RoboForm Manual for Windows
Current through RoboForm Version 8.4.0. To access the most up-to-date information about the current version of RoboForm visit our
Help Center
.
Printable Manual is available
in PDF
Table Of Contents
Installation and Account Setup
Key RoboForm Terms
Browser Integration
Extension for Google Chrome, Mozilla Firefox, and Opera
Standalone Extension for Google Chrome
Toolbar for Internet Explorer (IE)
Standalone Extension for Microsoft Edge
Logins
Saving Logins
Using Logins
Individual Login Options
Windows Applications Logins
Basic Authentication
Bookmarks
Saving Bookmarks
Using Bookmarks
Bookmarks Menu
Individual Bookmark Options
Safenotes
How to Create a New Safenote
Viewing Safenotes
Safenote Menu
Individual Safenote Options
Identities
How to Create an Identity
Using Identities
RoboForm Editor
RoboForm Menu Button
Navigation Pane Commands
Logins in Editor
Bookmarks in Editor
Applications in Editor
Identities in Editor
Contacts in Editor
Safenotes in Editor
Shared
Security Center
Taskbar Icon
AutoFill Dialog
Search Box
Password Generator
Sharing and Sending
Sharing
Sending
Emergency Access
How to Set up Emergency Access
How to Use Emergency Access
Security Center
Understanding the Security Center
How to Improve your Security Score
RoboForm Online
Web Access of Files
RoboForm Online Settings
RoboForm Start Page
Options
Language
Browsers & Apps
Toolbar (IE Only)
Data & Sync
Security
AutoFill
AutoSave
Context Menu (IE Only)
Search
Keyboard (IE Only)
Domain
RoboForm Security
Encryption
Authentication
Secure Sharing and Sending
Chapter 1: Installation and Account Setup
Requirements.
RoboForm for Windows works on Windows Vista, 7, 8, and 10 as well as Windows Server. Supported browsers include Internet Explorer 8.0 or later and the latest Google Chrome, Mozilla Firefox, and Opera. All service packs and security patches must be installed.
Find your Download
On the
Download RoboForm
page (roboform.com/download),
Your Recommended Download
for Windows will be at the top of the download options.
For Microsoft Edge, Chrome OS, and Linux, find the respective
Standalone Extension
in the tabs of the RoboForm Download Page.
Start Download
Follow one of these two steps to begin installation.
After clicking the download button, click the tab on your
downloads bar
at the
bottom of the screen
. Select “
Yes
” once your computer asks permission for RoboForm to make changes to your PC. The installer will open.
Using your
PC’s File Explorer
, find and double-click “
RoboForm-8-Setup
” in the
Downloads folder
. Then select “
Yes
” once your computer asks permission to make changes to your PC. The installer will open.
Language and Terms of Service
This window has Language and the RoboForm service agreement.
Select your preferred
Language
for RoboForm. Languages are ordered alphabetically in the drop down menu.
Then, read the
RoboForm Terms of Service
and the
Privacy Policy
.
You may check the option to
Show Advanced Options
during the installation.
By clicking
Next
, you have read and agreed the
RoboForm Terms of Service
.
Close Applications
RoboForm will notify you of the applications that need to be closed in order to complete the installation process.
By clicking
Install
, RoboForm will close the listed applications and RoboForm setup will automatically run.
Account Set Up
RoboForm is now installed on your computer and you can either follow the steps to
create a new account
or
login with an existing account
.
To
create a free account
, enter your
Email
and
Master Password
. Your Master Password will unlock all your other passwords, it is very important that you
memorize your Master Password
.
Click
Login with Existing Account
and login with your RoboForm Email and Master Password.
Click
Next
.
Welcome to RoboForm
Your RoboForm account was successfully created or logged into. Your credentials are listed below. Click
Next
to close the window.
Chapter 2: Key RoboForm Terms
Login
RoboForm saves online passwords into what we call a Login. RoboForm will offer to fill your Login details automatically when you visit the login page again.
Bookmarks
Bookmarks
are websites and web pages you can save to RoboForm, similar to a Bookmark on your browser. Bookmarks leaves you one click away from your favorite web pages.
Identity
Your
Identity
is your personal profile. RoboForm can automatically fill in web forms, such as an online checkout. This can consist of name, phone number, address, driver's license, credit cards, etc.
Contact
This is your Address Book. Each entry in this Address Book is called a Contact. A Contact is like an Identity but is not used for form filling. Instead, it is used to lookup other people’s personal data such as their name, phone number, address, etc.
Safenote
You can store frequently-used text into what we call a
Safenote
. Safenotes provide storage for important information that is not automatically stored in Logins or Identity such as lock key combinations, secret family recipes, and software activation codes.
RoboForm Data
All of your RoboForm items - your Logins, Bookmarks, Identities, Contacts, and Safenotes - make up your RoboForm Data.
Folder
All of your RoboForm items can be categorized in
Folders
, similar to Windows Folders. Any item of RoboForm Data be organized into Folders - including other Folders!
Master Password
This is the main password that unlocks all of your RoboForm Data for use. Do not forget your Master Password!
RoboForm Add-On
This is the main vertical or horizontal RoboForm Browser application. RoboForm Add-On is the term that will be used to characterize both Extensions and Toolbars.
In Google Chrome, Mozilla Firefox, Opera, and Microsoft Edge, Roboform is seen as an
Extension
that is located in the top right corner next to the address bar.
In Internet Explorer, RoboForm is seen as a long horizontal
Toolbar
typically underneath the address bar. The locations of the toolbar can be customized in options.
RoboForm Taskbar Icon
This button initiates the RoboForm menu that is located next to your computer’s date and time. Taskbar allows you to access RoboForm outside of your browser.
RoboForm Editor
This is an application within RoboForm. You can edit, create, and access RoboForm Data in the RoboForm Editor.
RoboForm Start Page
This is a web page located at
https://start.roboform.com
that allows you to view and access your local RoboForm Data on Windows or Mac (but not with the standalone extensions). The Start Page cannot be accessed without RoboForm being installed.
RoboForm Online
This is a site located at
https://online.roboform.com/login
which is comprised of:
RoboForm Web Access
, a viewer and editor of RoboForm Data that can be accessed regardless of whether or not RoboForm has been installed (works with standalone extensions).
Account-wide
RoboForm Online Settings
such as OTP and Licensing info.
Logins Menu
All of your Logins are organized alphabetically in the Logins Menu. This menu can be found in RoboForm Add-Ons, Taskbar Icon, and RoboForm Editor.
Bookmarks Menu
All of your Bookmarks are organized in the Bookmarks Menu. This menu can be found in RoboForm Add-Ons, Taskbar Icon, and RoboForm Editor.
Identities Menu
All of your Identities are organized alphabetically in the Identities Menu. This menu can be found in RoboForm Add-Ons, Taskbar Icon, and RoboForm Editor.
Safenotes Menu
All of your Safenotes are organized alphabetically in the Safenotes Menu. This menu can be found in RoboForm Add-Ons, Taskbar Icon, and RoboForm Editor.
Matching Login
In the RoboForm Add-Ons, Matching Login finds which Login is the best fit for the web page you are visiting.
Identity Button
In the RoboForm Add-Ons, the Identity Button shows an Identity that can fill the form on the web page.
Help Menu
This menu has all the resources that will help you understand how to use RoboForm. If you run into any problem, this menu can connect you to one of our Customer Support representatives.
AutoSave Dialog
This tool automatically pops up and offers to save Logins or Bookmarks for a web page.
Chapter 3: Browser Integration
RoboForm Data is accessible on your browser(s) by using your
Master Password
to login to RoboForm. It's important to remember and protect this password in order to securely access your encrypted RoboForm Data.
RoboForm works with your
Browsers
through
Add-Ons
. They will either be an
Extension
or a
Toolbar
. Find the browser(s) you use below to read more about browser-specific Add-Ons.
Extension for Google Chrome, Mozilla Firefox, and Opera
RoboForm on
Google Chrome
,
Mozilla Firefox
, and
Opera
appears as an Extension in the upper-right hand corner next to the Address Bar. Clicking the Extension icon will open a
vertical drop down menu
.
For
Visibility Options
, right click the RoboForm Extension button and select
Options
. A new window will pop up with the following options:
Show lower RoboForm toolbar
attaches a RoboForm toolbar to the bottom of page. This is for those who prefer the toolbar over the extension.
Show lower RoboForm toolbar for popup windows
attaches a RoboForm toolbar to the bottom of popup windows.
Enable popup RoboForm toolbar
turns on the RoboForm Extension. Disabling this will attach a lower RoboForm toolbar to your browser.
Set focus to RoboForm search box automatically
highlights and allows you to type into the search box upon opening the RoboForm Extension.
Clicking the RoboForm Extension in Chrome, Firefox, and Opera opens a
Vertical Menu of RoboForm Functions
.
Here are all the functions of the menu in detail:
The
Home Icon
in the upper left corner opens the
RoboForm Start Page
in a new tab.
There are
Three Dots
in the upper right corner,
They show the following options:
Tools
has the following miscellaneous functions:
Search Files
opens a dialog window to search any item of RoboForm Data.
Generate Passwords
creates a randomly-generated and complex password for you to use and improve your Login security.
Import
allows you to import any data from browsers or other password managers to RoboForm. For browsers, click the
Import
button next to the browser name. For other password managers, click Import from File and follow the directions on the page.
Import into folder
: allows you to select a folder to import your data into.
Search Box
opens in the corner and allows you to search for RoboForm Data or for a query in a search engine.
Fields
allow you to quickly alter a web page’s fields:
Reset
puts the original values into the fields.
Set
completes any check box fields.
Clear
removes any text from the fields.
RoboForm Start Page
opens the RoboForm Start Page in a new window in your browser. You can customize your RoboForm Data on the Start Page for easy access.
Sync
shows
manual
synchronization actions for RoboForm Data. Your RoboForm Data already
automatically syncs
when you either login with your master password or you edit an item.
Sync RoboForm
manually syncs your device and your RoboForm account.
Show Changes (Analyze)
analyzes the RoboForm data without syncing.
Restore Deleted Data
can restore the last 30 days of deleted data.
Clean up Recycled Files (from server only)
removes cached files from the RoboForm server.
Delete State Files
removes State Files from the RoboForm server.
Automatic Sync
does an automatic sync of your RoboForm data.
Settings opens
the options for sync in a new window, click the arrows next to
Proxy Setting
to open the advanced settings.
Manage RoboForm Account
opens a window for Roboform Online.
Turn Off Sync
stops automatic Syncing.
Options
opens the settings for RoboForm in a new window.
Help Menu
provides helpful resources about RoboForm.
Manual on Toolbar
opens the RoboForm manual for the Extension in a new web page.
Entire Manual
opens the RoboForm manual in a new web page.
FAQs
opens frequently asked questions for RoboForm in a new web page.
Home Page
opens the RoboForm website in a new web page.
Buy RoboForm
opens a
Purchase RoboForm Everywhere
web page.
Check for Update
checks what software version you have and whether it’s time to update RoboForm.
Contact Support
To contact support, you must submit a ticket to RoboForm’s support system. Find out how to submit a ticket in
Chapter 9: Taskbar Icon
.
Problem Steps Recorder:
This tool will help explain your problem to support in a step by step video format. Find out how to use Problem Steps Recorder in
Chapter 9: Taskbar Icon
.
About
shows the RoboForm License Agreement, the Version of RoboForm that you are using and whether your version of RoboForm needs to be updated.
About
shows the RoboForm License Agreement, the Version of RoboForm that you are using and whether your version of RoboForm needs to be updated.
The following options are available in the Extension under the name “RoboForm”:
Search Bar
allows you to locate any of your RoboForm Data quickly and search for queries in search engines.
Logins
allow you to view, create, print, and use your Logins within the browser.
Bookmarks
allow you to view, create, and go to your Bookmarks within the browser.
Safenotes
allow you to view, create, and print your Safenotes within the browser.
The next section labeled “
Fill From:
” suggests what
Logins
and
Identities
could fill the forms of the
Web Page
you are on.
The first tab shows the
Matching Login
, or the Login that is a good match for the Web Page.
The
Three Dots
show more Login options.
Read more
in
Chapter 4: Logins
.
The next tab(s) shows your the
Identity button
with your
Identity
. Creating more identities in RoboForm Editor will make more Identity buttons appear below your Identity.
The
Three Dots
show more
Identity
options. Read more in
Chapter 7: Identities
.
Save
creates a Login or a Bookmark of the Web Page you are on.
Generate
creates a randomly-generated and complex password for you to use and improve your Login security. Read more in
Password Generator
.
Sync
does a manual sync between your RoboForm Data and your device.
Security Center
opens in a new window and evaluates the strength of your passwords. See more about Security Center in
Chapter 15: Security Center
.
Logoff
signs you out of RoboForm. This can be used to secure your RoboForm Data while somebody else is using your computer.
Standalone Extension for Google Chrome
RoboForm for Chrome Standalone appears as a
Standalone Extension
in the top right corner next to the Address Bar. A Standalone Extension means that
RoboForm and its functions are only accessible within the browser
- RoboForm does not need to be installed onto your computer.
Chrome OS
and
Linux
users can only run RoboForm using this standalone extension.
Here are all of the
functions
that are in the
RoboForm Standalone Extension
for Chrome.
Opening the
RoboForm Extension
in the top right corner lists many functions.
Here are those functions in detail:
RoboForm Home Button
opens
RoboForm Online
in a new window. Read more in
Chapter 16: RoboForm Online
.
The
Three Dots
in the top right corner have more options.
They open up the following options:
Identities
allow you to view, create, print, and use your Identities within the browser. Clicking the
Three Dots
in the upper right corner of Identities will show the following options:
New Folder
creates a New Folder for your RoboForm Data.
New Identity
creates a new Identity within the browser.
Recent
shows your recently used Logins.
Options
opens the settings for RoboForm which are explained at the bottom of this
section
.
Help
opens the help menu which is described further below within this
section
.
Right clicking (or tapping the touchpad with two fingers on a Chromebook) an
Identity
will show the following options:
Edit
opens the in-browser editor. The tabs along the top represent each
Identity Element
. Read more in
Chapter 7: Identities
.
Fill Forms
completes the forms on the website.
Fill and Submit
automatically fills the form and submits the form on the website.
Rename
changes the name of the Identity.
Delete
removes the Identity.
Contacts
allow you to view and create Contacts.
Clicking the
Three Dots
in the upper right corner of Contacts shows the same options that are in the Three Dots of Identity, explained above.
Right Clicking a Contact
shows the same options that are shown when you right click an Identity, explained above.
Recent
shows your recently used Logins.
Options
opens the settings for RoboForm which are explained at the bottom of this
section
.
Help
provides access to helpful resources about RoboForm.
RoboForm Account
opens RoboForm Online. Read more in
Chapter 16: RoboForm Online
.
FAQs
opens frequently asked questions for RoboForm in a new web page.
Contact Support
To contact support, you must
submit a ticket
to
RoboForm’s support system
. Find out how to submit a ticket in
Chapter 9: Taskbar Icon
.
RoboForm Home
will open the RoboForm’s website.
About
shows which version your RoboForm is.
Search Bar
allows you to locate any of your RoboForm Data quickly and search for queries in search engines.
Logins
allow you to view, create, print, and use your Logins within the browser. Right clicking (or tapping the touchpad with two fingers on a Chromebook) a Login will show the following options:
Edit
opens the in-browser editor.
Login in Same
Window logs you in the same browser window that you are using.
Login in New
Window logs you into a new browser window.
Go & Fill
opens the website and fills the forms with the Login.
Go To
opens the selected website.
Rename changes
the name of the Login.
Delete
removes the Login.
Bookmarks
allow you to view, create, and go to your Bookmarks within the browser. Right clicking (or tapping the touchpad with two fingers on a Chromebook) a bookmark will show you the following options:
Edit
opens the in-browser editor.
Go to
opens the web page in the browser window being used.
Rename
changes the name of the Bookmark.
Delete
removes the Bookmark.
Safenotes
allow you to view, create, and print your Safenotes within the browser. Right clicking (or tapping the touchpad with two fingers on a Chromebook) a Safenote will show the following options:
Edit
opens the in-browser editor.
Rename
changes the name of the Safenote.
Delete
removes the Safenote.
The next part of the extension suggests what
Logins
and
Identities
could fill the forms of the
Web Page
you are on.
The first tab shows the
Matching Login
, or the Login that is a good match for the
Web Page
.
The
Three Dots
show more Matching Login options. Read more in
Chapter 4: Logins
.
The next tab(s) shows the
Identity button
with your
Identity
. Creating more identities in RoboForm Editor will make more Identity buttons appear below your Identity.
The Three Dots show more Identity options.
Read more
in
Chapter 7: Identities
.
Here is the last section of the Extension:
Save
creates a Login or a Bookmark of the Web Page you are on.
Generate
creates a randomly-generated and complex password for you to use and improve your Login security. Read more in
Chapter 12: Password Generator
.
Logoff
signs you out of RoboForm. This can be used to secure your RoboForm Data while somebody else is using your computer.
Options
The
Options
for the
Chrome Standalone Extension
are separated into different tabs and are listed below:
Account
shows the email associated with your account.
Change Account Password
allows you to change your Account Password. Note that this is your
Master Password
, it is important to remember this password. Simply click the
Change Account Password
button, fill in your Old Password and fill in your New Password into the bottom two fields. Click
Change
.
Security
Cache Master Password between browser sessions
allows your RoboForm to stay logged in even after closing your browser window.
Automatically Logoff after idle (minutes 0-99999)
sets a time period for RoboForm to automatically log off while the computer is idle. The time period will only go into effect the next time you log into RoboForm.
AutoSave
Offer to Save Logins from web (HTML) forms
will open the AutoSave dialog when you are saving a Login web form, also known as HTML form.
ALT+click of Login button forces AutoSave
is a simple option. Type in your login details and select
ALT + click
the login button for the AutoSave Dialog to appear.
SHIFT+ENTER in text field forces AutoSave
is also simple. Click
Shift
and then
Enter
,
AutoSave
will then open for any text field.
Fill Forms
Highlight filled fields
will highlight the fields that have already been filled.
‘Fill & Submit’ is the default action for Matching Logins
means that when you click the Matching Logins button, it will automatically fill in the Login forms and submit them. Uncheck this if you would like RoboForm to
Fill Forms
but not submit them.
Search
You can select which search options and sites will be shown in the Search Bar. The options are to search
RoboForm Names
(which are items or folders of RoboForm data),
Bing, Google, Yahoo, eBay, and Amazon
.
Toolbar for Internet Explorer (IE)
RoboForm on
Internet Explorer
appears as a horizontal
Upper Toolbar
that is located below the Address Bar.
A
Lower Toolbar
will appear at the bottom of
Popup
windows in IE and has the same functionality as the Upper IE Toolbar.
Here are all the functions available in the
RoboForm Toolbar
for Internet Explorer:
The
RoboForm Button
has a drop down menu that lists many functions that reappear in the rest of the Toolbar.
Here are all the functions of the RoboForm Button:
Logins
allow you to view, create, print, and use your Logins.
Bookmarks
allow you to view, create, and go to your Bookmarks.
Identities
allow you to view, create, print, and use your Identities.
Contacts
allow you to view and create Contacts.
Safenotes
allow you to view, create, and print your Safenotes.
Editor
opens the RoboForm Editor. Read more in
Chapter 8: Roboform Editor
.
Fill Forms
completes the forms on the page with the Matching Login or Identity. Read more in
Chapter 4: Logins
.
Save Forms
creates a Login or a Bookmark for the Web Page you are on.
Sync
shows manual synchronization actions for RoboForm Data. Your RoboForm Data already
automatically syncs
when you either login with your master password or you edit an item.
Sync RoboForm
manually syncs your device and your RoboForm account.
Show Changes (Analyze)
analyzes the RoboForm data without syncing.
Restore Deleted Data
can restore the last 30 days of deleted data.
Clean up Recycled Files (from server only)
removes cached files from the RoboForm server.
Delete State Files
removes State Files from the RoboForm server.
Automatic Sync
does an automatic sync of your RoboForm data.
Settings
opens the options for sync in a new window, click the arrows next to
Proxy Setting
to open the advanced settings.
Manage RoboForm Account
opens a window for Roboform Online. Read more in
Chapter 16: RoboForm Online
.
Turn Off Sync
stops automatic Syncing.
Tools
are miscellaneous options for RoboForm.
Search Files
opens a dialog window to search any item of RoboForm Data.
Generate Passwords
creates a randomly-generated and complex password for you to use and improve your Login security. Read more in
Chapter 12: Password Generator
.
Import
allows you to import any data from browsers or other password managers to RoboForm.For browsers, click the Import button next to the browser name. For other password managers, click
Import from File
and follow the directions on the page.
Import into folder
: allows you to select a folder to import your data into.
Search Box
directs you to the IE toolbar search box. Search for RoboForm Data or for a query in a search engine. Read more in
Chapter 11: Search Box
.
RoboForm Start Page
opens the RoboForm Start Page in a new window in your browser. You can view and access your RoboForm Data on the Start Page.
Customize Toolbar
gives you options of how to organize your IE Toolbar.
Customize Toolbar
shows you all the current toolbar buttons and what buttons can be added to the Toolbar.
Toolbar Options
opens all the toolbar settings in RoboForm Options. Read more in
Chapter 18: Options
.
The last three options show some visibility options for
Labels
and
Icons
in the RoboForm Toolbar.
Emergency Access
opens Emergency Access in a new window. This feature allows approved RoboForm users to gain access to your RoboForm data in case of an emergency. Read more in
Chapter 14: Emergency Access
.
Security Center
opens Security Center in a new window. This tool evaluates the strength of your passwords. Read more in
Chapter 15: Security Center
.
Options
opens the settings for RoboForm in a new window. Read more in
Chapter 18: Options
.
Help Menu
provides helpful resources about RoboForm.
Manual on Toolbar
opens the RoboForm manual for the Toolbar in a new web page.
Entire Manual
opens the RoboForm manual in a new web page.
FAQs
opens frequently asked questions for RoboForm in a new web page.
Home Page
opens the RoboForm website in a new web page.
Buy RoboForm
opens a Purchase
RoboForm Everywhere web page
.
Check for Update
checks what software version you have and whether it’s time to update RoboForm.
Contact Support
To contact support, you must submit a ticket to RoboForm’s support system. Find out how to submit a ticket in
Chapter 9: Taskbar Icon
.
Problem Steps Recorder
: This tool will help explain your problem to support in a step by step video format. Find out how to use Problem Steps Recorder in
Chapter 9: Taskbar Icon
.
About
shows the RoboForm License Agreement, the Version of RoboForm that you are using and whether your version of RoboForm needs to be updated.
Logoff
signs you out of RoboForm. This can be used to secure your RoboForm Data while somebody else is using your computer.
Hide Toolbar
removes the RoboForm toolbar from view.
To the right of the RoboForm Button, there are these other functions:
Search Bar
allows you to locate any of your RoboForm Data quickly and search for queries in search engines.
Logins
allow you to view, create, print, and use your Logins within the browser.
Bookmarks
allow you to view, create, and go to your Bookmarks within the browser.
Safenotes
allow you to view, create, and print your Safenotes within the browser.
The next button looks like another Login Button, but this is the
Matching Logins button
. This shows the Login that is a good match for the Web Page you are on. Read more in
Chapter 4: Logins
.
The next tab(s) shows the
Identity button
with your Identity. Creating more identities in RoboForm Editor will make more Identity buttons appear next to your Identity. Read more in
Chapter 7: Identities
.
Save
creates a Login or a Bookmark of the Web Page you are on.
Generate
creates a randomly-generated and complex password for you to use and improve your Login security. Read more in
Chapter 12: Password Generator
.
Sync
does a manual sync between your RoboForm Data and your device.
Home opens the
RoboForm Start Page
in a new tab. Read more in
Chapter 17: RoboForm Start Page
.
Web Page Context Menu
Use the
Web Page Context
Menu when you need to open RoboForm from a web page that has no RoboForm Toolbar. This menu appears on web page when you right-click it.
You are able to
Customize Menu
,
Fill Forms
on the web page,
Save Forms
as a new Login, and Show RoboForm Toolbar if it is not visible.
You can
customize
this menu in
Options > Context
Menu. Read more in
Chapter 18: Options
.
Standalone Extension for Microsoft Edge
RoboForm on
Microsoft Edge
appears as a
Standalone Extension
in the top right corner next to the Address Bar. A standalone extension means that
RoboForm and its functions are only accessible within the browser
- RoboForm does not need to be installed on your computer.
You might have to
attach
the Extension to Edge by selecting the
Three Dots
in the top right corner of the browser, right-clicking the
RoboForm Extension
, and selecting
Show Next to Address Bar
.
Opening the
RoboForm Extension
in the top right corner lists many functions.
Here are all the functions available in the
RoboForm Standalone Extension
for Microsoft Edge:
RoboForm Home Button
opens
RoboForm Online
in a new window. Read more in
Chapter 16: RoboForm Online
.
The
Three Dots
in the top right corner open up more options:
Identities
allow you to view, create, print, and use your Identities within the browser. Clicking the
Three Dots
in the upper right corner of Identities shows the following options:
New Folder creates a
New Folder
for your RoboForm Data.
New Identity
creates a new Identity within the browser.
Recent
shows your recently used Logins.
Options
opens the settings for RoboForm which are explained at the bottom of this
section
.
Help
opens the help menu which is described further below within this section.
Right clicking
an
Identity
will show the following options:
Edit
opens the in-browser editor. The tabs along the top represent each
Identity Element
. Read more in
Chapter 7: Identities
.
Fill Forms
completes the forms on the website.
Fill and Submit
automatically fills the form and submits the form on the website.
Rename
changes the name of the Identity.
Delete
removes the Identity.
Contacts
allow you to view and create Contacts.
The
Three Dots
in the upper right corner of Identities will have the same options that that the
Three Dots
in Identity.
Right clicking
a
Contact
will show the same right-click options for an
Identity
.
Recent
shows your recently used Logins.
Options
opens the settings for RoboForm which are explained at the bottom of this
section
.
Help
provides access to helpful resources about RoboForm.
RoboForm Account
opens RoboForm Online. Read more in
Chapter 16: RoboForm Online
.
FAQs
opens frequently asked questions for RoboForm in a new web page.
Contact Support
To contact support, you must
submit
a
ticket
to
RoboForm’s support system
. Find out how to submit a ticket in
Chapter 9: Taskbar Icon
.
About
shows which version your RoboForm is.
Here are some more functions in the RoboForm Extension:
Search Bar
allows you to locate any of your RoboForm Data quickly and search for queries in search engines.
Logins
allow you to view, create, print, and use your Logins within the browser. Right clicking a Login will show the following options:
Login in Same Window
logs you in the same browser window that you are using.
Login in New Window
logs you into a new browser window.
Go & Fill
opens the website and fills the forms with the Login.
Go To
only opens the selected website.
Edit
opens the in-browser editor.
Rename
changes the name of the Login.
Delete
removes the Login.
Bookmarks
allow you to view, create, and go to your Bookmarks within the browser. Right clicking a bookmark will show you the following options:
Goto in Same Window
opens the web page in the same Browser window being used.
Goto in New Window
opens the web page in a new Browser window.
Edit
opens the in-browser editor.
Rename
changes the name of the Bookmark.
Delete
removes the Bookmark.
Safenotes allow you to view, create, and print your Safenotes within the browser. Right clicking a Safenote will show the following option.
Edit
opens the in-browser editor.
Rename
changes the name of the Safenote.
Delete
removes the Safenote.
The next part of the extension suggests what
Logins
and
Identities
could fill the forms of the
Web Page
you are on.
The first tab shows the
Matching Login
, or the Login that is a good match for the Web Page.
The
Three Dots
show more Matching Login options.
Read more
in
Chapter 4: Logins
.
The next tab(s) shows the
Identity button
with your
Identity
. Creating more identities in RoboForm Editor will make more Identity buttons appear below your Identity.
The
Three Dots
show more Identity options.
Read more
in
Chapter 7: Identities
.
The last section has the following functions:
Save
creates a Login or a Bookmark of the Web Page you are on.
Generate
creates a randomly-generated and complex password for you to use and improve your Login security. Read more in
Chapter 12: Password Generator
.
Logoff
signs you out of RoboForm. This can be used to secure your RoboForm Data while somebody else is using your computer.
Options
You can access the
Options
for the
Microsoft Edge Standalone Extension
by clicking the
three dots
in the
RoboForm Extension
, and selecting
Options
.
Chapter 4: Logins
Use
Logins
to store data that is specific to a web site; data such as
Usernames, Passwords, Survey fields, Win32 applications logins
(E.g. Skype), etc. Essentially, you can save any form data to Logins and use it to automatically fill any form later.
Saving Logins
AutoSave Dialog
When you manually enter login data to a login page and click the Login (Submit) button,
RoboForm will offer to save this login info
by displaying the
AutoSave dialog
.
How to AutoSave a Login
Login manually into a website.
AutoSave Dialog will pop up near your RoboForm Add-On
Name
your Login.
Click
Save
.
Clicking
Never for this site
will disable RoboForm AutoSave from popping up on the website you are on.
The AutoSave dialog
pops up only
if the Login data you entered is
New, Different, or Updated
. It will not prompt you if the
exact same data
(E.g. Username & Password) are already saved to RoboForm.
If you have multiple accounts for the
same website
, RoboForm will suggest to label your new login with a number.
If you try to save a Login that
has the same name as an existing Login
, you will be shown a warning that says saving the Login will
overwrite
the data of your existing Login.
Password Change Detection
This also works with
changing your Password
on an existing account; RoboForm will offer to save your
new password and overwrite
your
old password
in
Logins
. RoboForm Editor notes the date the password was changed (e.g. 5/26/2017: password changed from 'xxx' to 'yyy')
Updated Website
You might have to do a
Resave
or
Manual Save
of a Login if the website’s login page has been changed or updated. Simply manually login, and in the
AutoSave dialog
simply
overwrite and save
the original Login.
Forcing AutoSave
This is a tool to “Force” an AutoSave for non-standard forms such as:
Pages that have
no password fields
.
Non-login forms, which we typically classify as
Identities
.
How to Enable Force AutoSave:
Holding
ALT key
and clicking the
Login/Submit
button on web page.
Note: On Google Chrome, this action will also download the link Submit button.
Holding
SHIFT key
and pressing the
ENTER key
in the password field or in any field where ENTER causes form submission.
Manual Save to Login
This is how to save a Login manually:
Click the Save button in your RoboForm Add-On. The Save Form dialog will open.
Enter the
Login name
and click
Save
.
All form data on the web page will be saved to this Login.
You can also invoke the "Save Forms" in
Internet Explorer
by right-clicking the web page and selecting
Save Forms
.
Note
: RoboForm selects the best “Submit” button - which may be different from the button you want to be selected (eg: Save Info Button). Use Forced AutoSave (Alt + Click) to tell RoboForm which button to click.
Captcha Fields
Some sites require you to fill in a
Captcha field on login or signup
. Captcha fields cannot be AutoSaved since they change on every login; users are manually required to enter this information according to website directions -
don’t save the Captcha to RoboForm
.
You can however,
mark a Captcha
field in the RoboForm Editor so it
ignores
the field when you log in.
How to Mark a Captcha field
AutoSave your login
normally, including the Captcha field.
Open this newly saved Logins in the
RoboForm Editor
.
With your mouse, select or highlight the field that saved the Captcha field.
Click
More
in the top right corner, then
Fields > Ignore Fields
.
Editor will put "$AnyValueHere$" into the field, such fields will be
ignored
by AutoFill, Login and AutoSave.
Editor will also add a
Login Tip
to add a useful tip if needed. If you would like to remove this, select
More > Fields > Remove Login Tip
.
If you make any mistakes when marking a Captcha fields, select
More > Drop Changes
. The Login will revert the changes.
Using Logins
One-Click Login
RoboForm does the
entire Login sequence
for you, just by going to
Logins
in your RoboForm Add-On, RoboForm Taskbar Icon, or RoboForm Editor and
selecting or double-clicking the desired Login
.
Another method is to use RoboForm Search box in your Add-On, Taskbar, and Editor. Just type your desired Login and select the Login.
Logins Menu
This menu in the RoboForm Add-Ons and RoboForm Taskbar Icon allows you to
view
all of your
Logins
.
Along with your Logins, it has the following functions:
New
creates a New Login in RoboForm.
Edit
opens up
RoboForm Editor
which is detailed in
Chapter 8: Roboform Editor
.
Print List
(in Add-Ons) creates a printable list of Logins. A dialog appears that previews the printed list of Logins. You may click the Print button to print what you see or click Save to save it to an HTML file.
All of your Logins are
organized alphabetically
, but there are two additional ordered lists in the Logins Menu:
Recently Used Logins
The
most recently used
Logins are in a reverse chronological order. The option
(Clear List)
clears up the Recently Used Logins list.
Most Popular Logins These are the Logins that are used the most often. The most popular Login is shown first. The option (Clear List) clears up the Most Popular Logins list.
You may
manually add
a Login or Bookmark to the Most Popular list by right-clicking the Login > Add To > Most Popular/Start Page.
Removing a manually added Login or Bookmark can be done by
right-clicking the Login > Remove from Most Popular/Start Page
.
Matching Logins
When you visit a website with one of your saved Logins, the
RoboForm Add-On
will show the
Login that best matches your website
. This button is called the
Matching Logins
button.
Click the Matching Login to log in to the website
. The default
Fill and Submit
feature will automatically fill the form and submit the form.
There are more
form filling options
in the dialog of the Matching Dialog button. Simply click the
three dots
on the right-side of the Matching Login Button. In Internet Explorer, hover over the mouse to show these options.
These are the options:
Fill Empty Fields Only
by selecting the checkbox. Only the empty fields on the page will be filled. If this option is unchecked, RoboForm fills both empty and non-empty fields.
Show All Logins
will open up the main Logins Menu.
Edit
opens RoboForm Editor, which is detailed in
Chapter 8: Roboform Editor
.
Fill Forms
will fill out the website’s form with your Login, but will
not Submit
the Login.
There are even more options
within
the
Matching Login button
.
Clicking the other set of
three dots
that are next to the name of the Login will show the following options:
Edit ‘Login Name’
opens RoboForm Editor, which is detailed in
Chapter 8: Roboform Editor
.
Set as Default
is to set one of your Multiple Logins as the Default Login, if you would like to give preference to one Login.
Sharing
opens the RoboForm Sharing window to securely share RoboForm Logins.
Sending
opens the RoboForm Sending window to securely send RoboForm Logins. See more about Sharing and Sending in
Chapter 13: Sharing and Sending
.
Set Reminder
creates a timed notification to update your password for that Login.
Add to
creates a quick shortcut for this Login on:
Desktop (shortcut).
IE Favorites Bar (shortcut), in Internet Explorer.
Bookmarks toolbar, in Firefox and Chrome.
Most Popular/Start Page, in your Browser’s RoboForm Add-On.
Show
opens the details of the Login in a pop-up window.
Rename
changes the name of the Login.
Move
allows you to place the Login into a different Folder.
Clone
duplicates the Login in Logins.
Delete
removes the Login.
Login in Same Window
logs you in the same browser window that you are using.
Login in New Window
logs you into a new browser window.
Go & Fill
opens the website and fills the forms with the Login.
Go To
only opens the selected website.
Multiple Logins
If you have
more than one Login
that
matches a web site
, by default, RoboForm will suggest to label additional logins with “ - N ”; N represents the
number
of
additional Logins
for that site. However, a different name can always be selected during saving or by renaming.
When there are multiple Matching Logins, a ‘(+ N)’ will be to the right of RoboForm’s top-ranked one to notate
how many additional Matching Logins
there are for that website. See below for more info on Login Order for how this ranking is computed.
Simply, click the
three dots
on the Matching Login Button to open the list of Logins that match the website. In Internet Explorer, hover over the Matching Login Button to do this.
In order to
log in to the account you want to use
, simply select that Login out of the list and select one of the Login actions that are detailed in the section above.
A
search bar
will appear in the
Matching Logins Button
if you have
9 or more Logins
to the same Website.
Login Order
If you have
more than one Matching Login
for a web site, RoboForm arranges Matching Logins by how well the Login URL matches the Web Page URL:
Login URLs that
exactly match
the URL of the web page will appear
on top
.
Logins that match the web page URL
partially
will appear next.
Logins that only
match the domain
will appear
last
.
Domains will match with the suffixes of the URL; www.roboform.com matches online.roboform.com, but will not match www.roboform.net.
Multi-Step Logins
Some sites have multiple steps or web pages to Login (E.g. Bank of America SiteKey). Currently RoboForm cannot run the entire sequence in one click, but it can do it in two clicks.
How to Save a Multi-Step Login
Save a Login for each step of the Login process. For example, if the first page only asks for a UserID, you may have to
Force AutoSave a Login
if the AutoSave dialog doesn’t come up by itself.
You can
Force AutoSave
by clicking
ALT
while
Clicking/Submitting the page
to the next step.
Continue this process of
Force AutoSaving separate Logins
for each step of the Login process.
If needed, remember to
rename
your steps so they are clear. For example,
“Bank of America Username”, “Bank of America Password”
.
How to log in using Multi-Step Logins
Select the Login that corresponds to the first step in the site’s login sequence (E.g.
Bank of America Username
).
Select the Login that corresponds to the next step in the site’s login sequence (E.g.
Bank of America Password
, etc) until you are logged in.
Individual Login Options
There are many other
options
for working with individual
Logins
. These can be found by
right-clicking any Login
in the
Login Menu
of the RoboForm Add-Ons and the RoboForm Taskbar Icon. Here are the options:
Login in Same Window
logs you in in the same browser window that you are using.
Login in New Window
logs you in into a new browser window.
Go & Fill
opens the website and fills the forms.
Go To
only opens the selected website.
Fill Forms
completes the forms on the selected website.
Show
opens the details of the Login in a pop-up window.
Edit
opens the selected Login in the RoboForm Editor. Read more in
Chapter 8: Roboform Editor
.
Sharing
opens the RoboForm Sharing window to securely share RoboForm Logins.
Send
opens the RoboForm Sending window to securely send RoboForm Logins. Read more about
Sharing and Sending
in
Chapter 13: Sharing and Sending
.
Set Reminder
creates a timed notification for you to update the password for that Login.
Add To
creates a quick shortcut for this Login on:
Desktop (shortcut).
IE Favorites Bar (shortcut), in Internet Explorer.
Bookmarks toolbar, in Firefox and Chrome.
Most Popular/Start Page, in your Browser’s RoboForm Add-On.
Rename
changes the name of the Login.
Move
allows you to place the Login into a different Folder.
Clone
duplicates the Login in Logins.
Delete
removes the Login.
There are additional
Login Options
in the
RoboForm Editor
which are detailed in
Chapter 8: Roboform Editor
.
Windows Application Logins
For
Windows Applications
such as Skype and iTunes,
RoboForm
can save your Login.
There are a few ways to
save an Application Login
:
Simply
Login
to your application and the
AutoSave Dialog
will appear as a
lower toolbar
offering to save the password.
If the
lower toolbar does not appear
, open the
RoboForm Taskbar Icon > Browsers
, and select your application. A lower toolbar will attach to the bottom of the selected application’s window.
Force AutoSave
the Login by
Alt + Clicking
the
Login/Submit
button when you are logging into the application.
You can find your
Application Logins
in
RoboForm Editor > Applications
. Read more about Applications in
Chapter 8: Roboform Editor
.
Options
for Applications are under
Options > Browsers & Apps
, read more about those in
Chapter 18: Options
.
Basic Authentication
Basic Authentication is an older authentication mechanism that is rarely used.
AutoFill and AutoSave
Basic Authentication dialogs cannot be filled or saved from RoboForm Add-Ons.
AutoFill and AutoSave work for Basic Authentication dialogs with the following options:
AutoSave for Basic Authentication
: Options > AutoSave > Offer to save Logins from Windows dialogs in Browsers (Basic Auth).
AutoFill for Basic Authentication
: Options > AutoFill > Offer to AutoFill Windows dialogs.
Manual Fill Forms
To fill a
Basic Authentication
dialog from a Login, select
Fill Forms
from the
RoboForm Add-On
.
Manual Save Forms
To save a Login from a Basic Authentication dialog, select
Save Forms
from the
RoboForm Taskbar Icon
menu.
Note
: Basic Authentication dialogs
cannot
be filled from
Identities
, they can only be filled from
Logins
.
Chapter 5: Bookmarks
Use
Bookmarks
to store web addresses (URLs) in order to be a click away from your favorite pages and articles.
Saving Bookmarks
How to Save Bookmarks
Go to the web page that you would like to save.
Select one of the following ways to access the
Bookmarks Save Dialog
In the RoboForm Add-On, click the
Save Button
next to the image of the diskette. Make sure to mark that you are saving a Bookmark and not a Login.
In the RoboForm Add-On, select
Bookmarks > New
.
In the RoboForm Taskbar Icon, select
Bookmarks > New
.
Name
your Bookmark.
Select which
Folder
you would like your Bookmark to be in.
Click Save.
You can find your Saved Bookmarks in your RoboForm Add-On, the RoboForm Taskbar Icon, or the RoboForm Editor under
Bookmarks
.
Using Bookmarks
How to Use Bookmarks
RoboForm Add-On
Click the Bookmarks button in your RoboForm add-on and select your desired Bookmark. RoboForm will open that address within the same tab.
RoboForm Taskbar Icon
Click the Bookmarks button in RoboForm Taskbar menu and select your desired Bookmark. RoboForm will open that address in a new window.
RoboForm Editor
Open Bookmarks in the Editor, select your desired Bookmark, and click the Go To button in Editor’s details toolbar. RoboForm will open that address in a new window.
There are additional ways to open Bookmarks that are covered in Bookmark Options below.
Bookmarks Menu
This menu in the RoboForm Add-Ons and RoboForm Taskbar Icon allows you to
view
all of your
Bookmarks
. Along with your Bookmarks, it has the following functions:
New
creates a New Bookmark in RoboForm.
Edit
opens up the Bookmark in
RoboForm Editor
which is detailed in
Chapter 8: Roboform Editor
.
All of your Bookmarks are
organized alphabetically
, but there are two additional ordered lists in the Bookmarks Menu:
Recently Used Bookmarks
The
most recently
used Bookmarks are in a reverse chronological order. The option
(Clear List)
clears up the Recently Used Bookmarks list.
Most Popular Bookmarks
These are the Bookmarks that are
used the most often
. The most popular Bookmark is shown first. The option
(Clear List)
clears up the Most Popular Bookmarks list.
You may
manually add
a Login or Bookmark to the Most Popular list by right-clicking the Bookmark > Add To > Most Popular/Start Page.
Removing a manually added Login or Bookmark can be done by
right-clicking the Bookmark > Remove from Most Popular/Start Page
.
Individual Bookmark Options
Right Clicking an individual Bookmark in a Bookmarks Menu will give you the following options:
Goto in Same Window
opens the web page in the same Browser window being used.
Goto in New Window
opens the web page in a new Browser window.
Edit
opens up
RoboForm Editor
which is detailed in
Chapter 8: Roboform Editor
.
Sharing
opens the RoboForm Sharing feature that allows you to securely share your Bookmark to other RoboForm users.
Sending
opens the RoboForm Sending feature that allows you to securely send your Bookmark to other RoboForm users. Read more in
Chapter 13: Sharing and Sending
.
Add to
allows you to add a
shortcut
to your Bookmark on
Desktop (shortcut).
IE Favorites Bar (shortcut), in Internet Explorer.
Most Popular/Start Page, in your Browser’s RoboForm Add-On.
Rename
changes the name of the Bookmark.
Move
allows you to move the location of a Bookmark to another Folder in RoboForm.
Clone
duplicates the Bookmark in the Bookmark Menu.
Delete
erases the Bookmark.
There are additional
Bookmark Options
in the
RoboForm Editor
which are detailed in
Chapter 8: Roboform Editor
.
Chapter 6: Safenotes
Use
Safenotes
to store any secret text data or anything that RoboForm could not save into Logins. Some example Safenotes could include:
Safe lock combinations.
WiFi router Passwords.
Software activation codes.
Secret family recipes.
How to Create a New Safenote
First, pick which RoboForm Tool you will use and follow its next step.
In a
RoboForm Add-On
, select
(Safenotes > New)
.
In the
RoboForm Taskbar Icon
, select
(Safenotes > New)
.
In the
RoboForm Editor
, select the ‘
+
’ next to
Safenotes
.
The
Create New Safenote dialog
will pop up.
Name
your Safenote.
Select its Folder location in the
Create In
option.
Click
Ok
when you are done.
You can add
Text
to your Safenote in
RoboForm Editor
. Simply select the Safenote in Editor, and enter your text in the large space underneath the Safenotes name. Safenotes in Editor are detailed in
Chapter 8: Roboform Editor
.
How to View Safenotes
RoboForm Add-On
Select the Safenote in the Safenote menu. It will open in RoboForm Editor.
RoboForm Taskbar Icon
Select the Safenote in the Safenote menu. It will open in RoboForm Editor.
RoboForm Editor
Select the Safenote in the Safenote menu. It will appear in the Details Pane (right side) of RoboForm Editor.
Safenote Menu
This menu in the RoboForm Add-Ons and RoboForm Taskbar Icon allows you to view all of your Safenotes. Along with your Safenotes, it has the following functions:
New
creates a New Safenote in RoboForm.
Edit
opens up
RoboForm Editor
which is detailed in
Chapter 8: Roboform Editor
.
Print List
(in Add-Ons) creates a printable list of
Safenotes
. A dialog appears that previews the printed list of Safenotes. You may click the Print button to print what you see or click Save to save it to an HTML file.
All of your Safenotes are
organized alphabetically
, but there is an additional ordered list in the Safenotes Menu:
Recently Used Safenotes
The
most recently used
Safenotes are in a reverse chronological order. The option
(Clear List)
clears up the Recently Used Safenotes list.
Individual Safenote Options
Right Clicking the Safenote in a
Safenotes Menu
will provide you with the following options
Copy Text
copies the Safenote text to your clipboard.
Show
opens the Safenote in a pop-up window.
Edit
opens the Safenote in RoboForm Editor.
Sharing
opens the RoboForm Sharing feature that allows you to securely share your Safenote to other RoboForm users.
Sending
opens the RoboForm Sending feature that allows you to securely send your Safenote to other RoboForm users. Read More in
Chapter 13: Sharing and Sending
.
Add To
allows you to add a
shortcut
to your Safenote on
Desktop (shortcut).
IE Favorites Bar (shortcut), in Internet Explorer.
Most Popular/Start Page, in your Browser’s RoboForm Add-On.
Rename
changes the name of the Safenote.
Move
allows you to move the location of a Safenote to another Folder in RoboForm.
Clone
duplicates the Safenote in the Safenote Menu.
Delete
erases the Safenote.
There are additional
Safenote Options
in the
RoboForm Editor
which are detailed in
Chapter 8: Roboform Editor
.
Chapter 7: Identities
RoboForm can automatically fill long
non-password forms
(E.g. Online Shopping Checkouts, Sign Up Forms) with information from your
Identity
, which is like a personal profile.
Your main tool for managing Identities will be the
RoboForm Editor
which you can read more about in
Chapter 8: Roboform Editor
.
In Editor, clicking on your
Identity name
in
Navigation Pane
(2nd from the left) opens an
Identity Summary
, or an overview of all your Identity’s information.
Clicking the
+
next to your Identity in the
Navigation Pane
opens a menu of
Identity Elements
(E.g. Person), or categories that make up an Identity.
Each Identity Element (E.g. Person) is made up of individual
Identity Fields
(E.g. Phone), or distinct personal details. Clicking an
Identity Element
will open the
Identity Fields
in the
Details Pane
to the right.
Here we will explain each
Identity Element
:
Person
has Identity Fields associated with an individual such as name, date of birth, SSN, phone number, etc.
Business
is the business entity that the Identity is associated with.
Passport
is your Identity’s passport.
Address
is your Identity’s physical location.
Credit Card
is your Identity’s credit card(s).
Bank Account
is your Identity’s bank account(s).
Car
is to store information about your Identity’s car(s).
Authentication
stores your favorite usernames, passwords, and security questions for creating new accounts.
Note
: We strongly discourage reusing password for multiple accounts.
Custom
is for any other fields that are not covered in RoboForm.
How to Use the Custom Identity Element
Fill the
Field Name
with the question of the field (E.g. Username).
Fill the
Field Value
with your response to the question of the field (E.g. JohnSmith).
Other Matching Strings
is for an additional
Field Name
that RoboForm should also detect (E.g. Field Name: Username...
Other Matching Strings
: User ID). When RoboForm detects an Other Matching String term, it will fill it with the
Field Value
.
Click the
Diskette
at the top of Editor to
Save
your Custom Form.
Here are more important notes about using Custom fields:
RoboForm will
remove all punctuation
(, . - ! ?) in your custom fields when it fills forms.
For a Field Value with a
checkmark
(E.g. Are you over 18?...✓), fill in the
Field Name
with the question (Are you over 18?), and the
Field Value
with an
asterisk
, or *.
Radio Buttons
allow you to only select one option out of a list (E.g. Married, Single, etc.). To create a custom field for radio buttons, simply fill your Field Value with the question (E.g. Marital status) and the field name with your answer (E.g. Single).
Note
: You don’t have to enter any dashes or spaces for Identity Fields with numbers (E.g. phone numbers, driver license number).
How to Create an Identity
On
RoboForm Editor
, click the “
+
” next to the
Identities
tab in the
Left Panel
.
The
Create New Identity dialog
will pop up.
Name
the Identity, and select their
Country
.
The
Create In
button allows you to select a
Folder
for your identity.
Click
Ok
.
Note
: RoboForm asks for Country in order to localize accordingly.
How to Add and Edit Personal Details in Identity
Open your
Identity
in
RoboForm Editor
.
You can open this in a
RoboForm Add-On
by selecting
Edit
for an Identity.
You can open this in
RoboForm Taskbar Icon
by mousing-over
Identities
and selecting
Edit
.
Go through the
Identity Elements
(E.g. Person, Business, etc.) and complete or edit the personal details in the
Identity Fields
(E.g. Date of Birth).
Once you are done, click the
Diskette (the Save Button)
. Your information is saved despite the Edit Page still being open.
Multiple Identity Elements
If you have more than one credit card, bank account, etc, you can create
multiple Identity Elements
.
How to Add another Element
Select the Element in the Navigation Pane in
RoboForm Editor
and do one of the following actions:
Right click the Element and select
New
.
In the Editor Toolbar, select
New [Element]
and select
New
.
This will open a dialog to
Name
your new Element.
Click Ok.
Afterwards, you can fill the
Identity Fields
of the new Element in Editor.
Your original Element will now be labeled “
[Main]
” in the Navigation. Right click the original Element and select
Rename
to change its name.
How to Fill Forms with Identity
Go to the form you would like to fill, an
online shopping checkout
or an
account sign up page
for example.
In your
RoboForm Add-On
, select your
Identity
.
Your Forms will be automatically filled.
There are more
Form Filling
options that can be accessed by clicking the
Three Dots
or
Mousing-Over
the Identity:
If you have multiple Elements (E.g. Multiple Credit Cards), you can select which one you would like to use.
Fill Empty Fields Only
makes RoboForm only complete the empty fields.
Edit
opens the Identity in RoboForm Editor.
Selecting the
Arrow on the Edit button
opens up more options:
Edit
opens the Identity in RoboForm Editor.
Sharing
opens the RoboForm Sharing window to securely share RoboForm Identities.
Sending
opens the RoboForm Sending window to securely send RoboForm Identities. See more in
Chapter 13: Sharing and Sending
.
Show
opens the details of the Identity in a pop-up window.
Rename
changes the name of the Identity.
Move
allows you to place the Identity into a different Folder.
Clone
duplicates the Identity in Identities.
Delete
removes the Identity.
Fill Forms
completes the forms on the selected website.
Fill and Submit
automatically
fills
and
submits the form
.
You can use
Selective Form Filling
if you would like to fill a
select amount of fields
on a web page (not all of them). You can do this by selecting (highlight with your mouse) the part of the web page that you want to be filled and click
Fill Forms
. RoboForm will only fill the fields that you have selected.
To learn how to
Fill Forms with RoboForm Editor
go to
Chapter 8: Roboform Editor
.
Chapter 8: RoboForm Editor
The
RoboForm Editor
is the main tool to
organize
your RoboForm Data. Editor allows you to
view
,
edit
, and
create
individual RoboForm items and organize them into folders. RoboForm Editor is
not available
on any
Standalone Extensions
.
Editor can
easily be found
by one of these ways:
Selecting
Edit
on any item of RoboForm Data.
Open
RoboForm Taskbar
and select
Editor
.
Searching
for RoboForm Editor in your Window Files.
To have
quick access
, right click RoboForm Editor and
add it to your Desktop, Taskbar, or Windows Start menu
.
There are
three sections
in RoboForm Editor:
The
Left Panel
shows the
RoboForm Menu button
at the top, different tabs of
RoboForm Data
(E.g. Logins, Bookmarks, etc.) in the middle, and lastly the
Security Center
.
The
Navigation Pane
has multilevel navigation of the selected tab’s folders and items.
The
Details Pane
on the right shows the
contents
or the
details
of the selected item or folder from the Navigation Pane.
We’ll go through the details of the RoboForm button and the other tabs in the Left Panel of Editor below.
RoboForm Menu Button
This button is at the top of the
Left Panel
and is labeled
RoboForm
.
Clicking it will open the following functions:
New
allows you to create a new
Folder, Safenote, Identity, or Login
.
Note
: All of your
folders
, including empty ones, will appear in all of the menus in Editor for quick access.
View
can change the visibility settings of Editor:
Status Bar
attaches a status bar to the bottom of Editor. This includes a timestamp for when the item or the folder was last edited.
Always on Top
places the RoboForm Editor on top of all other open windows on your computer.
Collapse Left Panel
removes the left column from view.
Sync RoboForm
manually syncs your device and your RoboForm account.
Show Changes (Analyze)
analyzes the RoboForm data without syncing.
Restore Deleted Data
can restore the last 30 days of deleted data.
Clean up Recycled Files (from server only)
removes cached files from the RoboForm server.
Delete State Files
removes State Files from the RoboForm server.
Automatic Sync
does an automatic sync of your RoboForm data.
Settings
opens the options for sync in a new window, click the arrows next to
Proxy Setting
to open the advanced settings.
Manage RoboForm Account
opens a window for Roboform Online. Read more in
Chapter 16: RoboForm Online
.
Turn
Off Sync
stops automatic Syncing.
Print List
creates a printable list of your
Logins
,
Identities
, or
Safenotes
. A dialog appears that previews the printed list you selected. You may click the Print button to print what you see or click Save to save it to an HTML file.
Search Files
opens a dialog window to search any item of RoboForm Data.
New Window
opens RoboForm Editor in a new window.
Security Center
opens the Security Center. Read more in Chapter 15: Security Center.
Import
allows you to import any data from browsers or other password managers to RoboForm. For browsers, click the
Import
button next to the browser name. For other password managers, click
Import from File
and follow the directions on the page.
Import into folder
: allows you to select a folder to import your data into.
Options
opens the settings for RoboForm in a new window.
Help Menu
provides helpful resources about RoboForm.
Manual on Editor
opens the RoboForm manual for the Editor in a new web page.
Entire Manual
opens the RoboForm manual in a new web page.
FAQs
opens frequently asked questions for RoboForm in a new web page.
Home Page
opens the RoboForm website in a new web page.
Buy RoboForm
opens a Purchase
RoboForm Everywhere web page
.
Check for Update
checks what software version you have and whether it’s time to update RoboForm.
Contact Support
To contact support, you must
submit a ticket
to
RoboForm’s support system
. Find out how to submit a ticket in
Chapter 9: Taskbar Icon
.
Problem Steps Recorder
: This tool will help explain your problem to support in a step by step video format. Find out how to use Problem Steps Recorder in
Chapter 9: Taskbar Icon
.
Save & Close
saves any changes to Editor and closes RoboForm Editor.
Navigation Pane Commands
At the top of the
Navigation Pane
there are
three buttons
.
They are explained here:
The
Up Arrow Icon
opens the parent folder of the folder you are using.
The
New Folder Icon
creates a new folder in the section you are using.
More
has the below options:
Rename
changes the name of the item.
Move
allows you to move the item to another Folder.
Clone
duplicates the item.
Delete
removes the item.
Copy
copies the item.
Cut
copies and removes the item from its original location.
Create Shared Folder
creates a folder that can be securely shared between RoboForm users. Read more in
Chapter 13: Sharing and Sending
.
Right-Clicking any item
of RoboForm Data in the
Navigation Pane
will show the following commands:
Rename
changes the name of the item.
Move
allows you to move the item to another Folder.
Clone
duplicates the item.
Delete
removes the item.
Copy
copies the item.
Cut
copies and removes the item from its original location.
Sharing
opens the item in RoboForm sharing.
Send
opens the item in RoboForm sending. Read more in Chapter 13: Sharing and Sending.
Right-Clicking
any
folder
of RoboForm Data in the
Navigation Pane
will show the following commands:
New Folder
creates a new folder within the folder you selected.
Delete
removes the folder.
Copy
copies the folder.
Cut
copies and removes the folder from its original location.
Paste
places the copied item or folder into the folder you selected.
Logins in Editor
All of your
Logins
are organized
alphabetically
in the
Navigation Pane
. From this tab, you can go to web pages, fill forms, and edit your Logins.
Selecting a Login in the Navigation Pane will open its information in the Details Pane. This includes the
Name, Website, User ID, and Password
. Clicking the Eye Icon will reveal or hide the password.
Using Logins in Editor
You can’t create a new Login in Editor. Read more about creating Logins in
Chapter 4: Logins
.
The
Pencil Icon
allows you to
edit
the Login. By clicking it, you can edit the
URL
(for Go To command and Matching Logins) and the
user details
.
The
Copy Icon
copies the whole text of the Login.
You can
Drag and Drop
the text of a Login into a web page. Simply click and hold the name of an individual field (E.g. Password) and drop it where you like on the page.
The
Note
at the bottom of the page keeps track of password changes and allows you to add any notes to it.
Click the
Diskette
or
Save Button
to save any changes you made.
The
Editor Toolbar
at the top has the following Login options:
Login
opens the website of the Login and automatically logs you in.
Go Fill
opens the website of the Login and fills the forms.
Go To
opens the website of the Login.
Diskette (Save Button)
saves any changes that you have made to the Login.
Add to
creates a quick shortcut for this Login on:
Desktop (shortcut).
IE Favorites Bar (shortcut), in Internet Explorer.
Most Popular/Start Page, in your Browser’s RoboForm Add-On.
More
has further option:
Send
opens the Login in RoboForm sending. Read more in
Chapter 13: Sharing and Sending
.
Print
opens the Login in a print preview. Click Print to print what you see or save to save the Login as an HTML File.
Undo
reverses the previous edit or change in text.
Redo
reverses the previously “undone” edit or change in text.
Drop Changes
reverses all edits or changes in text.
Convert to Bookmark
will change the URL of the Login into a new Bookmark. The other Login information will be deleted.
Details
shows the details of the Login.
Set Reminder
creates a timed notification for you to update the password for the selected Login.
Fields
lets you customize the fields. Select the desired field to edit and click one of these commands:
Add field
adds an additional field. A dialog opens asking you to select the Field Type and Field Name. After clicking OK, you can edit that field and save your changes.
Rename field
allows you to change the Field Name.
Delete field
removes the field.
Ignore field
will not fill in the selected field when you visit a page. RoboForm will fill the field with “$AnyValueHere$" into the field, such fields will be ignored by AutoFill, Login and AutoSave.
Unignore field
reverses the Ignore command and reverses changes.
Add Login Tip
allows you to add a note to the Login.
Note
: If you want to remove all changes to your Login, click
Drop Changes
in the
More Menu
in the Details Pane.
Bookmarks in Editor
All of your
Bookmarks
are organized
alphabetically
in the
Navigation Pane
. From here you can edit and go to your Bookmarks.
Selecting a Bookmark in the Navigation Pane will open its information in the Details Pane. This includes the
Website
,
URL
, and any
Notes
.
Using Bookmark in Editor
You can’t create a Bookmark in Editor, read about how to create one in
Chapter 5: Bookmarks
.
The
Pencil Icon
allows you to
edit
the Bookmark. By clicking it, you can edit the
URL
(for Go To command) and the
Bookmark Note
.
The
Copy Icon
copies the whole text of the Bookmark.
You can
Drag and Drop
the URL of a bookmark into the address bar. While in Edit mode, simply click and hold an individual field - in this case, the URL - and drop it where you like on the page.
The
Note
allows you to add notes.
Click the
Diskette
or
Save Button
to save any changes you made.
The
Editor Toolbar
at the top has the following Bookmark options:
Go To
opens the website of the Bookmark.
Diskette (Save Button)
saves any changes that you have made to the Bookmark.
Add to
creates a quick shortcut for this Bookmark on:
Desktop (shortcut).
IE Favorites Bar (shortcut), in Internet Explorer.
Most Popular/Start Page, in your Browser’s RoboForm Add-On.
More
has further option:
Send
opens the Bookmark in RoboForm sending. Read more about sending in
Chapter 13: Sharing and Sending
.
Print
opens the Bookmark in a print preview. Click Print to print what you see or save to save the Bookmark as an HTML File.
Undo
reverses the previous edit or change in text.
Redo
reverses the previously “undone” edit or change in text.
Drop Changes
reverses all edits or changes in text.
Details
shows the details of the item.
Applications in Editor
All of your
Application Logins
are organized
alphabetically
in the
Navigation Pane
. From here you can go to the application, login, and edit your Login.
Selecting a Application in the Navigation Pane will open its information in the Details Pane. This includes the
Name
,
Application
,
User ID
, and
Password
. Clicking the
Eye Icon
will reveal or hide the password.
Using Application in Editor
Application Logins share the same functions in Editor as normal Logins. Please refer to using
Logins in Editor
in this chapter to learn more about using Applications in Editor.
Note
: If you want to remove all changes to your Application Login, click
Drop Changes
.
Identities in Editor
RoboForm Editor is your main tool to
create
,
view
, and
edit Identities
.
All of your
Identities
are ordered
alphabetically
.
Selecting a Login in the Navigation Pane will open an
Identity Summary
in the Details Pane.
Expanding the Identity folder in the Navigation Pane will show all the
Identity Elements
. Selecting an Identity Element will open its information in the Details Pane.
Each Identity Element is made up of individual
Identity Fields
(E.g. Date of Birth), or distinct personal details.
Go to
Chapter 7: Identities
if you would like to read about:
What are Identity Elements
How to Create an Identity in Editor
How to Add and Edit Personal Details in Identity
Multiple Identity Elements
Using Identities in Editor
The
Pencil Icon
allows you to
edit
the Identity Element.
The
Copy Icon
copies the whole text of the Identity Summary or an Identity Element.
You can
Drag and Drop
the text of an Identity Element into a web page. Simply click and hold the name of an individual field (E.g. Phone Number) and drop it where you like on the page.
Click the
Diskette
or
Save Button
to save any changes you made.
Fill Forms from RoboForm Editor
Have the browser page open to the form.
Select the
Identity
.
Click
Fill Forms
in the
RoboForm Toolbar
at the top of Editor.
Select any form filling options which are detailed in
Chapter 7: Identities
.
Your forms will automatically be filled.
Next to
Fill Forms
, there is
Phone Prefix
. This option allows you to format your Identity’s phone number according to the form you are filling.
None
is the default for calling within the country.
National Prefix
is the number added to the front of a phone number to call long distance within the country.
Country Codes
is the number added to the front of a phone number to call internationally.
Add to allows you to add a
shortcut
to your Bookmark on
Desktop (shortcut).
IE Favorites Bar (shortcut), in Internet Explorer.
More has the following options:
Send
opens RoboForm Sending in a new window. Read more in
Chapter 13: Sharing and Sending
.
Print
creates a printable version of your Identity. A dialog appears that previews the printed Identity. You may click the Print button to print what you see or click Save to save it to an HTML file.
Identity Type
can convert your Identity to a Contact.
Country
is the country of your Identity. Changing the Country might change the country-specific units for your Identity.
Advanced
allows you to open an
App Upload
Element in identities. This Application Upload is meant for saving information for licensing software.
Contacts in Editor
Contacts
are similar to a phone-book. Store individual’s contact information here. RoboForm Editor is your main tool to create and edit contacts.
All of your
Contacts
are ordered
alphabetically
. From here you can create contacts, edit them, and fill forms with them.
Selecting a Contact in the Navigation Pane will open the
Contact Summary
in the Details Pane.
Expanding the Contact folder in the Navigation Pane will show all the
Contact Elements
(E.g. Person, Business, Address).
Selecting a Contact Element will open its information in the Details Pane.
Here are details for the
Contact Elements
:
Person
has all the fields associated with an individual such as name, phone numbers, etc.
Business
is the business entity that the Contact is associated with.
Address
is your Contact’s physical location.
Note
: You don’t have to enter any dashes or spaces when you are typing fields with numbers
How to Create a Contact in Editor
In
RoboForm Editor
, click the “
+
” next to the
Contact
tab.
The
New Contact
dialog will pop up.
Name
the Contact, and select their
Country
.
The
Create In
button allows you to select a
Folder
for your identity.
Click
Ok
.
How to Add and Edit Personal Details in Contact
Open your
Contact
in
RoboForm Editor
.
Select the
Pencil Icon
near the top right corner.
Go through the
Contact Elements
and edit your personal information in the
Contact Fields
(E.g. Job Title).
Once you are done, click the
Diskette
, or the
Save Button
. Your information is saved despite the Edit Page still being open.
Multiple Contact Elements
If you have more than one business or address for a contact, you can create
Multiple Contact Elements
.
How to Add another Element
Select the Element in the Navigation Pane in
RoboForm Editor
.
Right click the Element and select
New
.
In the Editor Toolbar, select
New [Element]
and select
New
.
This will open a dialog to
Name
your Element.
Click Ok.
Afterwards, you can fill the
Contact Fields
of the new Element in Editor
Your original Element will now be labeled “
[Main]
” on the left side of editor. Right click the original Element and select
Rename
to change its name.
Using Contact in Editor
The
Pencil Icon
allows you to edit the Contact.
The
Copy Icon
copies the whole text of the Contact.
You can
Drag and Drop
the text of an Contact into a web page. Simply click and hold the name of an individual field (E.g. Phone Number) and drop it where you like on the page.
Click the
Diskette
or
Save Button
to save any changes you made
Fill Forms with Contacts
Have the browser page open to the form.
Select the
Contact
.
Click
Fill Forms
in the
RoboForm Toolbar
at the top of Editor.
Select any form filling options which are detailed in
Chapter 7: Identities
.
Your forms will automatically be filled.
The
Phone Prefix
,
Add to
, and
More
options for Contacts are identical in
Identity
.
Safenotes in Editor
Editor is your main tool to create and edit Safenotes.
All of your
Safenotes
are organized
alphabetically
in the
Navigation Pane
. From here you can edit and view your Safenotes.
Selecting a Safenote in the Navigation Pane will open its information in the
Details Pane
.
Using Safenotes in Editor
Create a Safenote
by clicking the “
+
” next to the Safenote tab in the Left Panel. Type it up and save it by clicking the
Diskette
button.
The
Pencil Icon
allows you to
edit
the text of the Safenote.
The
Copy Icon
copies the whole text of the Safenote.
Click the
Diskette
or
Save Button
after you made any changes.
You can
Drag and Drop
the text of the Safenote. Simply click and hold the name of the Safenote and drop it where you like on a web page.
The
Editor Toolbar
at the top has the following Safenote options:
Search in text
opens a search toolbar near the top of Editor. Your search query will be highlighted within the text of the Safenote. You are able to go between your search results, match the case of the search query, and search for the whole word.
Diskette (Save Button)
saves any changes that you have made to the Safenote.
Add to
creates a quick shortcut for this Bookmark on:
Desktop (shortcut).
IE Favorites Bar (shortcut), in Internet Explorer.
More
has further option:
Send
opens RoboForm Sending in a new window. Read more in
Chapter 13: Sharing and Sending
.
Print
opens the Safenote in a print preview. Click Print to print what you see or save to save the Safenote as an HTML File.
Undo
reverses the previous edit or change in text.
Redo
reverses the previously “undone” edit or change in text.
Drop Changes
reverses all edits or changes in text.
Shared
Shared
shows the RoboForm items that
you shared with others
or items that are
shared with you
.
Items or Folders with a
blue icon
are
items you shared with others
.
Items or Folders with a
green icon
are
items that are shared with you
.
To find out what the different
permission levels
mean,
how to create a Shared Folder
, and more
Shared Folder
information, go to
Chapter 13: Sharing and Sending
.
This shows all of the
Logins, Bookmarks, Applications, Identities, Contacts, Safenotes and Folders
together. They are organized alphabetically within their sections, e.g. all the Logins are grouped together, all the Safenotes are grouped together.
Security Center
Read more about the Security Center in
Chapter 15: Security Center
.
Chapter 9: Taskbar Icon
The
RoboForm Taskbar Icon
provides quick access to
all RoboForm functions and data
and makes RoboForm compatible with
Win32 applications
(E.g. Skype). It opens in a vertical list that includes Logins, Safenotes, and Identities.
In Windows, the RoboForm Taskbar Icon appears in
System Tray
at the
bottom right
corner where time and date icons are displayed.
Make your
RoboForm Taskbar Icon visible
by opening the arrow- labeled
Show Hidden Icons
- and dragging and dropping the RoboForm Icon into the Taskbar.
Taskbar data is only
accessible
when you are
logged into
RoboForm using your Master Password. It's important to remember and protect this password in order to securely access your encrypted RoboForm Data. You can find
Login
or
Logoff
at the top of the taskbar menu.
RoboForm
automatically logs off after 2 hours of inactivity
, which purges the cached Master Password from memory. The RoboForm Taskbar Icon
must be present
for Auto-Logoff to work.
Removing
the RoboForm Taskbar Icon will
turn off RoboForm
. You can do this by clicking
Exit
at the bottom of Taskbar Icon or turning off RoboForm in your Taskbar Settings.
To make the Taskbar Icon
appear
again, you can login to RoboForm on your RoboForm Add-On or RoboForm Editor.
The
Help Menu
, underneath the Logoff button in the Taskbar Icon, provides many services that will help you understand RoboForm.
Manual on Taskbar
opens the RoboForm manual for the Taskbar Icon in a new web page.
Entire Manual
opens the RoboForm manual in a new web page.
FAQs
opens frequently asked questions for RoboForm in a new web page.
Home Page
opens the RoboForm website in a new page.
Check for Update
checks what software version you have and whether it’s time to update RoboForm.
Contact Support
To contact support, you must
submit a ticket
to
RoboForm’s support system
.
How to Submit a Ticket
After selecting “Contact Support”, RoboForm will prepare a
zipped diagnostic file
to send to RoboForm’s support system. Select “
Yes
”.
You’ll be directed to RoboForm’s online support system. Enter the
email
associated with your RoboForm account.
You will be redirected to the settings page. Enter your
name
and
phone number
and click Submit. This information will
only be used for support purposes
.
You will be redirected to a page with a notice at the top of the page that your
log is attached to the support ticket
.
Scroll to the bottom and type your
message
and submit your ticket. Click
here
to directly access the online support system.
Problem Steps Recorder
: This tool will help explain your problem to support in a step by step video format.
How to Use Problem Steps Recorder
Selecting the Problem Steps Recorder, a small pop-up window will open and
automatically records your screen
.
Reenact the steps that trigger the problem. You can
Pause Record
,
Resume Record
,
Stop Record
,
Play
, and
Add Comments
.
Click
Stop Record
and
Exit
once you’ve finished. Problem Steps Recorder prepares a
zipped video file
and attaches it to your support ticket.
RoboForm’s Online Support System will open.
Enter the
email
associated with your RoboForm account.
Add a
message
at the bottom of the page to explain your issue and submit the ticket via RoboForm’s online support system.
About
shows the RoboForm License Agreement, the Version of RoboForm that you are using and whether your version of RoboForm needs to be updated.
Here are the other
RoboForm Taskbar actions
:
Options
opens the settings of RoboForm in a new window. Read more in
Chapter 18: Options
.
Security Center
opens Security Center in a new window. This tool evaluates the strength of your passwords. Read more in
Chapter 15: Security Center
.
Emergency Access
opens Emergency Access in a new window. This feature allows approved RoboForm users to gain access to your RoboForm data in case of an emergency. Read more in
Chapter 14: Emergency Access
.
Tools
has miscellaneous options for RoboForm.
Search Files
opens a dialog window to search any item of RoboForm Data.
Generate Passwords
creates a randomly-generated and complex password for you to use] and improve your Login security. Read more in
Chapter 12: Password Generator
.
Import
allows you to import passwords from browsers or other password managers into RoboForm. For browsers, click the Import button next to the browser name. For other password managers, click
Import from File
and follow the directions on the page.
Import into folder
: allows you to select a folder to import your data into.
Search Box
opens in the corner and allows you to search for RoboForm Data or for a query in a search engine. Read more in
Chapter 11: Search Box
.
RoboForm Start Page
opens the RoboForm Start Page in a new window in your browser. Read more in Chapter 17: RoboForm Start Page
Sync
shows
manual
synchronization actions for RoboForm Data. Your RoboForm Data already
automatically syncs
when you are either logged in with your master password or you edit an item.
Sync RoboForm
manually syncs your device and your RoboForm account.
Show Changes (Analyze)
analyzes the RoboForm data without syncing.
Restore Deleted Data
can restore the last 30 days of deleted data.
Clean up Recycled Files (from server only)
removes cached files from the RoboForm server.
Delete State Files
removes State Files from the RoboForm server.
Automatic Sync
does an automatic sync of your RoboForm data.
Settings
opens the options for sync in a new window, click the arrows next to
Proxy Setting
to open the advanced settings.
Manage RoboForm Account
opens a window for Roboform Online.
Turn
Off Sync
stops automatic Syncing for the current device.
Browser
opens a list of browsers and windows, selecting one will open a Lower RoboForm Toolbar in the window. This is a good way to
save Application Logins
.
Save Forms
creates a Login or a Bookmark for the window you are on.
Fill Forms
completes the forms on the page with a Matching Login or Identity. Read more in
Chapter 4: Logins
.
Show Toolbar
opens a Lower RoboForm Toolbar for the window you are on.
Editor
opens RoboForm Editor.
Safenotes
allow you to view, create, and print your Safenotes.
Contacts
allow you to view and create Contacts.
Identities
allow you to view, create, print, and use your Identities.
Bookmarks
allow you to view, create, and go to your Bookmarks.
Logins
allow you to view, create, print, and use your Logins
Chapter 10: AutoFill Dialog
AutoFill
is an
optional
function that
automatically fills forms
(Logins or Identities) when you visit a website. It appears as a dialog in the corner.
Note
: AutoFill Dialog doesn’t work for browsers using a Standalone Extension.
Turning On AutoFill Dialog
By default, AutoFill dialog is disabled. To
enable Autofill
, go to RoboForm Options, open the AutoFill tab and check
Offer to AutoFill Web (HTML) Forms
. Click
Save
.
How to Use AutoFill Dialog
RoboForm will offer to AutoFill website forms that
contain
:
A
login form
that matches one of your RoboForm Logins.
A
long non-password form
that can be filled by an Identity; by default, 4 fields in a form trigger AutoFill.
On a website with empty forms, the AutoFill Dialog will pop up and offer to fill the forms with:
Matching Logins (previously called Passcards)
Any of your Identities
Select the desired
Login
or
Identity
.
You have a couple of options to complete the forms:
Fill Forms
completes the form with the selected Login or Identity.
Fill and Submit
completes the form with the selected Login or Identity and submits the form.
No
if you don’t want the forms to be filled. The arrow next to
No
has further options:
Do Not AutoFill at
… turns off Autofill dialog at that domain.
Do Not AutoFill at All sites
turns off AutoFill for all Sites.
There are more
settings
for AutoFill actions and appearance within
Options > AutoFill
. Read more in
Chapter 18: RoboForm Options
.
Chapter 11: Search Box
The Search Box can find a number of queries within RoboForm and around the Web.
On
Chrome
,
FF
, and
Opera
, the Search Box is located near the top of the RoboForm Extension. On IE, the Search Box is between the RoboForm button and the Logins button on the RoboForm Toolbar. In
Edge
, the Search Box is located near the top of the RoboForm Extension.
Also just by
mousing-over
the
RoboForm Taskbar
, the Search Box will appear.
How to Use the Search Box
Start typing a word or a phrase.
RoboForm will show you
where the term could be found
and what
actions are applicable to the search term
. Here are the actions available for specific search terms:
For
Logins
, it will go to the login page and log you in.
For
Bookmarks
, it will go to the page.
For
Safenotes
and
Contacts
, it will open the entry in RoboForm Editor.
For
Identities
, it will fill forms.
For a
Search Engine
or
Website
, it will open that page and search your term.
For
All RoboForm Items
, it will open a window to search your term through all of your RoboForm items.
There are also
more options
by
right clicking
one of search term options.
Logins, Bookmarks, Safenotes, Contacts, and Identities that show up in the search bar maintain the same right click functionality as elsewhere in the software.
Right-clicking a
Search Engine
or
Website
will show the options to
Search in New Window
and to
Search in This Window
.
If you press
Enter
the first search will be selected. Otherwise, select another search with your mouse.
Some search terms can also be selected by an
F Key
(F1-F12 at the top of your keyboard).
In
Internet Explorer
you can do a
quick search
by
highlighting text
with your mouse and then selecting the
search box
. Your highlighted text will appear in the search box.
There are more
settings
for Search Box and appearance within
Options > Search
. Read more in
Chapter 18: RoboForm Options
.
SearchCard
If you would like to add a website to search in the Search Box, use
SearchCards
.
How to Add a SearchCard
Go to the website you would like to add, e.g. Wikipedia.
Type “
rfarg
” into their search address.
Then click
Alt + Shift + Submit/Search
.
A RoboForm Dialog will pop up, rename it if needed and save it.
How to Use a SearchCard
Type in the name of SearchCard into the RoboForm Search box, e.g. Wikipedia.
After selecting it, a RoboForm dialog will pop up.
Type the
search term
that you would like to search in Wikipedia.
Click
Search
and RoboForm will open the page and search it for you.
Note
: Some websites will require you to click enter the submit or search button again, e.g. Google Maps.
Chapter 12: Password Generator
The
Password Generator
generates random unique and complex passwords in order to increase your cyber security.
You can find the Password Generator in the
RoboForm Add-Ons
or under
Tools
in
RoboForm Taskbar Icon
.
How to Generate a Password
Click
Generate
in your
RoboForm Add-On
or in
RoboForm Taskbar Icon
.
It will
automatically generate a password
.
Select
Copy new generated passwords to clipboard
if you would like the password to be automatically copied when you click
Generate
.
If you would like a different password, you can either click
Generate New
to create a new password or open the
Advanced Settings
to alter the password.
In
Advanced Setting
, you can select:
The
number of characters
in your password.
To
exclude similar characters
which ensures the following characters are not part of the generated password: I, l, 1 and O,0.
To use only
Hexadecimal
characters: 0-9, A-F. Unchecking Hexadecimal only characters will allow you to select more characters like capitalized letters, lowercase letters, numbers, and other symbols.
The
minimal number of digits
to be in your password.
Remember to click
Generate New
after you set your
Advanced Settings
.
When you are happy with your new password, either select
Fill
to fill in the forms on the page, or select
Copy
to copy the password to your clipboard.
Chapter 13: Sharing and Sending
The RoboForm
Sharing
and
Sending
feature allows you to
securely share RoboForm Data
(items or folders) with others.
Sharing and Sending uses a
Public-Private Key Encryption
which replaces the risky practice of sharing your Master Password or emailing sensitive data.
If your
recipient does not have a RoboForm Account
, the recipient will receive an email with instructions on how to create a free RoboForm account
Sharing
Sharing
RoboForm Data is like sharing a Google Doc - the shared data is
updated to any changes
(E.g. changing a password) and
access
to the shared data can be revoked at any time. The sender may choose multiple recipients.
How to Share individual RoboForm items
Right-click the item in your RoboForm Add-On, RoboForm Editor, or RoboForm Taskbar.
Select “
Sharing…
”.
RoboForm
Sharing window
will open.
Enter the recipient's email at the bottom and select
Add
.
The recipient will be shown under
Who Has Access
with their name and email.
If the recipient received and accepted the request their name and email will be listed under Who Has Access (E.g. Jane Doe).
If the recipient hasn’t received the request, their status will be
Not Recieved Yet
.
If they deny the request, their name will be
removed
from Who Has Access.
To
Revoke Shared Data
, click the
X
on the far right of the recipient. Another dialog will pop up checking whether you are sure to revoke access to this user.
Sharing a Folder
A
Shared Folder
containing
multiple RoboForm items
is similar to a shared folder in Google Drive.
Access
to the shared item can be
revoked
at any time. The sender may choose multiple recipients.
Note
: RoboForm Everywhere users can only create one shared folder. RoboForm for Business Users can create multiple shared folders.
How to Create A Shared Folder
Open
RoboForm Editor
.
In the
Navigation Pane
select
More > Create shared folder...
A
Create Shared Folder
dialog will open
Name
your Folder.
Click
Create
.
Your Shared Folder will now appear in the Navigation Pane.
How to add RoboForm Items into a Shared Folder
Copy and Paste
the item into the Shared Folder.
Drag and Drop
the item into the Shared Folder.
Right-click
the item and select
Move
. A new dialog will open, select your Shared Folder.
How to Use a Shared Folder
Find the
Shared Folder
in the
Navigation Pane
in
RoboForm Editor
.
Right-click the folder and select
Sharing
.
RoboForm
Sharing window
will open.
Enter the recipient's email at the bottom.
If your recipient
does not have RoboForm
, they will be emailed instructions on how to create a free RoboForm account.
Select their
Role
or
permission level
. The permission levels are explained in detail below. Select Add.
The recipient will be shown under
Who Has Access
with their email and permission level.
If the recipient received and accepted the request their name and email will be listed under Who Has Access.
If the recipient hasn’t received the request, their status will be
Not Recieved Yet
.
If they deny the request, their name will be removed from Who Has Access.
To
Revoke Shared Data
, click the
X
on the far right of the recipient. Another dialog will pop up checking whether you are sure to revoke access to this user.
The sender can choose one of three different
permission levels
for the
recipient
:
Limited:
The recipient will not be able to edit or share RoboForm items in the Shared Folder. Logins can only be used to log in to websites, applications, and mobile apps - the passwords cannot be viewed in the Editor. Identities and Safenotes can be viewed in the Editor.
Regular:
The recipient can view and edit RoboForm items in the Shared Folder, and the changes they make will be propagated to other recipients and the to sender.
Owner:
Full access rights. In addition to being able to view and edit all items, the recipient can adjust permission levels, as well as add or remove other recipients (including the original sender).
Sending
Sending
RoboForm Data is similar to sending an email. The RoboForm data is sent once, and any changes
won’t be updated
(E.g. changing a password) to the recipient and
access
to the sent data
can’t be revoked
. You can send an item to multiple recipients.
How to Send individual RoboForm items
Right-click the item in your RoboForm Add-On, RoboForm Editor, or RoboForm Taskbar.
Select “
Sending…
”.
Enter the recipient's email at
Send a Login to
.
Press
Send
.
A notification will show saying
Data was sent to ‘email’
.
Chapter 14: Emergency Access
In case of an emergency, such as incapacitation or death, it could be vital to have a trusted person obtain access to your medical, financial, and other important information. With
Emergency Access
, you can set up measures for a
pre-approved contact
to
securely receive access
to your RoboForm Data after a certain
time period
passes.
Emergency Access uses
public-private key encryption
, similar to our Sharing and Sending features. This allows for secure access by the recipient
without the grantor's Master Password
.
To open
Emergency Access
and its settings, select it in the RoboForm Taskbar Icon near your computer’s date and time.
Make sure to set up Emergency Access as soon as possible to ensure you are prepared for an emergency. Setting up Emergency Access is explained below.
How to Set up Emergency Access
The grantor of the access will open Emergency Access in the
RoboForm Taskbar Icon
.
Type in the
email of the recipient
of the Emergency Access and select the
timeout period
for them. The timeout period is how much time has to pass before the recipient can access the grantor’s RoboForm Data.
An email will be sent to the recipient.
If the recipient's email address has a registered RoboForm account (free or Everywhere), they will receive notification via email of the pending invitation.
If the email address provided
does not have a registered RoboForm account
, the recipient will receive an email with instructions on how to create a free RoboForm account.
The recipient can
Accept
or
Decline
the
Emergency Contact invitation
in
Emergency Access
.
The
Status
of the recipient will be shown in Emergency Access.
Invited
means that the recipient has not responded to the Emergency Contact Invitation.
Accepted
means that the recipient has accepted the invitation.
Rejected
means that the recipient has rejected the invitation.
The Emergency Access grantor will be notified via email and in Emergency Access if the invited Emergency contact accepted or declined the invitation.
Accepted recipients - now,
Emergency Contact
- can now use Emergency Access. Read how to use it below.
How to Use Emergency Access
Open Emergency Access in the
RoboForm Taskbar Icon
.
Under
I’m Emergency Contact for
, there is the option to
request access
to the
grantor's RoboForm Data
.
Requesting access
begins the
timeout period
and sends an email about the request to the grantor. Before the timeout period is over, the grantor now has the option to
accept
or
deny
the access request.
After access is granted or the timeout period ends, the Emergency Contact can now go to the tab in Emergency Access for
I’m Emergency Contact for
.
Select
Get Data
.
All of the grantor’s RoboForm Data
will open in view only mode. The data is available to download to the Emergency Contact’s RoboForm by selecting the individual
Download
buttons or the
Download All
button at the bottom.
The grantor can
revoke access
at any point.
More:
What is Emergency Access and how does it work?
Chapter 15: Security Center
The
Security Center
identifies whether your passwords stored in RoboForm are
unique
, complex, and
randomly generated
. It further suggests which of your passwords should be changed and made stronger.
Security Center is located in
RoboForm Editor
as a tab in the
Left Panel
. Click the tab to open Security Center.
Understanding the Security Center
Security Score
Your
Security Score
is shown at the top of the page. The percentage score, rating (eg: “Good”), and description represent the
collective strength of all of your individual passwords
. The rating of the Security Score has a range of
Low
(0-25%),
Average
(26-50%),
Good
(51-75%), and
Excellent
(76-100%).
Individual Logins
Below the Security Score there are three sections that break down your
Individual Logins
. The tabs with
red shields
have items lowering the Security Score, while
green shields
satisfy the Security Score test.
In each of these sections, the
Individual Logins
can be
sorted
in an ascending or descending order by
Name
(alphabetical),
Password
(alphabetical),
Password Strength
(Weak to Strong & Vice Versa), and
Age
(chronological) or how long the password has been stored in RoboForm. Sort them by selecting the category name.
All Logins
The first tab on the left is labeled All. This section lists all the Logins and identifies their Strength Ranking: Weak, Good, or Strong. By default, the Weak Logins are listed first.
The levels of Password Strength for individual passwords are determined by the
zxcvbn algorithm
, which is based on entropy or unpredictability. The
strength ratings
for
individual passwords
have a range of
Weak
(0-25%), Medium (26-50%), Good (51-75%), and Strong (75-100%). In order to achieve a Strong Password Strength rating, create a unique and complex password.
Reused Passwords
The middle tab is labeled
Reused
and lists
multiple Logins with identical passwords
. The number in this tab represents the amount of unique passwords that have been reused for multiple websites. Logins are organized under
Groups with Reused Passwords
; each Group consists of Logins that share the same password. Click the Group to open and close the list of Logins that share the same password.
Duplicated Logins
The last tab on the right is labeled
Complete Duplicates
and shows Logins with
identical usernames and passwords for the same website
. The number in this tab represents the amount of username/password combinations that have been saved more than once.
Complete Duplicates do not affect the Security Score, but have their own tab so the user can easily delete Complete Duplicates saved to RoboForm.
How to Improve your Security Score
In order to
improve the strength of your passwords and increase your Security Score
, follow these steps:
Log in to a website that has a
Weak score
.
Find the Account or Settings page where you can change your password.
Next, open your RoboForm Add-On in your browser and select
Generate
. Read more in
Chapter 12: Password Generator
.
Remember to save the newly generated password in RoboForm.
Going through this process for all your
weak passwords
will better secure your information and
improve your security score
.
Chapter 16: RoboForm Online
RoboForm Online
is comprised of web access of your RoboForm Data as well as some user account settings. You are able to view and access Logins, fill forms, and change user and security settings. This is a useful tool for people who are using
Standalone Extensions
such as Microsoft Edge, Linux, or Chrome OS, or for when you want to access to your RoboForm data at a machine where it is not already installed. RoboForm Online can be accessed regardless of whether or not RoboForm has been installed on a particular machine.
You can find RoboForm Online
here
. Simply
log in
with the email that is associated with RoboForm and your RoboForm Master Password.
After logging in, you’ll see a web page of your RoboForm Logins. The RoboForm Button at the top-left will take you to the RoboForm website. Next to the button is the gray
Online Toolbar
along the top with different tabs such as Files, User Settings, etc. This next section will go through the Web Access of your Files.
Web Access of Files
Your RoboForm items are organized into tabs of your
Logins, Identities, Safenotes, and All Files
. The tabs are located in a green Toolbar underneath the gray Online Toolbar.
Note
: If you are on a Windows or Mac machine where RoboForm is already installed (ie not with the standalone extensions), the list of RoboForm items will reflect what is on the local machine. If your are accessing from a Windows or Mac machine where RoboForm is not installed (or with the standalone extensions only), then the list of items will reflect what is on the server. In cases where sync has been turned off, the server list may differ from the local list.
Selecting one of the tabs will open a
list of RoboForm items
in the
details pane
below the toolbars. If you would like to learn more about any one of File types (E.g. Logins, Identities), consult the Table of Contents and go to the respective chapter.
There are some additional functions that are between the toolbars and the details pane.
Here is what they do:
Search Box
allows you to search through your RoboForm items.
Refresh
updates the list of RoboForm items if there are changes.
Select All
select all of the items within the pane. Select an action on the right to perform an action on all of the items selected.
Make Smaller or Bigger
minimizes and maximizes the icon and text size of the items.
Folders
are shown at the
top
of every page. You can see the contents of the folder by clicking it. Selecting a Folder will show this menu of
Actions
on the right side of the page:
Rename/Move
opens a dialog that allows you to rename your Folder or move your Folder to another Folder.
Copy to Folder
opens a dialog that allows you to add a copy of a Folder to another Folder.
Delete
removes the folder.
Create Folder
opens a dialog that allows you to name and create a folder within the Folder you have selected.
Logins
shows a list of your
Logins
,
Bookmarks
, and your
Application Logins
. Selecting any one of them will show this menu of Actions on the right side of the page:
Login
opens the Login or Bookmark URL in a new window and logs you in.
Go To
only opens the selected Login or Bookmark website.
View opens
the Login or Bookmark information in a new window.
Rename/Move
opens a dialog that allows you to rename your item or move your item to another folder.
Copy to Folder
opens a dialog that allows you to add a copy of an item to a selected folder.
Delete
removes the item.
Create Folder
opens a dialog that allows you to name and create a folder.
Identities
shows a list of your
Identities
and
Contacts
. Selecting any one of them will show this menu of
Actions
on the right side of the page:
View
opens the information of an Identity or Contact in a new window.
Rename/Move
opens a dialog that allows you to rename your item or move your item to another folder.
Copy to Folder
opens a dialog that allows you to add a copy of an item to a selected folder
Delete
removes the item.
Create Folder
opens a dialog that allows you to name and create a folder.
Safenotes
shows a list of your
Safenotes
. Selecting any Safenote will show this menu of
Actions
on the right side of the page:
View
opens the text of your Safenote in a new window.
Rename/Move
opens a dialog that allows you to rename your item or move your item to another folder.
Copy to Folder
opens a dialog that allows you to add a copy of an item to a selected folder.
Delete
removes the item.
Create Folder
opens a dialog that allows you to name and create a folder.
All Files
shows all of your items and folders in one list. The
commands in the Action Menu
will correspond to what type of item it is; read more above about the commands available for each type of item.
RoboForm Online Settings
The gray
Online Toolbar
along the top of the page has many tabs for
RoboForm Online Settings
, such as User Settings, Security, etc. This next section will go over those settings.
User Settings
Here you will be able to view and edit some of your User Settings.
Email
asks you to verify your Email with RoboForm. This will be used for
One Time Passwords
and
other important security information
. After you add your email, you will be prompted to submit the verification code that you will receive in a verification email.
Phone
asks you to add a phone number for RoboForm. This will be used to receive
One Time Passwords
. After you add your phone number, you will be prompted to submit the verification code that you will receive in a verification text.
Storage
breaks down how your storage is being used in the RoboForm Server:
RoboForm Files
shows how many files you have, what type of files they are and how much space they are using. There is also a button to
Delete all Files
.
Security Score
shows the collective strength of your passwords in RoboForm. To learn more about your Security Score, go to
Chapter 15: Security Center
.
Sync Information
shows a couple of specs:
Previous Versions
shows how much storage your previous versions of RoboForm take up in the server.
Auxiliary Files
shows the space your Auxiliary Files are taking up in the server.
Available
shows the amount of space available on your RoboForm.
Remove Sync Lock
unlocks any files that were locked during a previous sync. Any file that is locked will not be able to sync until the lock is removed. These files were locked because they were in use or open during a previous sync.
Total
is the total amount of space you can use on the RoboForm Server. There is also a
Delete Account
button to delete your RoboForm account.
Security
This tab shows
Security Options
for your RoboForm account and data.
One Time Password
adds a layer of security to your RoboForm Everywhere account. After turning on One Time Passwords, you will enroll all of your
computers
and
devices
that RoboForm is connected to (you can see these devices in the
Sessions
tab in the
Online Toolbar
).
Only enrolled devices can access your account
with One Time Password on.
When attempting to access your account from a new computer or device, a One Time Password will be sent to you via email or text. Using that One Time Password will allow you to use your RoboForm account on the new computer or device.
How to Set up One Time Password
Select how you would like to receive your One Time Password:
Email
or
Text
.
Select
Add Email
or
Add Phone
if you haven’t added one yet. Move to step 3 if you have.
Enter your Email or Phone Number and click
Submit
.
A
Verification Email
or
Verification Text
will be sent to the email or the phone number you entered.
A prompt will appear asking for the
Verification Code
that is in the email or text you received.
Enter the Verification Code and click submit.
A prompt will tell you that your email or phone number has been verified.
Go to the
Security Tab
on RoboForm Online, select which verified method (Email or Phone SMS) you would like to receive your
One Time Password
.
A prompt will appear saying that the One Time Password has been turned on.
To stop using
One Time Password
, simple click the
Turn Off
button on the Security page.
How to Use One Time Password
Access RoboForm on your new device.
A Verification page will appear asking to submit the
Verification Code
that you will be sent either over email or text.
Submit the code, and you will be able to access RoboForm on the new device.
Change Account Password
allows you to
change
your
RoboForm Account Password
. Simply type in your current password and your new password, and click submit. For creating a new password, follow the suggestions listed by RoboForm, or create a new password with the
Password Generator
which you can read about in
Chapter 12: Password Generator
.
Session Timeout
sets the time period before RoboForm Online logs out. Simply type in the amount of minutes before timeout and click submit.
Enrollment Period
is the time period that your
One Time Password
devices will be logged into your RoboForm account. After this time period, the devices will log out of RoboForm for your security. To change the time period, simply type in the amount of days and click submit.
Sessions
If you are using
One Time Password
, the first pane shows Authorized Devices under the One Time Password.
The other pane shows
Devices with Recent RoboForm Activity
.
The panes list the
date and time when the device was authorized
, the
browser
, the
device
, and the
IP address
.
You can
delete devices
that have been authorized under the
One Time Password
by selecting it and clicking
Delete Selected
.
You can download a
Summary Log
or a
Detailed Log
of the device sessions at the bottom of the page.
Licenses
This page shows your
Licenses
, which is your paid permit for RoboForm Everywhere. If you do not have a RoboForm License and are using RoboForm Free, there’ll be a link to purchase RoboForm Everywhere.
The page will show you information about each of your licenses, the
Start Date
of the License when it was activated (Year-Month-Date), the
Expiration Date
of the License when it will expire (Year-Month-Date), and what account email the License is assigned to.
If your License is
expired
or is getting close to expiration, click
Renew
to open your RoboForm Shopping Cart and to select your License Period for purchase.
Upgrade to Family Plan
will open the RoboForm Shopping Cart with an upgrade for the
Family Plan
. The Family Plan will get you
5 RoboForm Everywhere accounts
under
one subscription
. Read more about the Family Plan
here
.
Emergency Access
This is where you can see the status of your Emergency Access online. Read more in
Chapter 14: Emergency Access
.
The page shows two tabs.
My Emergency Contacts
shows who your emergency contacts are; these are the recipients of your emergency access.
The other tab is
I am Emergency Contact For
and shows people who are sending you their emergency access. On this page, you can request access to their RoboForm Data and begin the timeout period.
The tabs are structured similarly. They show the
User Name
and the
Email
of the contact, the
Creation Date
of the emergency access request, the
Timeout
before RoboForm data can be available, and the
Status
of the contact - not received, rejected, no access. “No access” means that no request has been made.
Support
This opens the
RoboForm Support Page
in a new window. Support has many useful resources that will help you understand RoboForm, including the Help Center, the Manual, and the Online or Phone Support System.
Chapter 17: RoboForm Start Page
The
RoboForm Start Page
is on your browser at
https://start.roboform.com
and allows quick access to all of your
Logins, Bookmarks, and Safenotes
on Windows and Mac. The Start Page cannot be accessed without RoboForm being installed.
Note
: RoboForm Start Page is
not
available with
Standalone Extensions
such as Microsoft Edge and Chrome Standalone.
Once you are on the Start Page, you will see the
Start Page Toolbar
at the top of the web page with a
Search Bar
and different tabs: Pinned, Popular, Logins, etc. Below that is the
Navigation Pane
which shows the items and folders of the selected tab.
The
RoboForm Button
in the top-left corner of the
Start Page Toolbar
opens the RoboForm website in a new tab.
The
Search Bar
in the middle helps you
find RoboForm items
instantly and also search for queries in
Search Engines
.
Identity
Clicking
the
Identity
shown in the top-right corner of the
Start Page Toolbar
will open the Identity in RoboForm Editor. Clicking the arrow will show other Identities to open in Editor. Read in
Chapter 8: Roboform Editor
.
Selecting the
Three Dots
or
Right Clicking
an
Identity
opens more options.
Here are the options in detail:
Show
opens the Identity Summary in a new window.
Edit
opens the Identity in Editor.
Sharing
opens the RoboForm Sharing window to securely share Identities.
Sending
opens the RoboForm Sending window to securely send Identities. See more about Sharing and Sending in
Chapter 13: Sharing and Sending
.
Add to
creates a quick shortcut for this Login on:
Desktop (shortcut).
IE Favorites Bar (shortcut), in Internet Explorer.
Rename
changes the name of the Identity.
Move
allows you to place the Identity into a different Folder.
Clone
duplicates the Identity in Identities.
Delete
removes the Identity.
File Icons
RoboForm Items
are shown as
Icons
in the
Navigation Pane
of the
RoboForm Start Page
.
Folders are shown on the left side of the
Navigation Pane
. Selecting one of them will open the folder and files will be shown as File Icons in the Navigation Pane. Click Home in the upper-left corner to go back to all of the Logins.
When you hover above the icon, a
Pin Icon
and
Three Dots
appear.
Clicking the
Three Dots
(or
Right Clicking
) shows the following options:
For All Items
:
Edit
opens the item in RoboForm Editor.
Sharing
opens the RoboForm Sharing window to securely share RoboForm items.
Sending
opens the RoboForm Sending window to securely send RoboForm items.
See more about Sharing and Sending
in
Chapter 13: Sharing and Sending
.
Add to
allows you to add a
shortcut
to your File on
Desktop (shortcut).
IE Favorites Bar (shortcut), in Internet Explorer.
Most Popular/Start Page, in your Browser’s RoboForm Add-On.
Rename
changes the name of the File.
Move
allows you to place the File into a different Folder.
Clone
duplicates the File.
Delete
removes the File.
For Logins Only:
Login in Same Window
logs you in the same browser window that you are using.
Login in New Window
logs you into a new browser window.
Go & Fill
opens the website and fills the forms with the Login.
Go To
only opens the selected website.
Show
opens the details of the Login in a pop-up window.
Set Reminder
creates a timed notification for you to update the password for that Login.
For Bookmarks Only:
Goto in Same Window
opens the web page in the same Browser window being used.
Goto in New Window
opens the web page in a new Browser window.
For Safenotes Only:
Copy Text
copies the Safenote text to your clipboard.
Show
opens the Safenote in a pop-up window.
Pinned
You can
Pin
your RoboForm Data to the
Pinned Page
for quick access to your favorite Logins and Bookmarks. You can do this by selecting the
Push Pin Icon
in the top-right corner of an item. This adds it to the
Most Popular
list in your RoboForm Add-Ons.
Popular and More
This tab is labeled
Popular
by default, but you can change it to
Recent
and
All
by clicking the arrow next to the name of the tab.
Popular
shows the most often used items of RoboForm Data.
Recent
shows the most recently used items of RoboForm Data.
All
shows all of your items of RoboForm Data.
Chapter 18: Options
Options
hosts all the settings and preferences for RoboForm.
You can open
Options
by one of the following ways:
For
RoboForm Extensions
, select the
Three Dots
and click
Options
.
For
Internet Explorer Toolbar
, Select the
RoboForm Button
and click
Options
.
In
RoboForm Editor
, select the
RoboForm Button
and click
Options
.
In the
RoboForm Taskbar Icon
, select
Options
.
The Options window is split into
two sections
.
The
Left Panel
shows navigation tabs such as Language, Browsers & Apps, etc.
The
Details Pane
shows the options available of the selected navigation tab.
At the
bottom
of the window, there are
three buttons
:
Reset to Defaults
will change all of your options to their original default settings.
Save
will save any changes you made in settings. Clicking save will close the Options window.
Cancel
closes the Options window without saving any of your changes.
The next section will go through each tab in the
Left Panel
and explain the options in each tab.
Language
Language’s
main function is to change the language for your RoboForm interface. Simply select the language in the drop-down menu.
Edit Language File
is the language editor.
Note
: This is for development purposes.
At the top of the
Edit Language File
window, you are able to select whether to show untranslated, modified and translated strings.
At the top left of the window:
Load
opens a language file into the Language Editor.
Apply
implements the translated text into RoboForm.
Save
saves your changes or edits as an rfs file.
Send
forwards your Language File to RoboForm Support System.
To
edit a String
, do one of the following:
Edit directly in the table by typing in your updated String into
String
.
Double click the row or String you would like to edit. A pop up window will appear.
New Language File
creates a new language file.
Note
: This is for development purposes.
Browsers & Apps
This tab shows which
Browsers
and
Applications
can
connect
to RoboForm.
Your
installed Browsers
will be shown at the top of the page. Click the checkbox next to the browser name if you would like to enable RoboForm on that Browser.
For
Chromium and Chromium-based browsers
and
Firefox-based browsers
, simply open one of these browsers and drag the respective
Icon
onto the page. RoboForm will attach to the browser.
Below the browsers, there is a checkbox for RoboForm to attach to
Windows Applications
(E.g. Skype, Itunes).
Below Windows Applications, there is an
Application Black List
. Add applications that you would
not like RoboForm
to attach to.
Toolbar (IE Only)
These are options for the
Toolbar
which are now only available for Internet Explorer.
Checking the box for
Show Bookmarks and Logins together
will combine Bookmarks and Logins in the Logins menu.
You can select that a
Login from Toolbar opens web site
either in the
Same Browser Window
or in a
New Browser Window
.
Form filling options
has an option for
Fill & Submit
, which is a RoboForm feature that automatically fills and submits the forms. If you would like
Fill & Submit to be your default action
for
Matching Logins
or
Identities
, select the respective check box.
The next box shows the
Maximum number of items in the Most Recently Used List
. This list shows your most recently used RoboForm items. Simply type or click the up and down arrows to change the number.
The next box shows the
Maximum number of items in the Most Popular List
. This list shows your most often used RoboForm items. Simply type or click the up and down arrows to change the number.
Maximum Matching Login button width in pixels
changes the size of the Matching Logins Button. 200 pixels is the default size. Simply type the amount of desired pixels to change the size.
Number of My Identity Buttons
changes how many Identities you want to be visible in your toolbar. Simply type the number to change the amount.
Maximum Matching My Identity button width in pixels
changes the size of the Identity Button. 100 pixels is the default size. Simply type the amount of desired pixels to change the size.
Search Box Width in pixels
changes the size of the Search Box. 150 pixels is the default size. Simply type the amount of desired pixels to change the size.
Mini Dialog appearance delay time in milliseconds
changes the time in milliseconds it takes for the mini-dialog for Matching Logins and Identities to pop up. 100 milliseconds is the default time. Simply type the amount of desired milliseconds to change the time.
Data & Sync
This page provides options for
Data
and
Syncing Data
.
Account
shows the
Email
associated with your RoboForm Account. Clicking the email will open
RoboForm Online
. Read more in
Chapter 16: RoboForm Online
.
Checking the box for
Automatic Sync
will automatically sync your device and your RoboForm account whenever you log in with your master password or you edit an item. Uncheck this if you want to do
manual sync
.
One way you can do a
manual sync
is by clicking
Sync RoboForm
on this options page. Another way is by clicking the
three dots
in your RoboForm Add-On, going to the
Sync menu
and clicking
Sync RoboForm
there.
Settings
opens the account sync settings in a new window, click the arrows next to
Proxy Setting
to open the advanced settings.
Show Changed Files without Syncing (Analyze only)
analyzes the RoboForm data without syncing.
Change Account
opens a dialog to login into a different RoboForm Account.
Import
allows you to import any data from browsers or other password managers to RoboForm. For browsers, click the
Import
button next to the browser name. For other password managers, click
Import from File
and follow the directions on the page.
Import into folder
: allows you to select a folder to import your data into.
Export to
allows you to export your RoboForm Data to a location on your computer.
How to Export RoboForm Data
Go to RoboForm Options > Data & Sync and click
Export To
.
Select the Folder you would like to export under
Data to Export
.
Then select a
Location
for your exported data in
Browse
.
Select the format you would like your files to be exported in. The options are Internet Explorer Favorites, HTML file or CSV file.
Click
Export
.
The
Export
will show its status bar and say when the
Export is complete
.
You can click the
Open containing folder
to see where the exported data is now.
Backup and Restore Window
Backup and Restore
opens a window showing options to backup or restore your RoboForm Data.
The first pane shows
Available Restore Points
. These are points in time that RoboForm Data can be restored back to - your restored data would match your data at that time point.
To
restore
data to a time point, simply select the desired restore point and click
Restore
.
To
create
a new restore point click
Create
; it’ll appear at the top of the list.
To
remove
a restore point, select it and click
Delete
.
Below,
Backup to folder
allows you to find a backup location for your RoboForm Data. Simply find the location in
Browse
and click
Backup
.
Lastly,
Restore to folder
allows you to find a restore location for your RoboForm Data. Simply find the location in
Browse
and click
Restore
.
At the bottom of the Data & Sync Options page,
Advanced
opens the following advanced options:
Re-convert RoboForm ver. 7 User Data
converts your version 7 data into version 8 format of data.
Select Data Folder
allows you to select a custom directory location for RoboForm data.
Security
This page provides
Security
options. Read more in
Chapter 19: Security
.
Change Master Password
allows you to change you master password.
How to Change your Master Password:
Go to RoboForm Options > Security and select
Change Master Password
.
If you have
forgotten your master password
, RoboForm cannot restore your master password. RoboForm will prompt you to setup a new account. Read more in
Chapter 19: Security
.
A dialog will open asking for your
current Master Password
.
On the next page, enter and
retype your new Master Password. Please memorize your Master Password. It cannot be recovered if forgotten
.
The dialog will say the RoboForm Setup is Completed. Your Master Password has been changed.
Checking the box for
Don’t ask for Master Password
will turn off the prompt requesting the
Master Password
. For security reasons, we recommend against this.
If you have a
Windows Biometric Framework (WBF)
attached to your computer, you can
Enable fingerprint authentication on the WBF reader
.
Automatic Logoff
is the time period before RoboForm automatically logs you off. You can turn off
Auto-Logoff
by checking the box. The number at the bottom shows the
amount of minutes before Automatic Logoff
. To change the time period, simply type in a number or click the up and down arrows to select a number of minutes.
AutoFill
This page provides
AutoFill
options. Read more in
Chapter 10: AutoFill Dialog
.
Warn about filling from Passcard (Login) into Domain not in Passcard (Login)
is a pop up warning for using a Login that doesn’t match the website. For example, a warning will pop up if you try to login to Facebook’s website with your Google Login.
The checkbox for
Offer to AutoFill Windows dialog in Browsers (Basic Authentication)
. When RoboForm encounters a Windows Dialog, also known as a Basic Authentication, AutoFill will offer to fill the Matching Login. Read more about Basic Authentication in
Chapter 4: Logins
.
The checkbox for
AutoFill Without Asking
will
automatically
fill all forms
when you visit a web page
with the Matching Login or Identity. If there are
multiple matching Logins
, the AutoFill dialog will pop up. Read more about AutoFill in
Chapter 10: AutoFill Dialog
.
Checking the box for
Offer to AutoFill Web (HTML) Forms
will open AutoFill when there is a Web Form. Checking the box will also show these
further options
:
Only from Passcards (Logins)
will only AutoFill when there are Matching Logins.
Only from Identities
will only AutoFill when there are long non-login forms that could be filled by an Identity.
From Passcards (Logins) & Identities
will AutoFill for both Matching Logins and Identities.
AutoFill from Passcards (Logins) only on pages with Passwords
will only AutoFill Logins for pages that only ask for your password. If there is no password field, AutoFill not pop up.
Number of fields that Triggers AutoFill from Identity
is the amount of fields in a non-password form (E.g. Shopping check-out) that triggers AutoFill from Identity. Simply type or click the up and down arrows to change this number.
AutoSave
This page provides
AutoSave
options. Read more about AutoSave in
Chapter 4: Logins
.
The option for
Offer to Save Logins from web (HTML) forms
will open the AutoSave dialog when you are saving a Login web form, also known as HTML form.
The checkbox for
Offer to Save Logins from Windows dialogs in browsers (Basic Auth)
will open the AutoSave dialog when you submit (login to) a Windows Dialog or Basic Authentication form. Read more about Basic Authentication in
Chapter 4: Logins
.
Check the option for
ALT + click of Login button forces AutoSave
for a simple alternative to AutoSave. Type in your login details and select
ALT + click
the login button for the AutoSave Dialog to appear.
Note
: Alt + Clicking a link in
Google Chrome
will
download the link
of the button.
For SHIFT + ENTER in text field forces AutoSave, clicking Shift and then Enter will open AutoSave for any text field.
Context Menu (IE Only)
This page provides
Context Menu
options for
Internet Explorer
. The context menu opens when you
right click
in IE.
This page consists of a checkbox list of
items
that can
appear
in your
Context Menu
and in your
RoboForm Toolbar
. Simply
check
what you would like to see and uncheck what you would like to be removed in the Context Menu. There's a
Select All
and a
Remove All
button below both the Toolbar and the Web Context Menu.
Here are the
possible Commands
that can be visible in the
Toolbar
and
Context Menu
:
Show RoboForm Toolbar
changes the visibility of the RoboForm Toolbar.
Fill Forms
completes the form on the page with the Matching Login or Identity.
Save Forms
creates a Login or a Bookmark for the Web Page you are on.
RoboForm Editor
opens the RoboForm Editor in a new window.
RoboForm Options
opens the RoboForm Options in a new window.
Sync RoboForm Data
does a manual synchronization of your RoboForm Data.
Customize Menu
gives you options of how to organize your IE toolbar.
Password Generator
opens the RoboForm password generator.
RoboForm Taskbar Icon
opens the RoboForm Taskbar Icon.
Set Fields
completes any check box fields.
Reset Fields
puts the original values into the fields.
Clear Fields
removes any text from the fields.
Logoff
signs you out of RoboForm.
Search
This page provides
Search
options for the
Search Box
in the RoboForm Add-Ons and RoboForm Taskbar Icon.
Search List Actions
shows which websites you can use for the RoboForm Search Box.
Check
the ones you want and
Uncheck
the ones you want to hide.
The options for the Search List Actions are located to the right of the list:
Move Up
will move up the item in the list, placing it higher in the Search Box.
Move Down
will move down the item in the list, placing it lower in the Search Box.
Remove
will delete the item from the Seach List Action and Search Box.
Edit
edits the Search List Action.
Hot Key
allows you to select which hotkey (E.g. F1, F2) will be connected to the action. After typing your search query, pressing the hotkey will submit the search.
Search History
include these options:
Save Search History
will save your most recent search terms.
Clear
will delete your search history.
Max number of Items in Search History
can change the maximum amount of search terms you have in your Search History. Simply type an amount or click the up and down arrows to change the amount.
Keyboard (IE Only)
Internet Explorer has
RoboForm Shortcuts
that you can use to get quick access to RoboForm commands.
The check box at the top will
Enable RoboForm Shortcuts in Browser
. Unchecking it will disable shortcuts.
To do a shortcut, all you do is hold
Alt
and the
Key
command to trigger the shortcut.
List of default commands:
KeyAction
Alt + XOpens Login
Alt + NOpens Identities
Alt + COpens Safenotes
Alt + UOpens the RoboForm Button
Alt + IOpens RoboForm Taskbar
Alt + LLog offs RoboForm
Alt + MOpens Matching Logins
Alt + OOpens RoboForm Options
Alt + POpens Password Generator
Alt + RShow and Hide RoboForm Toolbar
Alt + SOpens Search Box
Alt + ZFill and Submit the web page you are on
Alt + -Resets Fields to their original values.
Alt + =Set Fields with check marks.
Alt + 0Clears the Fields that are filled.
Alt + ,Opens Identities Editor
Alt + .Opens Logins Editor
Alt + /Opens Safenotes Editor
Alt + ]Offers to fills forms on website
Alt + [Opens dialog to save Login or Bookmark
Alt + 1-9Fills in your Identity according to the order, 1 being the first identity.
Domain
Custom Domains Equivalences
Some websites are under the
same organizations
and utilize the
same Logins or Accounts
, but have
different URLs
. These are called
Mirrors
; E.g. Bank of America uses mbna.com, bankofamerica.com, bofa.com, and usecfo.com.
Domain Equivalencies
simplifies this problem by creating a
single Login
for
multiple sites
.
For this list, add Domains that share the same Login. Use "
=
" to mark the domains equal each other, e.g. “mbna.com = bankofamerica.com”. These settings will then apply in Matching Logins.
Chapter 19: RoboForm Security
The security of our users’ data is of the utmost importance to us.
The next few sections outline the different layers of protection that RoboForm employs.
Encryption
All RoboForm data is packed into a single file encrypted using AES encryption with 256-bit keys. To protect against dictionary, brute force, or other attacks, we generate encryption keys using the PBKDF2 password hashing algorithm with a random salt and SHA-256 as a hash function.
All decryption of your RoboForm data happens on your device and not on our servers. The encryption key is derived from the Master Password and never leaves the client device. This applies for both installed versions of RoboForm as well as web access.
No RoboForm data can be accessed without the Master Password. We have no way of knowing what your Master Password is because RoboForm does not transmit it to our servers.
This is why it is very important to memorize your Master Password
. Should you no longer have access to it, we have no way of assisting in regaining access to your data without the Master Password.
Authentication
As part of RoboForm Everywhere, we offer secure sync and backup of encrypted RoboForm data (sync can be turned off on Windows and Mac).
All RoboForm data that leaves your device is encrypted both in transit and when stored on our servers.
To enable the sync process, our server has to authenticate your RoboForm account credentials. To do this, we use an authentication hash. The authentication hash is generated from your Master Password. However, we use a different algorithm than that for deriving the local encryption key. This is how we securely sync without being able to decrypt your underlying data, nor know what your Master Password is.
Secure Sharing and Sending
We use public-private key encryption for our Secure Sharing feature as well as for individual item Sending. This allows you to provide access to your RoboForm data to trusted recipients with different permission levels without sharing your Master Password.
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