.0
Win32 Version: 9.1.5.1263
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/HP.HPTRIM.SDK/8.2.0.0__93ab772ef8ad9a2e/HP.HPTRIM.SDK.dll
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.7.3062.0 built by: NET472REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.7.3062.0 built by: NET472REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
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