using the search bar in top left corner

installing Plesk updates

installing, updating or removing extensions

one of the following error is shown:

The extension %%name%% was removed with errors: Error: GraphQL error: External exception. File '/opt/psa/var/search/segments_4b' is not readable. "

PHP Warning: fread(): Length parameter must be greater than 0; File: /opt/psa/admin/plib/vendor/zendframework/zendsearch/library/ZendSearch/Lucene/Storage/File/Filesystem.php, Line: 148
mmap() failed: [12] Cannot allocate memory
PHP Fatal error: Out of memory (allocated 16777216) (tried to allocate 4512838288218564640 bytes) in /opt/psa/admin/plib/vendor/zendframework/zendsearch/library/ZendSearch/Lucene/Storage/File/Filesystem.php on line 152

ERR [extension/revisium-antivirus] Execution of
/opt/psa/admin/plib/modules/revisium-antivirus/scripts/pre-uninstall.php
failed with exit code 1 and the output:
ERR [panel] SQLSTATE[HY000]: General
error: 1 no such table: pool:
0:
/opt/psa/admin/plib/modules/revisium-antivirus/library/Model/Pool.php:95
PDO->prepare(string 'SELECT count(*) FROM pool WHERE
status IN (2, 3)')
...
3:
/opt/psa/admin/plib/modules/revisium-antivirus/scripts/pre-uninstall.php:9
ERROR: PDOException: SQLSTATE[HY000]: General error: 1 no such
table: pool (Pool.php:95)

Wrong segments.gen file format

Wrong TermInfoFile file format

Wrong norms file format.

Accessing Plesk extensions (e.g. ImunifyAV) show an empty page or an error 500

Cause

Segment files are missing or corrupted.

Resolution

Reinstall Plesk Catalog extension and recreate index files:

For Plesk on Linux:

Remove the index files:

# rm -rf /usr/local/psa/var/search/*

# rm -rf /usr/local/psa/var/modules/catalog/search/*

# rm -rf /opt/psa/var/search/* (path is for Debian-based distributions only)

Reinstall Plesk Extension Catalog with the following command:

# plesk bin extension -i catalog

Recreate the indexes:

# plesk daily SearchIndex

Delete all files in the folders %plesk_dir%varsearch and %plesk_dir%varmodulescatalogsearch

Reinstall Plesk extension catalog with the following command:

plesk bin extension -i catalog

Recreate the indexes:

plesk daily SearchIndex

plesk bin extension --exec catalog update-index.php

Operations in Plesk fail: Allowed memory size of X bytes exhausted (tried to allocate Y bytes) Read More » Unable to update PHP dependencies via PHP Composer in Plesk: Support for composer 1 is deprecated Read More »

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