Platform Notice: Server, Data Center, and Cloud By Request - This article was written for the Atlassian server and data center platforms but may also be useful for Atlassian Cloud customers. If completing instructions in this article would help you, please contact Atlassian Support and mention it.

Support for Server* products ended on February 15th 2024 . If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

Activity streams from Dashboard Gadgets, Issue Activity Tab, Project Overview or User Profile are missing activity from specific Issue types or Projects

The following appears in the atlassian-jira .log

2015-09-26 03:43:34,480 StreamsCompletionService::thread-7 WARN admin 223x325x1 1g7kvzl 127.0.0.1 /plugins/servlet/streams [atlassian.streams.jira.JiraEntryFactoryImpl] Error creating streams entry
java.lang.NullPointerException
	at java.net.URI$Parser.parse(URI.java:3023)
	at java.net.URI.<init>(URI.java:595)
	at java.net.URI.create(URI.java:857)
	at com.atlassian.streams.jira.builder.JiraEntryBuilderFactory.getIconLink(JiraEntryBuilderFactory.java:206)
	at com.atlassian.streams.jira.builder.JiraEntryBuilderFactory.buildLinks(JiraEntryBuilderFactory.java:115)

Diagnosis

The following SQL queries returns all potentially affected Issue Types in the database

The query tested with MySQL, may need syntax adjustments for other database.

Cause

Issuetype Avatar Icons are broken. It's not clear how this comes to be exactly.

Resolution

Assign an Issue Type avatar to the Issue Type by taking the following steps:

1. Navigate through Adminstration cog menu icon > Issues > Issue Types
2. Find the edit link corresponding to the affected issue types
3. Edit the issue type to add an Issue Type Icon