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Advertising Analytics Audience Manager Campaign Classic v7 & Campaign v8 Campaign Standard Developer Experience Cloud Experience Manager Sites & More Experience Platform Journey Optimizer Target Real-Time Customer Data Platform Workfront Marketo Engage

Trying to hit a basic Target API call through postman, following the instructions found here: https://developers.adobetarget.com/api/delivery-api/#section/User-Permissions-(Premium)

Getting the following error: HV000028: Unexpected exception during isValid call

details :

POST https://<clientID>.tt.omtrdc.net/rest/v1/delivery?client=<clientID>&sessionId=d359234570e04f14e1faee...

payload :

{
"context" : {
"channel" : "web" ,
"browser" : {
"host" : "demo"
},
"address" : {
},
"screen" : {
"width" : 1200 ,
"height" : 1400
}
},
"property" : {
"token" : "25ab4fa4-da59-b461-e442-1ab323f125dd"
},
"execute" : {
"mboxes" : [
{
"name" : "target-global-mbox" ,
"index" : 1
}
]
}
}

I have provided the property token and local mbox name in the POST API, I was able to get the 200 response

POST > https://xxx.tt.omtrdc.net/rest/v1/delivery?client=xxx&sessionId=100290adcb6a14043309f8789b21b0c18ba

Body as raw > json

{
"context" : {
"channel" : "web" ,
"browser" : {
"host" : "production"
},
"address" : {
},
"screen" : {
"width" : 1200 ,
"height" : 1400
}
},
"property" : {
"token" : "f6fb2018-92d3-f3f5-36ee-40e7affb1804"
},
"execute" : {
"mboxes" : [
{
"name" : "customMbox" ,
"index" : 1
}
]
}
}

Can you try with some local mbox nae and not the global mbox name ?

I have provided the property token and local mbox name in the POST API, I was able to get the 200 response

POST > https://xxx.tt.omtrdc.net/rest/v1/delivery?client=xxx&sessionId=100290adcb6a14043309f8789b21b0c18ba

Body as raw > json

{
"context" : {
"channel" : "web" ,
"browser" : {
"host" : "production"
},
"address" : {
},
"screen" : {
"width" : 1200 ,
"height" : 1400
}
},
"property" : {
"token" : "f6fb2018-92d3-f3f5-36ee-40e7affb1804"
},
"execute" : {
"mboxes" : [
{
"name" : "customMbox" ,
"index" : 1
}
]
}
}

Can you try with some local mbox nae and not the global mbox name ?

Ive replaced my payload with the one your provided, including the sessionID.....still the same error.

The question i have is how to I create a local mbox? In my Target settings, i only see "global mbox"....in the A/B experience I created, i manually typed in a new mbox name "test-mbox"....what am I missing?