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Follow the options outlined below to create a USB Recovery Drive for your Microsoft Surface Pro 4 tablet from Dell.
Surface Pro 4 Recovery
The Microsoft Surface Pro 4 (SP4) tablet does not ship with media to reinstall Windows.
Recovery Media Options
Create a USB Recovery Drive to allow resolution of boot issues that are not resolved by an operating system reset.
Download a recovery image for your Surface Pro 4 from the Dell Support Website.
The recovery image is stored on a dedicated recovery partition on your tablet, and is typically 3-6 GB in size. Windows 10 includes a built-in tool to create a USB recovery drive. Windows will let you know how big the recovery partition is, and you will need a USB flash drive at least that big.
To create a USB recovery drive
Enter recovery drive in the search box, and then tap or click Create a recovery drive. Administrator permission required. (You might be asked for an admin password or to confirm your choice)
NOTE:
If the checkbox is grayed out, your tablet does not have a recovery partition. If so, the recovery drive will include only the recovery tools and a bootable image, but not a recovery image to use for refreshing or resetting your tablet.
Insert a USB flash drive into your tablet that is at least as large as the size indicated on the screen.
Tap or click the USB drive that you would like to use for your recovery drive, then tap or click
Next
.
Tap or click
Create
.
NOTE:
The recovery image and necessary recovery tools will be copied to your USB flash drive, which will take a while, depending on your tablet and the size of the recovery image.
When the process is done, tap or click
Finish
.
To download and create a Microsoft recovery image:
Click this
Recovery Image of Microsoft Windows
hyperlink to download the Surface Pro 4 ISO file.
Enter the
Service Tag
number of your
Surface Pro 4
from Dell in the box indicated.
Type the
Verification Code
in the box indicates, and click the
Submit
button.
You will then be directed to
How to use the Dell Hosted Recovery Image of Microsoft Windows
for additional instructions on creation of installation media to be able to reinstall Windows on your Surface Pro 4 tablet.
